Some customers may experience the MAZDA CONNECT rebooting or the screen turning black under any temperature
Mazda technical service bulletin 09-017-21-3808 for 2014-2018 Mazda MAZDA3, 2016-2017 Mazda CX-5 and 2016-2017 Mazda MAZDA6 and others.
- Bulletin number
- 09-017-21-3808
- Component
- Equipment adaptive/mobility
- Summary
- Some customers may experience the MAZDA CONNECT rebooting or the screen turning black under any temperature. When the concern occurs, MAZDA CONNECT reboots repeatedly, and if the SD card is removed during this reboot cycle, the rebooting cycle ends. This is caused by some SD cards for the MAZDA CONNECT navigation system being manufactured with improper hardware, resulting in a data reading error. To correct the concern, the SD card hardware has been changed.
Vehicles covered
- Mazda MAZDA3 2014-2018 20142015201620172018
- Mazda CX-5 2016-2017 20162017
- Mazda MAZDA6 2016-2017 20162017
- Mazda CX-9 2016-2018 201620172018
- Mazda MX-5 2016-2017 20162017
- Mazda CX-3 2016-2018 201620172018
- Mazda 323 1998 1998
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