The contact owns a 2015 Mazda Mazda5. The contact stated that while parked with the vehicle occupied, the contact became aware that the rear driver’s and passenger’s side seats were melting. A dealer was contacted. The vehicle was not taken to the dealer or an independent mechanic to be diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 130,000.
The worst 2015 Mazda MAZDA5 problems
Ranked by number of owner complaints. Mileage and cost come from what owners wrote.
- Brakes2
- Seats2
- Airbags1
- Engine1
- Seat belts1
Problems by type
Tap a problem to see which part fails, at what mileage and in which other years.
- Brakes2
- Seats2
- Airbags1
- Engine1
- Seat belts1
- Steering1
Recalls 1
Structure: body: hatchback/liftgate
- What is wrong
- Mazda North American Operations (Mazda) is recalling certain model year 2010-2013 Mazda3 and Mazdaspeed3 vehicles manufactured November 18, 2008, to June 8, 2013, 2012-2015 Mazda5 vehicles manufactured October 26, 2010, to June 22, 2015, 2016 CX-3 vehicles manufactured June 1, 2015, to December 26, 2015, and 2013-2016 CX-5 vehicles manufactured December 15, 2011, to December 26, 2015. On the affected vehicles, the lift gate support struts may corrode, possibly causing the struts to break and/or the lift gate to drop unexpectedly.
- Risk
- If the lift gate falls unexpectedly, it may hit the user, increasing their risk of injury.
- Remedy
- Mazda dealers will replace the both lift gate supports, free of charge, however parts are not currently available. The recall began April 2017. Owners may contact Mazda customer service at 1‑800‑222‑5500. Mazda's number for this recall is 9916H.
Recall number 16V644000 · Recall details
Technical service bulletins for the 2015 Mazda MAZDA5 199
Bulletins tell dealers how to fix known problems. A warranty extension means the manufacturer pays for that repair for longer.
- This bulletin supersedes the previously issued bulletin(s) listed below
- Description
- This SA supersedes the previously issued SA(s) listed below
- This Service Alert supersedes the previously issued SA listed below: The changes are noted in Red....
- If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...),...
- A musty/mildew type odor may come from the vents when the air conditioning (A/C) system is operating
- Exterior trim heat damage such (melted, separating, etc.) when parked near a glass building or Low-E windows
- When replacing the SiriusXM satellite radio unit, a call must be made to inform SiriusXM of the existing...
- Some customers may complain about a noisy HVAC blower motor or odor after a cabin air filter replacement
- Exterior trim heat damage such (melted, separating, etc.) when parked near a glass building or Low-E windows
What 2015 Mazda MAZDA5 owners say
Most recent owner complaints, unedited.
The handle on the sliding door and driver's side broke off. We have replaced it twice already and it keeps breaking. This has not happened to me with any of my other cars in the past or present until now. It's unkown to me and it shows the part was not done well. What caught my attention is that I saw another mazda5 minivan without a handle which made me think that this is a problem with this type of car. I'm surprised it doesn't have a recall. Please help us with this. Thank you.
Weld failure can cause the board to tip and dump the user on the ground. This is a hazard because this piece of equipment is design for disabled users who can't stand. User found the cracked weld before it broke completely. The board was sagging from horizontal. I notified the manufacturer, then had the part repaired by a local fabricator. I have pictures showing the failure.
2015 madzda s. Consumer writes in regards to unintended acceleration. The consumer stated while backing out of a parking space the vehicle suddenly accelerated and struck another vehicle.
Loss of power steering at random times.SRS light comes on and power steering locks up while driving. You have to pull over and turn the car off and restart it for it to work again. It's very scary not knowing when this will randomly happen as your driving down the road. It could cause an accident. I see where older models have been recalled for steering but not newer ones.
My 2015 mazda5 was involved in a single vehicle high speed rollover crash with 4 kids in it. They were on a dead end road that ran parallel to a divided highway. Upon the initial impact the front airbags deployed. The vehicle then rolled several times, landing drivers side down 150-200 feet from the initial impact. Neither side airbags deployed. The front passenger seat was visibly twisted. Also my sons seatbelt came undone on impact, resulting in several critical injuries that required him to be airlifted to a children's trauma center. The vehicle was totaled. The weather was clear, roads dry and it was daylight, a little after 5pm.*dt
My vehicle was recall for strut failure on the rear lift gate. The recall repair was completed mid 2017. Recently the struts failed. The carr was parked in my driveway when I opened the door and it wouldn't stay up. Mazda is unwilling to replace the defective parts (without charge) stating the part is out of warranty. I purchased this vehicle new and it currently has 18,500 miles in the odometer. This vehicle has been gently used and this part should not have failed so quickly. It is poor practice to replace one defective part with another defective part.
Tl* the contact owns a 2015 mazda 5. The contact received notification of the federal safety agency campaign number: 17v393000 (parking brake); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Ramsey mazda of ramsey, new jersey (436 state route 17) was made aware of the recall and stated that the parts would become available in two weeks on more than one occasion; however, the parts were unavailable. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect. Vin tool confirms parts not available.
Sincerely, [xxx] date: 2017/10/17 address: [xxx] phone: [xxx]
Compare the 2015 Mazda MAZDA5
Other model years
Questions about the 2015 Mazda MAZDA5
Is the 2015 Mazda MAZDA5 reliable?
Owners have filed 9 complaints about the 2015 Mazda MAZDA5, fewer than a typical MAZDA5 model year.
What is the 2015 Mazda MAZDA5 year score?
The 2015 Mazda MAZDA5 scores 92 out of 100 (good). The score compares it with the other model years of the Mazda MAZDA5: 75 is a typical year, 50 means twice the usual complaints, and serious complaints and recalls lower it.
What is the most common problem with the 2015 Mazda MAZDA5?
Brakes, with 2 complaints. Next is seats (2).
How many recalls does the 2015 Mazda MAZDA5 have?
1 recall, covering structure.
VIN decoder
See the problems and recalls for an exact car
Buying a used 2015 Mazda MAZDA5?
Check the exact car before you pay: accidents, salvage or flood titles, odometer readings and previous owners.
Check its history