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2016 Mazda CX-5: sudden unintended acceleration

13 of the 512 complaints about the 2016 Mazda CX-5 describe sudden unintended acceleration.

owner complaints
13
of this car's complaints
3%
typical mileage
16,040
recalls
0
Is there a fix? 3 service bulletins cover this area of the car. See below

Sudden unintended acceleration by model year

What owners say

Filed Mar 25, 2024 · Electrical · 70,000 miles · CA · crash

The contact owns a 2016 Mazda Mazda CX5. The contact stated that on two separate occasions, the vehicle unintentionally accelerated without warning in an attempt to park the vehicle. On the first occasion, the vehicle drove in between two trees with the contact's foot on the brake pedal before the vehicle came to a stop. The air bags did not deploy upon impact and no injuries were reported. The vehicle was towed to an independent body shop where the vehicle was repaired for minor damage. The contact was also informed that no computer codes indicated any signs of a mechanical failure. On the second occasion, the vehicle crashed into a parked vehicle while again attempting to park the vehicle in a parking lot. The force of the collision caused the already hit vehicle to crash into yet another parked vehicle. The air bags did not deploy upon impact and no injuries were reported. A police report was filed. The vehicle was towed back to the same independent mechanic where the code reader indicated that the vehicle had a low battery; however, the battery did not need to be replaced. The dealer nor the manufacturer had yet to be notified of the failure. The vehicle remained in the possession of the independent mechanic and had yet to be repaired. The failure mileage was approximately 70,000

Filed Nov 19, 2023 · Acceleration · MD

11/19/2023 - About 8 pm. on November 17, 2023, I was parking at my condo parking lot and slowly drove the car into the parking space when all of a sudden the car accelerated on its own. I immediately pressed on the brake pedal and it stopped. I felt fortunate that nobody was on the sidewalk. The same thing happened about a month ago but I thought it was just something unusual but now that it happened again I am very concerned and I am going to call the Maxda dealership to see what they say.

Filed Jul 27, 2022 · Acceleration, Engine · NC

I own a 2016 Mazda CX-5 Touring with AWD. I purchased it brand new from a dealer--no miles on it. It's been a great car until this Sudden Unintended Acceleration problem (about 60K miles now). It's happened 5 or 6 times--twice when in a drive thru. It seems that if I am idling (not pressing on gas or brake) the car will sometimes suddenly accelerate. I have used suggestions to brake, then place car in neutral. That seemed to resolve the problem. However, recently I pulled up to my (rural) mailbox and the car tried to accelerate out of control. I had the brake on (was on a downhill) when it happened, so this was scary. I really had to press down more on the brake pedal, then shifted to neutral, then to park. The acceleration finally stopped. I did not observe tachometer readings during this or other events, but will pay more attention if/when this happens in the future. I do not drive with both feet, and as these incidents have occurred I have been able to maintain more composure and analyze what is going on. I am not getting my foot caught in the mat and I'm not mistakenly pressing on the accelerator. I've been to my local Mazda dealer (Sport Durst in Durham) on May 13, 2022 and they were unable to replicate the problem, so could not repair or even troubleshoot it. The car was T-boned about a year ago, with some damage to the passenger front tire. Could that have anything to do with my problems? My partner feels this could be an issue with the Throttle Control Sensor (hardware) or with the software managing throttle control (much more difficult to diagnose, he says). I wanted to ask: for anyone experiencing this problem, did replacing the Throttle Control Sensor or diagnosing software problems resolve the issue? And, do you have any recommendations for me? Since the car is (barely) out of warranty, (just over 6 yrs/60,000 miles) would filing a claim with Mazda be a good approach? Would you suggest I just trade the car in?

Filed Aug 7, 2019 · Brakes · 16,040 miles · MO · crash

On july 25 I slowed down in grocery store parking lot. Slowly approaching parking space and applying the brake to stop car. Then suddenly with no reason the car accelerated, jumped the curb.then car stopped after I hit building fortunately no humans. I was shaken but no bags deployed. I am afraid to drive this car because I am concerned it will do this again and I will be in traffic or near people and I could hurt or kill myself or someone else. There was no warning of any problems. Car is still under warranty to 8/12/2019. The federal safety agency had problem with toyota unintended acceleration in 2010. Please help with unintended acceleration on mazda. People reported this problem before me back to 2015. This is my second complaint . Nobody called me back and called agency been told your employee he cannot give me information I have to write letter and ask. You are government agency and your motto is people saving people. Please do.

