2014 Mazda CX-5 body problems

32 complaints (8% of all complaints for this car). Typical mileage when it fails: 15,480. 1 crash reported.

owner complaints: 32
of this car's complaints: 8%
typical mileage: 15,480
crashes: 1
recalls: 1

Which part fails

Body
29

At what mileage

Complaints by mileage at the time of the problem.

0k-25k

25k-50k

50k-75k

75k-100k

100k-125k

125k-150k

150k-175k

175k-200k

200k+

Mazda CX-5 body problems in other years

Specific symptoms reported on the 2014 Mazda CX-5 body

Phrases found in the owners' own descriptions, so one complaint can mention several symptoms.

Sunroof shattered 8

Related recalls

Structure: body: hatchback/liftgateReported September 6, 2016 · 580,455 vehicles affected

What is wrong: Mazda North American Operations (Mazda) is recalling certain model year 2010-2013 Mazda3 and Mazdaspeed3 vehicles manufactured November 18, 2008, to June 8, 2013, 2012-2015 Mazda5 vehicles manufactured October 26, 2010, to June 22, 2015, 2016 CX-3 vehicles manufactured June 1, 2015, to December 26, 2015, and 2013-2016 CX-5 vehicles manufactured December 15, 2011, to December 26, 2015. On the affected vehicles, the lift gate support struts may corrode, possibly causing the struts to break and/or the lift gate to drop unexpectedly.
Risk: If the lift gate falls unexpectedly, it may hit the user, increasing their risk of injury.
Remedy: Mazda dealers will replace the both lift gate supports, free of charge, however parts are not currently available. The recall began April 2017. Owners may contact Mazda customer service at 1‑800‑222‑5500. Mazda's number for this recall is 9916H.

Recall number 16V644000 · Recall details

What 2014 Mazda CX-5 owners say

Most recent owner complaints, unedited.

Filed Feb 20, 2021 · Body · FL

The paint is fading on my 2014 madza . The car is only 6 years old.

Filed Jan 22, 2021 · Body · 50,000 miles · FL

My 2014 cx5 paint is fading! Paint should not fade in such a short time. It's literally sliding off my car!

Filed Jun 24, 2019 · Body · 78,000 miles · NM

The sunroof glass shattered suddenly while I was driving on the highway. I was going 70-75 MPH at the time. There were no other cars around and the weather was perfect so I do not think anything hit the sunroof. I had both the sunroof and interior cover closed completely at the time. The sound when it shattered was very loud and thankfully I was not in traffic. Since the cover was closed, it prevented the broken glass from raining down on my children.

Filed May 22, 2018 · Body, Visibility · 54,000 miles · NC

Sunroof glass explosion sunroof spontaneously exploded while driving 65 MPH on an empty highway. Internal sunroof cover shielded any debris. Outside conditions: cloudy day, around 85 degrees and humid. Rain in forecast. Other details: speed limit was 70 MPH. Glass shattered and a portion blew up and out of the vehicle. No other vehicles were present. Extremely loud boom followed by sound of air flowing into vehicle (like an open window). When opening the cover to see what it was, pieces of glass fell into the vehicle. Currently undergoing getting repairs under insurance.

Filed May 15, 2017 · Body · NC

Tl* the contact owns a 2014 mazda cx-5. The contact received notification of the federal safety agency campaign number: 16v644000 (structure); however, the part for the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. The manufacturer was not made aware of the issue. Vin tool confirms parts not available. Updated 07/13/17*lj

Filed May 5, 2017 · Body · IL

Tl* the contact owns a 2014 mazda cx-5. The contact received notification of the federal safety agency campaign number: 16v644000 (structure); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Filed Apr 19, 2017 · Body · 36,000 miles · OH

Safety recall 9916h, the federal safety agency no. 16v‑644. Lift gate stay damper was recalled in sept. 2016 but no parts were available for the safety recall at that time. It is now 7 1/2 months later and still no parts are available. An unreasonable amount of time has passed on a replacement part that is considered a safety issue.

Filed Apr 14, 2017 · Body · NY

Sept 06, 2016 manufacturer recall number9916h the federal safety agency recall number16v-644 recall status recall incomplete, remedy not yet available VIN: [xxx] complain: I bought this car in 27-feb-2017. Dealer hide that there was a open safety recall associated with this vehicle. I recently came to know about this. When I tried to contact dealer (northtown auto) they said contact mazda directly. When I talked to mazda they said they are not manufacturing these parts anymore, so they don't know how long it will take to fix this. It could be 1 year or more than that. It's been 7month recall reported and they don't have any plan to fix it yet. During our conversation I figure out they are not serious about this issue because according to them it's not a direct thread to life. I surprised they don't even care for this recall. I would like to request you to take a look into this issue. I have little children in family who ride my car. I don't want to compromise their safety. Information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).

Filed Apr 11, 2017 · Body · NJ

Tl* the contact owns a 2014 mazda cx-5. The contact received a notification of the federal safety agency campaign number: 16v644000 (structure) however the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced any failures. The VIN tool conforms part not available updated 06/13/17*lj

Filed Apr 6, 2017 · Body · OR

Tl* the contact owns a 2014 mazda cx-5. The contact received notification of the federal safety agency campaign number: 16v644000 (structure); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer and dealer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Questions about the 2014 Mazda CX-5 body

Does the 2014 Mazda CX-5 have body problems?

Owners have filed 32 complaints about the body of the 2014 Mazda CX-5, 8% of all its complaints.

At what mileage do 2014 Mazda CX-5 body problems start?

The typical (median) mileage in owner complaints is 15,480 miles.

Was there a recall on the 2014 Mazda CX-5 body?

Yes, 1 recall: 16V644000. Check your VIN to see if your car still needs the free repair.

What year does the Mazda CX-5 have the most body problems?

The Mazda CX-5 model years with the most body complaints are 2014 (32 complaints), 2015 (27 complaints) and 2016 (19 complaints).