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February 18, 2020 Service bulletin

Some customers may complain about a MAZDA CONNECT system reboot or blank screen

Mazda technical service bulletin SA-011-20a for 2014-2018 Mazda MAZDA3, 2016-2020 Mazda CX-5 and 2016-2020 Mazda MAZDA6 and others.

Bulletin number
SA-011-20a
Component
Electrical system
Summary
Some customers may complain about a MAZDA CONNECT system reboot or blank screen. Use the troubleshooting chart below to repair the vehicle.

Owners of these vehicles have filed 458 complaints in the electrical category.

Vehicles covered

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