Filed Aug 5, 2019 · Brakes · 16,040 miles · MO · crash

I slowed down in grocery store parking lot. Slowly approaching parking space and applying the brake to stop car. Then suddenly with no reason the car accelerated, jumped the curb and hit building. The whole right side was heavy damaged.I had no control. It was unintended acceleration. I moved the car off the grass from building, this time stopped normally. I am afraid to drive this car because I am concerned it will do this again and I could hurt or kill myself or someone else. Car is still under warranty to 8/12/2019.please visit www.carproblemzoo.com/mazda/cx-5/service-brakes-problem and you will see so many cx-5 owners have reported problems related to brakes. Some experienced unintended acceleration twice. This is big safety problem.

Filed Jan 7, 2019 · Acceleration · IL · crash

I was stopped but did not have the car in park when vehicle lunged forward at high speed. I was in a driveway and hit someone's garage.

Filed Nov 10, 2018 · Engine · TX · crash

In a parking space, foot on brake, moving gearshift to park, engine revved and car lunged forward with car in park and my foot on the brake. It jumped the concrete bumper, ran over handicap parking sign and hit car in adjacent parking space hard enough to move it back into the driving lane of parking lot. At that point the car stopped. We pulled it back into parking space to help move other hit car out of traffic

Filed Jun 24, 2018 · Acceleration, Brakes · 18,168 miles · PA · crash

I slowed down in my neighborhood, going about 10 miles and hour, and was coasting into a parking space at about 5 MPH in my home neighborhood. It was about 1:15 pm on a sunny, clear day. I was applying the brake to stop the car as I pulled into the spot yet I was going slow and coasting straight into the spot. Suddenly, the car sped up, the brakes had no response, and the car jumped over the curb and ran into two bushes. I did not have my foot on the accelerator, I had my foot on the brake...but more than anything, I had no control, it was unintended acceleration. Then the car stopped after I hit the bushes. I was shaken, but no bags deployed. I then moved the car off of the grass, and pulled the car around to the same parking space. This time the car stopped normally. I have 18,168 miles on this car. I have been the only owner. I am afraid to drive this car because I am concerned it will do this again and I will be in traffic or near people and I could hurt or kill myself or someone else. There was no warning of any problem.

Filed Jun 6, 2018 · Acceleration · 44,229 miles · OK

Sudden acceleration turning left pulling into a parking spot. Foot on brake/off of accelerator, cruise control off, slowly pulling in. Accelerated enough to jump curb onto sidewalk. Able to break just about three feet short of brick building. Car at dealership for several days. Technicians unable to recreate or discover problem.

Filed Jan 4, 2018 · Acceleration, Airbags · 7,600 miles · NY · crash · 1 injury

2 incidents of sudden acceleration while making a right hand turn into parking spaces first on 5/18/17 and second on 12/15/17. The air bags deployed the first time but not the second time. The insurance company is ordering an engineer investigate since it occurred on 2 separate occasions

Filed Jun 5, 2017 · Acceleration, Engine · 28,000 miles · MD · crash · 1 injury

Tl* the contact owns a 2016 mazda cx-5. While the vehicle was at a complete stop, the engine revved. The contact's vehicle independently surged forward and crashed into the preceding vehicle. The contact's vehicle continued to surge and crashed into a pole. The driver and passenger frontal air bags deployed. The contact sustained injures to the chest and arms, which required medical attention. A police report was filed. The vehicle was towed to an independent body garage. The manufacturer was not notified. The failure mileage was 28,000.

Filed Mar 12, 2016 · 8,700 miles · IL · crash

Purchased new 2016 madacx5 in april 2015. Wife was pulling into the garage and was about stopped when it lunged forward striking the back wall of the garage. Car was moving at less than a mile per hour with her foot on the brake.damage done to vehicle and garage. Took it to the dealer, who kept the vehicle and drove and monitored it for a week. They found no problem. Mazda told me to return my loaner and pick up my vehicle. I told them it was unsafe. They will give me a deal on a new vehicle. I was outside when my wife entered the garage and witnessed the incident.

Questions about the 2016 Mazda CX-5 sudden acceleration

Is sudden unintended acceleration a common problem on the 2016 Mazda CX-5?

13 of 512 owner complaints about the 2016 Mazda CX-5 (3%) mention sudden unintended acceleration. The model year with the most reports is 2016.

Is there a recall or service bulletin for this on the 2016 Mazda CX-5?

There are 0 recalls and 3 service bulletins for the same area of the car. Check them below with your VIN.

Other symptoms on the 2016 Mazda CX-5

Headlights 93Jerking 23Windshield crack 20Check engine light 19Overheating 13Wipers 13Fire or smoke 12Transmission failure 12Sunroof shattered 11Grinding brakes 10Stalling 10Engine failure 9Fuel pump 9Airbag light 8Won't shift 8Warning lights 7Ball joint 6Screen failure 6Backup camera 5Hesitation 5

All model years of the Mazda CX-5

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