July 14, 2016 Service bulletin

Some vehicles may exhibit a condition in extremely cold temperatures (below freezing) where the hatchback...

Mazda technical service bulletin 09-044-16-3227 for 2014-2016 Mazda MAZDA3 and 2014-2016 Mazda CX-5.

Bulletin number: 09-044-16-3227
Component: Latches/locks/linkages: hatchback/liftgate: lock
Summary: Some vehicles may exhibit a condition in extremely cold temperatures (below freezing) where the hatchback will not latch (half latch) when closing. This is caused by the stopper rubber, a component of the liftgate latch and lock actuator (a), hardening when the temperature drops below freezing. The stopper rubber has now been improved to eliminate this concern.

Owners of these vehicles have filed 4 complaints in the locks category.

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