2015 Mazda CX-5 body problems

Filed Jul 20, 2023 · Body, Fuel system · GA

The contact owned a 2015 Mazda CX-5. The contact received notification of the federal safety agency Campaign Number: 16V064000 (Fuel System, Gasoline) and 16V644000 (Structure) and requested to be removed from the recall distribution list as she no longer owns the vehicle. The local dealer and manufacturer were not contacted.

Filed Dec 9, 2022 · Body · 103,000 miles · NJ · 1 injury

The contact called on behalf of his daughter who owns a 2015 Mazda CX5. The contact stated that while his daughter was loading groceries in the trunk, the liftgate dropped unexpectedly and the corner of the liftgate hit her in the head, causing a laceration. The contact's daughter was taken to urgent care where she was informed that she had sustained a laceration and three staples were put on the laceration. The dealer was notified of the failure and an appointment was scheduled. The vehicle was not diagnosed or repaired. The contact stated that the vehicle was previously repaired under the federal safety agency Campaign Number: 16V644000 (Structure); however, the recall remedy failed to resolve the safety issue. The manufacturer was notified of the failure and informed the contact that the recall repair was one-time free of charge and they were not obligated to repair additional failures. The failure mileage was approximately 103,000.

Filed Sep 29, 2020 · Body, Engine · 85,600 miles · PA · crash

Was turning right onto side city street to park, was going maybe 2 miles an hour because I was going to park. The car engine self accelerated and I could not control it, hit a chain link fence and sheared off a natural gas meter to a home. The break pedal did not stop the car, I was in drive put into park and shut the engine off

Filed Nov 13, 2018 · Body · 75,000 miles · PA

My lift gate failed and slammed shut. Now, the lift gate is nearly impossible for me to open and I have to hold the lift gate open myself. Otherwise it slams shut. Luckily when this happened I was not directly underneath the lift gate, I had free hands and reacted quickly enough to catch it. I did have the lift gate supports replaced already on july 1, 2017 as a result of the recall 16v644000, but it appears the replacement parts also had the issue. This is dangerous, and a little over one year is not an appropriate lifetime for these supports given the potential risk. The vehicle was parked.

Filed Apr 25, 2018 · Body · 60,000 miles · CO

Driving down the highway and heard a loud boom sound. Next thing I know, pieces of the sunroof start flying off the car. Nothing was around the car and nothing hit the car. The only damage was to the sunroof glass and the glass was bubbled out, not in like you would expect if something hit it.

Filed Aug 30, 2017 · Body · 20,000 miles · NY

Windshield got the l-shaped crack at the top. No stone chip, the crack appeared while the car was stationary, we watched it happened from the bench in a park across.

Filed Jul 10, 2017 · Body · FL

Tl* the contact owns a 2015 mazda cx-5. The contact received notification of the federal safety agency campaign number: 16v644000 (structure); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The jim mazda dealer was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Filed Jun 28, 2017 · Body · CO

Takata recall I got the recall information about replacing the lift gate stay dampers in oct., 2016. More than 8 months past, the dealer in denver on arapahoe road still tells me the part for replacing is not available currently. May I know what is a reasonable amount of time to complete this kind of recalls usually?

Filed Jun 28, 2017 · Body · CA

Tl* the contact owns a 2015 mazda cx-5. The contact received notification of the federal safety agency campaign number: 16v644000 (structure); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Galtin mazda of north hill, california was made aware of the recall and stated that the parts were unavailable. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Filed Jun 28, 2017 · Body · NC

Tl* the contact owns a 2015 mazda cx-5. The contact received notification of the federal safety agency campaign number: 16v644000 (structure) however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The ashville nc mazda dealer was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and were not able to confirm when the parts were to become available. The contact had not experienced a failure. Parts distribution disconnect.