2015 Mazda MAZDA3: screen or infotainment failure

5 of the 130 complaints about the 2015 Mazda MAZDA3 describe screen or infotainment failure.

owner complaints: 5
of this car's complaints: 4%
typical mileage: 48,000
recalls: 0

Is there a fix? 131 service bulletins cover this area of the car. See below

Screen or infotainment failure by model year

2018
2
2017
4
2016
6
2015
5
2014
4
2013
1
2012
1
2007
1

What owners say

Filed Oct 29, 2025 · Driver assistance · 86,000 miles · CA

The contact owns a 2015 Mazda Mazda3. The contact received notification of the federal safety agency Campaign Number: 23V487000 (BACK OVER PREVENTION). However, the dealer refused to complete the recall repairs due to the vehicle having a Salvage Title. The contact stated that the rearview camera displayed a black screen while the vehicle was in reverse(R). The contact stated that the failure obstructed the driver's visibility, which prevented the driver from safely operating the vehicle. The manufacturer was made aware of the issue and referred the contact back to the dealer. The vehicle remained unrepaired. The failure mileage was approximately 86,000.

Filed Apr 29, 2021 · Electrical · 91,800 miles · WI

Infotainment system keeps rebooting in an infinite loop. Vehicle was parked when issue started. Vehicle had been off for about 3minutes prior to issue. Infotainment was working prior to being off for 3 min.

Filed Feb 16, 2020 · Electrical · 48,000 miles · SC

Infotainment system restarts 3 to 5 times, when first starting car, when temperatures in unheated garage are below 50 degrees. I drive four to eight miles, with heater on, before it stops restarting. Have taken to dealer 3 times, while under warranty. All they do is reboot it. Now the car is no longer under warranty and I refuse to take it back, and be changed for something that should have been fixed the first time. This just might be a deal breaker in buying a mazda as my next car. Very annoying.

Filed Sep 9, 2017 · 13,000 miles · SC

Rearview camera- has not consistently worked for two years - I get either a black screen with the standard backup warning, a flickering/rolling screen, no change from having it in drive/park or it works. The flickering screen does seems to happen more on damp/wet days, but can happen anytime. Having limited neck movement, this device is essential. When taken to dealer, seems to work, showed them videos, they say unless they see the camera in operation, nothing can be done. Attached is one still photo (taken 8 sep 17, I also have a video of the rolling screen.

Filed May 25, 2015 · Electrical · 5,103 miles · CA

Vehicle navigation display has multiple times while driving, unexpectedly restarted. Once was listening to radio, radio did not stop but system restarted. Other time, was on call, and system restarted but call did not disconnect, user on other end could not hear me and I could not hear them. When system restarted, call continued. Called dealer and was informed that there may be a system firmware update needed. Brought vehicle in, was told that no firmware update was available, and that they could not reproduce issue.