Check a VIN

January 8, 2018 Service bulletin

Some customers may experience the MAZDA CONNECT rebooting or the screen turning black during coldtemperatures

Mazda technical service bulletin 09-001-18-3387 for 2014-2018 Mazda MAZDA3, 2016-2017 Mazda CX-5 and 2016-2017 Mazda MAZDA6 and others.

Bulletin number
09-001-18-3387
Component
Equipment: electrical: navigational system(global positioning system)
Summary
Some customers may experience the MAZDA CONNECT rebooting or the screen turning black during coldtemperatures. The concern occurs when the interior of the vehicle is cold and disappears when the interiorwarms up. This is caused by some for the MAZDA CONNECT navigation system SD cards beingmanufactured with improper hardware, resulting in a data reading error during cold temperatures. To correctthe concern, the SD card hardware has been changed.

Vehicles covered

VIN decoder

See the problems and recalls for an exact car

Buying a used Mazda MAZDA3?

Check the exact car before you pay: accidents, salvage or flood titles, odometer readings and previous owners.

Check its history