Check engine light on when read it comes back with P0171 code
2018 Mazda CX-5 fuel system problems
39 complaints (11% of all complaints for this car). Typical mileage when it fails: 35,000.
- owner complaints
- 39
- of this car's complaints
- 11%
- typical mileage
- 35,000
- crashes
- 0
- recalls
- 1
Which part fails
- Delivery: fuel pump1
At what mileage
Complaints by mileage at the time of the problem.
Mazda CX-5 fuel system problems in other years
Specific symptoms reported on the 2018 Mazda CX-5 fuel system
Phrases found in the owners' own descriptions, so one complaint can mention several symptoms.
Related recalls
Fuel system, gasoline: delivery: fuel pump
- What is wrong
- Mazda North American Operations (Mazda) is recalling certain 2018 Mazda3, Mazda6, 2019 CX-3, 2018-2019 MX-5, CX-5, CX-9, and 2019-2020 Mazda2 vehicles. The impeller inside the low-pressure fuel pump may crack and deform, potentially causing the fuel pump to fail.
- Risk
- Fuel pump failure may cause an engine stall, increasing the risk of a crash.
- Remedy
- Dealers will replace the fuel pumps, free of charge. Owner notification letters were mailed July 18, 2022. Owners may contact Mazda customer service at 1‑800‑222‑5500 Option 4. Mazda's number for this recall is 5321K.
Recall number 21V875000 · Recall details
What 2018 Mazda CX-5 owners say
Most recent owner complaints, unedited.
The radio changes stations by itself, speakers/music goes in and out. The screen freezes and cannot change stations. And also the car lags on taking off sometimes. Often smells like fuel when you turn on the car, Assuming a fuel pump issue, not sure. I spoke to the salesman who sold me the car (adam) within less than 30 days of having the vehicle and told me the electrical issue with radio would be covered. Then when I called to have the issue fixed I was told it wasnt going to fixed on their behalf. This car was sold to me with a few issue that I was not aware at the time of purchase.
Car has a ticking sound when in idle mode. My mechanic sent me a few videos to reference and a bulletin from Mazda that attributes the clicking to the Hydraulic Lash Adjuster
The contact owns a 2018 Mazda CX5. The contact stated that after cold starts, the vehicle hesitated and jerked upon depression of the accelerator pedal. There was no warning light illuminated. The vehicle was taken to a dealer on numerous occasions. The contact was repeatedly informed that no fault was found with the vehicle. The dealer later performed a software update on the vehicle; however, the failure persisted. Upon investigation, the contact discovered the federal safety agency Campaign Number: 21V875000 (Fuel System, Gasoline) which was linked to the failure. The manufacturer was notified about the recall, but the contact was informed that the vehicle was not included in the recall. The vehicle was not repaired. The failure mileage was approximately 52,000.
Constant ticking sound coming from engine, most apparent while idling but continues even after oil change and engine warm up. Goes away for short periods of time. Always comes back and is very loud. Sometimes engine block shakes and can be felt through the steering wheel.
This car that I financed on [XXX] 2024 has been back to the dealership over 6 times. My car loses power on the freeway and all main roads. I push the gas pedal and nothing happens so I am forced to pull over and turn the car off and restart it again. It's very dangerous when I'm merging on the freeway and I cannot accelerate and have to pull over in traffic. Sports cars International in Lynnwood Washington is well aware of the issues I've been having and they have not fixed them. They have allowed me to drive off the lot knowing I am in a car that is dangerous and unsafe, a car that could kill another family or myself. They are unresponsive to call of my phone calls and emails. This car has had nothing but problems since then day I drove it of the lot. Come to find out from their Yelp and BBB reviews thus happens to a lot of people that buy cars from them. They are rude to me and I feel like I'm on danger every time I drive this car. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The contact owns a 2018 Mazda CX-5. The contact stated that while driving at an undisclosed speed, the vehicle independently decelerated and lost motive power. The check engine warning light illuminated, and the vehicle stalled. The contact attempted to restart the vehicle; however, the vehicle failed to restart. The vehicle was towed to an independent mechanic and was diagnosed with fuel pump failure. The contact was informed that the fuel pump needed to be replaced. The vehicle was not repaired. The contact was advised to have the vehicle towed to the dealer. The vehicle was towed to the dealer where it was diagnosed with fuel pump failure and fuel pump rail failure. The contact was informed that the fuel pump and the fuel rail needed to be replaced. The vehicle was not repaired. The contact was informed of the federal safety agency Campaign Number: 21V875000 (Fuel system, Gasoline) however the VIN was not included in the recall. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 62,000.
Despite a recall on the fuel pump, there continues to be a problem but instead of the “back” fuel pump that was fixed, the “front” fuel pump seems to be having the same issue. When taken to the dealer, the code P0087- fuel rail/system pressure too low shows up. This is causing car to stall, unable to pick up speed or simply pick up too much speed when attempting to accelerate. It’s a safety hazard for a car less than 6 years old.
The cylinder head and timing cover are leaking oil and need to be replaced. It is at the dealer and available for inspection. The car started smoking and lost oil obscuring my vision. The problem appears to be well known by the dealer and they were able to diagnose the issue. The vehicle has only been inspected by the dealer where I purchased it. There were no warning lamps, messages or other symptoms. This vehicle has had regular maintenance per the manufacturers specifications since it was purchased new.
Vehicle engine has stalled multiple times at low speeds. Vehicle will not restart immediately. In order to get vehicle to restart, gas must be revved while pressing start button to get engine to restart. It appears as if fuel is not being delivered to engine. Electrical components remain functional. Vehicle was inspected by dealer and issue could not be recreated. No issues were found. No warning lights displayed or codes found upon inspection. No symptoms of problem; occurrence is sporadic. It has caused traffic and safety hazards due to stalling in roadways.
Questions about the 2018 Mazda CX-5 fuel system
Does the 2018 Mazda CX-5 have fuel system problems?
Owners have filed 39 complaints about the fuel system of the 2018 Mazda CX-5, 11% of all its complaints.
At what mileage do 2018 Mazda CX-5 fuel system problems start?
The typical (median) mileage in owner complaints is 35,000 miles.
Was there a recall on the 2018 Mazda CX-5 fuel system?
Yes, 1 recall: 21V875000. Check your VIN to see if your car still needs the free repair.
What year does the Mazda CX-5 have the most fuel system problems?
The Mazda CX-5 model years with the most fuel system complaints are 2018 (39 complaints), 2019 (21 complaints) and 2016 (20 complaints).
Other 2018 Mazda CX-5 problems
Engine 186Transmission 42Brakes 33Electrical 30Driver assistance 21Acceleration 13Body 12Airbags 9Visibility 6Lights 5Suspension 4Seat belts 3Steering 3Wheels 2Locks 1Seats 1Tires 1
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