All of the door handles and locks have loosened and fallen off. Sliding door will not latch now. Hatch on rear has lost suspension.
The worst 2013 Mazda MAZDA5 problems
Ranked by number of owner complaints. Mileage and cost come from what owners wrote.
- Brakes6
- Body4
- Engine4
- Steering4
- Seats2
Problems by type
Tap a problem to see which part fails, at what mileage and in which other years.
- Brakes6
- Body4
- Engine4
- Steering4
- Seats2
- Transmission2
- Wheels2
- Acceleration1
- Driver assistance1
- Electrical1
- Fuel system1
- Suspension1
- Tires1
Recalls 1
Structure: body: hatchback/liftgate
- What is wrong
- Mazda North American Operations (Mazda) is recalling certain model year 2010-2013 Mazda3 and Mazdaspeed3 vehicles manufactured November 18, 2008, to June 8, 2013, 2012-2015 Mazda5 vehicles manufactured October 26, 2010, to June 22, 2015, 2016 CX-3 vehicles manufactured June 1, 2015, to December 26, 2015, and 2013-2016 CX-5 vehicles manufactured December 15, 2011, to December 26, 2015. On the affected vehicles, the lift gate support struts may corrode, possibly causing the struts to break and/or the lift gate to drop unexpectedly.
- Risk
- If the lift gate falls unexpectedly, it may hit the user, increasing their risk of injury.
- Remedy
- Mazda dealers will replace the both lift gate supports, free of charge, however parts are not currently available. The recall began April 2017. Owners may contact Mazda customer service at 1‑800‑222‑5500. Mazda's number for this recall is 9916H.
Recall number 16V644000 · Recall details
Technical service bulletins for the 2013 Mazda MAZDA5 221
Bulletins tell dealers how to fix known problems. A warranty extension means the manufacturer pays for that repair for longer.
- This bulletin supersedes the previously issued bulletin(s) listed below
- Description
- This SA supersedes the previously issued SA(s) listed below
- This Service Alert supersedes the previously issued SA listed below: The changes are noted in Red....
- If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...),...
- A musty/mildew type odor may come from the vents when the air conditioning (A/C) system is operating
- Exterior trim heat damage such (melted, separating, etc.) when parked near a glass building or Low-E windows
- When replacing the SiriusXM satellite radio unit, a call must be made to inform SiriusXM of the existing...
- Some customers may complain about a noisy HVAC blower motor or odor after a cabin air filter replacement
- The SKYACTIV-DRIVE FW6A-EL AT uses “Automatic Transmission Fluid (ATF) Type: FZ”. Only use “ATF-FZ” to...
What 2013 Mazda MAZDA5 owners say
Most recent owner complaints, unedited.
Unknown
The TCM failed on the car and it is a very common thing. The design set the module in a location that overheats and malfunctions when connection is lost with mechanisms that warp under heat, the cost to repair at the dealership was extremely expensive
The tire blow up and causing lost control and hit curbs and it’s causing accident and it’s damaged front and damaged engine, trans pan , transmission and steering gear and linkage
I have gone to multiple mechanics with no help. My vehicle surges or revs any time the AC is on to the point that the vehicle lunges forward even when my foot is on the brake. This occurs in neutral, drive and park. It specifically occurs when I am slowing down, stopping, or coasting at a low speed. It also jerks when in drive but not applying the gas, then revs with no warning. No check engine or other lights are coming on. I have been on several mazda forums and this seems to be a recurring issue wth this vehicle. It has caused me to hit a wall (I was slowing down, coming into a parking space) and my neighbors vehicle as I was waiting to turn right out of our condos.
After repeatedly going to various mechanics to get a diagnosis throughout the years, they were all unsuccessful to find any report through the vehicle's computer. However, my car's engine is constantly revved up even when applying the brakes an slowing down causing it to jerk forward. This occurs suddenly and randomly when I am going at speeds below 20 MPH including while on idle. If I neither apply the brakes nor the accelerator, it will still drive forward at 3 MPH in rhythmic jerky waves. We took the vehicle to the local mazda dealer for a key replacement when we first purchased it, and I believe we reported the problem there first, but after the ridiculous service we got, I never wanted to return there again. This has been an ongoing issue since the beginning.
There is a current recall on my vehicle involving the rear hatch. It may drop randomly and with 2 children I find it extremely irresponsible that this has not been resolved since 9/2016. I do not know if there is a certain amount of time manufacturers have to fix a recall but, I find this unacceptable.
I have had an ongoing issue with the power steering light coming on in my car. There were times that I have had my car parked overnight, got up the next morning to leave for work, the light was still on from the previous afternoon. The light has come on while I have driven on the highway going 55 MPH for no apparent reason...on a straight-away. The past two days it has gone off and on at least three times, again for no good reason. The very first time I noticed the light was a hot, summer day, but the car had been running with the air on. Thinking something overheated, I shut the car off and had to wait 45 minutes before the light would go off. Now even with weather getting cooler and the light comes on, it goes back off when it feels like it, with no explanation.
While trying to open the passenger side sliding door in the winter the handle of the door broke. A plastic connector on the forward side of the handle, inside the door broke off. As I called to get a quote on repair I heard that this happens all the time. Only after I got a recall for a plastic piece on the lift gate did it occur to me that this is a safety issue. It is necessary to have a working door handle and one that will work in all circumstances.
Tl* the contact owns a 2013 mazda 5. The contact stated that the recall notice for the federal safety agency campaign number: 16v644000 (structure) was received in september of 2013. After contacting the dealer and the manufacturer on multiple occasions, the contact was informed that the parts needed for the recall remedy were still not available and no estimated time for receiving the parts could be provided. The contact had not experienced a failure. Vin tool confirms parts not available.
Compare the 2013 Mazda MAZDA5
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Questions about the 2013 Mazda MAZDA5
Is the 2013 Mazda MAZDA5 reliable?
Owners have filed 24 complaints about the 2013 Mazda MAZDA5, fewer than a typical MAZDA5 model year.
What is the 2013 Mazda MAZDA5 year score?
The 2013 Mazda MAZDA5 scores 81 out of 100 (good). The score compares it with the other model years of the Mazda MAZDA5: 75 is a typical year, 50 means twice the usual complaints, and serious complaints and recalls lower it.
What is the most common problem with the 2013 Mazda MAZDA5?
Brakes, with 6 complaints, typically around 18,900 miles. Next is body (4).
How many recalls does the 2013 Mazda MAZDA5 have?
1 recall, covering structure.
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