The vehicle's component that fails seems to be the transmission locking up in first gear after accelerating from a stop. During wet conditions, the car will fish tail and the traction control will kick in.
2020 Mazda CX-5 transmission problems
10 complaints (9% of all complaints for this car).
- owner complaints
- 10
- of this car's complaints
- 9%
- crashes
- 0
- recalls
- 0
Which part fails
- Automatic transmission: control module (TCM/PCM/tecm)1
At what mileage
Complaints by mileage at the time of the problem.
Mazda CX-5 transmission problems in other years
Specific symptoms reported on the 2020 Mazda CX-5 transmission
Phrases found in the owners' own descriptions, so one complaint can mention several symptoms.
Related recalls
No recalls on record for this model year.
What 2020 Mazda CX-5 owners say
Most recent owner complaints, unedited.
I am filing a defect complaint regarding a severe drivetrain safety hazard on my 2020 Mazda CX-5 (currently at 62,800 miles). The automatic transmission has begun slipping and hesitating during acceleration, specifically producing a high-pitched chirping/squeaking noise during the 3rd-to-4th gear upshift. This issue is fully documented by the manufacturer under Technical Service Bulletin TSB 05-005/23. Mazda's internal bulletin admits that the root cause is an inherent manufacturing defect where the torque converter lockup clutch friction material degrades prematurely, contaminating the transmission fluid with fine iron powder and causing internal clutches to slip. This transmission slippage causes unpredictable power delivery and hesitation when merging into active traffic, creating an immediate safety hazard. Mazda Corporate (Case File: 00504052) has acknowledged the defect but refuses to cover the repair in full because the vehicle is 2,800 miles past its powertrain warranty, attempting to pass thousands of dollars in repair costs for a known factory defect onto the consumer. The car has already been diagnosed by Mazda Dealership at Walkers Renton Mazda, WA. the federal safety agency needs to investigate this widespread Skyactiv transmission defect and force a mandatory safety recall. Please check TSB 05-005/23.
Started smelling burning oil in 2020 Mazda CX-5 non turbo with 34,000 miles. Auto shop states it is a cracked cylinder that will cost over $7,000 to repair. A Google search shows it is a known issue but Mazda has not extended the warranty for non-turbo models.
The contact owned a 2020 Mazda CX-5. The contact stated that while driving under 45 MPH, the TCM received a false data sensor warning, causing the vehicle to enter LIMP Mode. The contact stated that during the failure, the smart brake feature, Adaptive Cruise Control, and other unknown ADS features and warning lights were illuminated. The contact stated that the failure with the ADS system prompted the vehicle to come to a complete stop while driving 45 MPH. The contact parked and turned off the vehicle to troubleshoot the ECU after the failure had occurred. The contact restarted the vehicle, and the adaptive cruise control warning light, smart brake feature, and ADS radar features returned. The vehicle was not repaired. The manufacturer was notified about the failure. The failure mileage was 140,000.
Vehicle suffering from Mazda TSB 05-005/23 Chirping noise from Transaxle on 3rd to 4th gear upshift. Vehicle diagnosed by dealership as needing new Transaxle on 17OCT25. Diagnosis stated issue started ~32k miles.
The issue is iron is depositing in the transmission due to a bad torque converter, this is a known issue with mazda and it doesn't seem to be something they are willing to cover and many people are experiencing this especially with the cx5 models. It causes jerking and chirping noise, plus will eventually ruin the transmission and will cause serious safety issues. Just look into the reddit threads
Driving about 20 to 35 mph accelerating I would get a distinctive one time chirp noise with a little bit of a stutter It happens every time I go about that speed accelerating. Thankfully my car was under pre-owned warranty but I have to get now. Three transmission flushes I have to pay $400 for and they have to replace a torque converter. I just got the car 10 days ago and only has 61,000 mi on it. Over the long term this could damage the transmission cause more and more issues
The contact owns a 2020 Mazda CX-5. The contact stated that the vehicle jerked abnormally while depressing the accelerator pedal. There was no warning light illuminated. The vehicle was taken to a dealer where the vehicle was diagnosed with transmission failure. The manufacturer was notified by the dealer about the failure, and the manufacturer agreed to partially cover the cost of the repair. The vehicle was not repaired and remained with the dealer. The failure mileage was approximately 52,000.
Defective transmission causes metal fragments to break off and over time damage transmission
Low oil level indicator came on at roughly 55,000 miles only about 3000 miles after last oil change. Car was immediately stopped and towed to the nearest Mazda dealer. Dealership confirmed oil level was low. Car appears to me consuming excess oil. Oil consumption test pending.
Questions about the 2020 Mazda CX-5 transmission
Does the 2020 Mazda CX-5 have transmission problems?
Owners have filed 10 complaints about the transmission of the 2020 Mazda CX-5, 9% of all its complaints.
At what mileage do 2020 Mazda CX-5 transmission problems start?
Not enough complaints include the mileage to tell.
Was there a recall on the 2020 Mazda CX-5 transmission?
There is no recall for this problem on this model year.
What year does the Mazda CX-5 have bad transmission?
The Mazda CX-5 model years with the most transmission complaints are 2016 (51 complaints), 2014 (50 complaints) and 2018 (42 complaints).
Other 2020 Mazda CX-5 problems
Electrical 31Engine 19Driver assistance 18Brakes 15Acceleration 7Body 6Airbags 5Fuel system 4Lights 4Visibility 4Wheels 2Seat belts 1Seats 1Steering 1
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