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2014-2021 Mazda CX-3 and Mazda MAZDA3 recall: camera

Mazda North American Operations reported this safety recall on July 14, 2023. It covers about 236,100 vehicles.

vehicles affected
236,100
reported
Jul 14, 2023
owners notified
Aug 14, 2024
related complaints
95

Back over prevention: sensing system: camera

What is wrong
Mazda North American Operations (Mazda) is recalling certain 2014-2018 Mazda3 and 2016-2021 CX-3 vehicles. The rearview camera image may not display properly by showing a flickering or distorted image.
Risk
A rearview camera that does not display properly can reduce the driver's rear view, increasing the risk of a crash or injury.
Remedy
Dealers will inspect and replace the rearview camera, as necessary. In addition, dealers will install a wiring harness fastening seal. All repairs will be performed free of charge. Interim notification letters, notifying owners of the safety risk, were mailed September 13, 2023. Final owner letters for affected models and model years in the states of CT, MA, MD, NJ, NY, PA and VA were mailed August 14, 2024. The remaining owner notification letters will be mailed at a future date, anticipated on or before May 1, 2025. Owners may contact Mazda customer service at 1‑800‑222‑5500, Option 6. Mazda's number for this recall is 6023G.

Recall number 23V487000

Affected vehicles

Owner complaints about the same problem

Owners of these vehicles have filed 95 complaints about driver assistance problems.

2018 Mazda CX-32019 Mazda CX-32020 Mazda CX-32021 Mazda CX-32015 Mazda MAZDA32016 Mazda MAZDA32017 Mazda MAZDA32018 Mazda MAZDA3

Questions about recall 23V487000

Is there a recall on the 2014-2021 Mazda CX-3 and Mazda MAZDA3 camera?

Yes. Recall 23V487000, reported on July 14, 2023, covers about 236,100 vehicles.

What is the fix for recall 23V487000?

Dealers will inspect and replace the rearview camera, as necessary. In addition, dealers will install a wiring harness fastening seal. All repairs will be performed free of charge. Interim notification letters, notifying owners of the safety risk, were mailed September 13, 2023. Final owner letters for affected models and model years in the states of CT, MA, MD, NJ, NY, PA and VA were mailed August 14, 2024. The remaining owner notification letters will be mailed at a future date, anticipated on or before May 1, 2025. Owners may contact Mazda customer service at 1‑800‑222‑5500, Option 6. Mazda's number for this recall is 6023G.

Is the recall repair free?

Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.

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