2016 Mazda MAZDA3: screen or infotainment failure

Filed Nov 15, 2024 · Driver assistance · CA

My 2016 Mazda 3 has had a faulty rearview camera, computerized controls, and monitor display screen for over 2 years now. I am not sure if there is a problem with the electrical system because I have lost the ability to turn on the navigation function, the stereo function, and to see the vehicle maintenance information with non-functioning electrical controls and display screen. Sometimes the monitor display would show a blank screen or a fuzzy screen which is a safety hazard especially when I'm driving my vehicle in reverse and could potentially cause an accident. There has been a recall on the rearview camera since July 2023. I have contacted the Mazda dealership multiple times, and they have repeatedly said that the rearview camera parts are still not available. This is unacceptable because it seriously compromises my safety and the safety of others if I cannot safely back up my vehicle when driving due to the faulty rearview camera, computerized controls and monitor display screen. There should also be a recall on the computerized controls and monitor display screen.

Filed Oct 1, 2024 · Driver assistance · AZ

The contact owns a 2016 Mazda Mazda3. The contact received notification of the federal safety agency Campaign Number: 23V487000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that while shifted into reverse, the digital display screen flickered before going black and failed to display a proper rearview image. Upon further inspection, the contact noticed that when the A/C was activated, the rearview image was flickering quickly. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The manufacturer was made aware of the failure. The failure mileage was unavailable. VIN tool confirms parts not available.

Filed Oct 1, 2024 · Driver assistance · 100,000 miles · AZ

The contact owns a 2016 Mazda Mazda3. The contact received notification of the federal safety agency Campaign Number: 23V487000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that while in reverse, the digital display screen flickered before going black. The display screen failed to produce a proper image after powering on independently. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 100,000. VIN tool confirms parts not available.

Filed Mar 5, 2021 · Electrical · 34,000 miles · TX

The infotainment system computer is on constant reboot loop. At first it would only occur when weather was very cold or hot. Then it started happening at least 75% of the time no matter the weather. I had mazda dealership look at it prior to full warranty running out, they couldn't find an origin of issue and simply checked for software updates. It started happening more frequently and past full warranty so cant get looked at or diagnosed for free. A recall for the infotainment screen was notified to me and replaced at dealership but did not resolve the issue. When it reboots, it occurs for almost entire drive, making it along with all its features unusable. This is dangerous since the backup camera blacks out spontaneously when in reverse. The hands free driving, GPS, music, and everything else relating to infotainment system is unable to be used. Many others have had this same issue and mazda has not recalled the part. Because it turns off abruptly when backup cam and GPS is in use, it is a major safety issue. It is generally also disappointing because a major factor in purchasing that year and model of mazda was due to the awesome infotainment system, but before warranty expired and after I have been unable to use it 90% of the time.

Filed Jan 26, 2021 · 138,000 miles · CA

I drove my car to the store this morning listening pandora (bluetooth) and on my way back home the infotainment center just started to reboot continuously after I found out resetting it could help I did the back+nav+mute but it didn't work I went to the mazda forum and found out this was an issue with many mazda fans I also found out that replacement of the cmu is very expensive since this is an issue with so many mazda fans why isn't there a recall to address this problem? My backup camera works and one radio station there is no GPS and bluetooth just continues to reboot even while driving

Filed Jul 3, 2019 · Electrical · NJ

Cmu is on a constant reboot. Brought to mazda dealership to be notified the cmu needs to be replaced. Car is only 3.5 years old with 53k miles. This is a known issue with these cars but mazda won't pay for the repair because it's out of warranty. 1200+ for repair. Contacted corporate and they offered $500 towards the repair. Not good enough, will be getting rid of the car and they lost a loyal mazda customer forever. Mazda is staying this isn't a safety issue that is why there is no recall. I beg to differ. Having an infotainment center that is on a constant reboot is very distracting and half the time when I reverse the camera doesn't light up depending on where in the reboot cycle it is.