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November 17, 2020 Service bulletin

Connectivity Master Unit (CMU), a BLUETOOTH® hands-free unit or text messaging related concerns

Mazda technical service bulletin 09-036-20-3756 for 2010-2018 Mazda MAZDA3, 2013-2021 Mazda CX-5 and 2009-2021 Mazda MAZDA6 and others.

Bulletin number
09-036-20-3756
Component
Electrical system
Summary
Some vehicles may exhibit a Connectivity Master Unit (CMU), a BLUETOOTH® hands-free unit or text messaging related concerns. To improve the handling of BLUETOOTH® hands-free and/or text messaging customer concerns, Mazda created a special service and parts exchange program as of February 2010.

Owners of these vehicles have filed 999 complaints in the electrical category.

Vehicles covered

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