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October 26, 2018 Service bulletin

Rattle noise from the front door glass when driving with the window open approx

Mazda technical service bulletin 09-038-18-3527 for 2013-2016 Mazda CX-5.

Bulletin number
09-038-18-3527
Component
Visibility
Summary
Some vehicles may experience a rattle noise from the front door glass when driving with the window open approx. 1/2 to 4 inches (1 - 10 cm). The rattle noise may be caused by insufficient holding force of the glass run channel. To increase the holding force, the shape of glass run channel has been changed and non-woven pads have been attached to the glass run channel.

Owners of these vehicles have filed 155 complaints in the visibility category.

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