My 2016 Mazda 3 has had a faulty rearview camera, computerized controls, and monitor display screen for over 2 years now. I am not sure if there is a problem with the electrical system because I have lost the ability to turn on the navigation function, the stereo function, and to see the vehicle maintenance information with non-functioning electrical controls and display screen. Sometimes the monitor display would show a blank screen or a fuzzy screen which is a safety hazard especially when I'm driving my vehicle in reverse and could potentially cause an accident. There has been a recall on the rearview camera since July 2023. I have contacted the Mazda dealership multiple times, and they have repeatedly said that the rearview camera parts are still not available. This is unacceptable because it seriously compromises my safety and the safety of others if I cannot safely back up my vehicle when driving due to the faulty rearview camera, computerized controls and monitor display screen. There should also be a recall on the computerized controls and monitor display screen.
2016 Mazda MAZDA3 driver assistance problems
13 complaints (13% of all complaints for this car). Typical mileage when it fails: 60,000.
- owner complaints
- 13
- of this car's complaints
- 13%
- typical mileage
- 60,000
- crashes
- 0
- recalls
- 1
Which part fails
- Warnings2
- Sensing system: camera2
- Rearview system braking2
- Blind spot detection1
At what mileage
Complaints by mileage at the time of the problem.
Mazda MAZDA3 driver assistance problems in other years
Related recalls
Back over prevention: sensing system: camera
- What is wrong
- Mazda North American Operations (Mazda) is recalling certain 2014-2018 Mazda3 and 2016-2021 CX-3 vehicles. The rearview camera image may not display properly by showing a flickering or distorted image.
- Risk
- A rearview camera that does not display properly can reduce the driver's rear view, increasing the risk of a crash or injury.
- Remedy
- Dealers will inspect and replace the rearview camera, as necessary. In addition, dealers will install a wiring harness fastening seal. All repairs will be performed free of charge. Interim notification letters, notifying owners of the safety risk, were mailed September 13, 2023. Final owner letters for affected models and model years in the states of CT, MA, MD, NJ, NY, PA and VA were mailed August 14, 2024. The remaining owner notification letters will be mailed at a future date, anticipated on or before May 1, 2025. Owners may contact Mazda customer service at 1‑800‑222‑5500, Option 6. Mazda's number for this recall is 6023G.
Recall number 23V487000 · Recall details
What 2016 Mazda MAZDA3 owners say
Most recent owner complaints, unedited.
The contact owns a 2016 Mazda Mazda3. The contact received notification of the federal safety agency Campaign Number: 23V487000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that the rearview camera image was distorted or failed to display an image while reversing. The local dealer was contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 60,000. Parts distribution disconnect.
It’s been over a year since recall number 23v-487 was issued Need to get it taken care of
The contact owns a 2016 Mazda Mazda3. The contact received notification of the federal safety agency Campaign Number: 23V487000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that while in reverse, the digital display screen flickered before going black. The display screen failed to produce a proper image after powering on independently. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 100,000. VIN tool confirms parts not available.
The contact owns a 2016 Mazda Mazda3. The contact received notification of the federal safety agency Campaign Number: 23V487000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that while shifted into reverse, the digital display screen flickered before going black and failed to display a proper rearview image. Upon further inspection, the contact noticed that when the A/C was activated, the rearview image was flickering quickly. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The manufacturer was made aware of the failure. The failure mileage was unavailable. VIN tool confirms parts not available.
The contact owns a 2016 Mazda Mazda3. The contact stated that the digital screen went blank and was repaired previously under an extended warranty. The contact then received notification of the federal safety agency Campaign Number: 23V487000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that while in reverse, the digital screen displayed a distorted image. In addition, the failure was occasionally self-corrected after opening and closing the trunk of the vehicle. The local dealer was contacted, but the vehicle was not diagnosed or repaired due to the cost. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 125,000. VIN tool confirms parts not available.
The rear parking assist camera has only worked intermittently since I purchased the car. There is really no pattern to when or why the camera chooses to work or not work, but It seems most affected by opening and closing the rear hatch: if it's working and i open the hatch, it stops working; if it's not working, opening/closing it will often cause it to work again. This is a problem because parking/backing up becomes a challenge when it's not working. This puts my safety at risk because it increases the chances of me having a fender bender when in reverse.
The contact owns a 2016 Mazda Mazda3. The contact received notification of the federal safety agency Campaign Number: 23V487000 (Back Over Prevention) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2016 Mazda Mazda3. The contact stated while reversing, the back-over prevention camera, began to flicker, flashed, and became inoperable. There were no warning lights illuminated. The contact received notification of the federal safety agency Campaign Number: 23V487000 (Back Over Prevention) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 20,000. VIN tool confirms parts not available.
A distorted or flickering rearview camera image while reversing could affect driver judgment, increasing the risk of a crash
Questions about the 2016 Mazda MAZDA3 driver assistance
Does the 2016 Mazda MAZDA3 have driver assistance problems?
Owners have filed 13 complaints about the driver assistance of the 2016 Mazda MAZDA3, 13% of all its complaints.
At what mileage do 2016 Mazda MAZDA3 driver assistance problems start?
The typical (median) mileage in owner complaints is 60,000 miles.
Was there a recall on the 2016 Mazda MAZDA3 driver assistance?
Yes, 1 recall: 23V487000. Check your VIN to see if your car still needs the free repair.
What year does the Mazda MAZDA3 have the most driver assistance problems?
The Mazda MAZDA3 model years with the most driver assistance complaints are 2018 (21 complaints), 2012 (19 complaints) and 2020 (17 complaints).
Other 2016 Mazda MAZDA3 problems
Electrical 22Brakes 18Transmission 9Engine 7Visibility 7Airbags 6Fuel system 6Body 4Seats 4Steering 3Acceleration 2Seat belts 2Suspension 2Lights 1Wheels 1
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