Tl* the contact owns a 2012 mazda cx-7. While driving various speeds, the vehicle made a loud clunking noise. The contact stated that the vehicle was previously serviced at (moffitt mazda in bossier city, louisiana) per the federal safety agency campaign number: 16v593000 (suspension) and the failure recurred directly after the repair. The dealer was notified of the failure and stated that the vehicle had already been repaired; therefore, the contact would have to pay a diagnostic fee. The manufacturer was not made aware of the failure. The failure mileage was approximately 88,000.
2012 Mazda CX-7 suspension problems
14 complaints (36% of all complaints for this car).
- owner complaints
- 14
- of this car's complaints
- 36%
- crashes
- 0
- recalls
- 1
Which part fails
Owners did not name a specific part.
At what mileage
Complaints by mileage at the time of the problem.
0k-25k
25k-50k
50k-75k
75k-100k
100k-125k
125k-150k
150k-175k
175k-200k
200k+
Mazda CX-7 suspension problems in other years
Related recalls
Suspension: front: control arm: lower ball joint
- What is wrong
- Mazda North American Operations (Mazda) is recalling certain model year 2007-2012 Mazda CX-7 vehicles manufactured February 14, 2006, to May 9, 2012. In the affected vehicles, water may enter the front suspension ball joint fittings. If the water is contaminated with salt, such as from driving on snowy roads that have been treated, the ball joint may corrode and separate from the lower control arm, resulting in a loss of steering control.
- Risk
- A loss of steering control can increase the risk of a crash.
- Remedy
- Mazda will notify owners, and dealers will replace both front lower control arms, free of charge. As a priority, Mazda will first address all affected 2007-2008 vehicles as well as 2009-2011 vehicles currently registered in Connecticut, Delaware, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia. West Virginia, Wisconsin, and the District of Columbia. The remaining vehicles will be addressed as parts are available. The recall began September 20, 2017. Owners may contact Mazda customer service at 1‑800‑222‑5500. Mazda's number for this recall is 9716H.
Recall number 16V593000 · Recall details
What 2012 Mazda CX-7 owners say
Most recent owner complaints, unedited.
Mazda cxc 7 2012 there is a safety recall due to front front suspension ball joint fitting that can cause the ball joint and lower control arm to seperate. This can cause loss of steering control increasing risk of a crash. I called bright bay mazda in bayshore ny 1‑631‑666‑6100 and was advised to bring car in. I did and it was looked over. I was it did not need immediate attention on 11/21/2016 and that when the parts came in they would fix the car. I called today 1/19/18 and was told they still dont have the part and that this is a preliminary notice that gets sent to car owners per sherry at mazda. Seriously 2 years and no resolution. I want to file a complaint.
Tl* the contact owns a 2012 mazda cx-7. The contact received notification of the federal safety agency campaign number: 16v593000 (suspension). The dealer (napleton mazda bourbonnais, 515 william r latham senior dr, bourbonnais, il 60914) stated that parts were unavailable. The manufacturer was not contacted. The contact had not experienced a failure. Vin tool confirms parts not available.
Got 2 recalls telling me that I will be contacted when it parts are in to be repaired, so far nothing is been done.
Tl* the contact owns a 2012 mazda cx-7. The contact received notification of the federal safety agency campaign number: 16v593000 (suspension); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. A dealer was not contacted about the recall. The manufacturer was not made aware of the issue. The contact experienced a clicking sound coming from the front driver and passenger wheels. The failure mileage was 50,500. Vin tool confirms parts not available.
Tl* the contact owns a 2012 mazda cx-7. The contact received notification of the federal safety agency campaign number: 16v593000 (suspension) however, the part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called bankston ford dealer, located in ft worth tx, where it was informed the recall remedy part for the repair was not available. The manufacturer was not contacted and made aware of the issue. The contact had not experienced a failure. Vin tool confirms part not available.
Tl* the contact owns a 2012 mazda cx-7. The contact received notification of the federal safety agency campaign number: 16v593000 (suspension); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact spoke with napleton's schaumburg mazda (110 w golf rd, schaumburg, il 60195) who stated that the contact would receive a phone call once parts became available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
Tl* the contact owns a 2012 mazda cx-7. The contact received notification of the federal safety agency campaign number: 16v593000 (suspension). The part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called a local dealer (don miller dodge chrysler jeep ram, located at 5802 odana rd, madison, wi 53719) who stated that the recall parts were not available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
Tl* the contact owns a 2012 mazda cx-7. The contact received notification of the federal safety agency campaign number: 16v593000 (suspension); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer, bob moore, confirmed that the parts were not available for the recall remedy. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
Tl* takata recall. The contact owns a 2012 mazda cx-7. The contact received notification of the federal safety agency campaign numbers: 16v593000 (suspension) and 17v012000 (air bags); however, the parts to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The dealer confirmed that the parts were not available for the recall remedy. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
Questions about the 2012 Mazda CX-7 suspension
Does the 2012 Mazda CX-7 have suspension problems?
Owners have filed 14 complaints about the suspension of the 2012 Mazda CX-7, 36% of all its complaints, more than any other problem.
At what mileage do 2012 Mazda CX-7 suspension problems start?
Not enough complaints include the mileage to tell.
Was there a recall on the 2012 Mazda CX-7 suspension?
Yes, 1 recall: 16V593000. Check your VIN to see if your car still needs the free repair.
What year does the Mazda CX-7 have bad suspension?
The Mazda CX-7 model years with the most suspension complaints are 2007 (59 complaints), 2010 (52 complaints) and 2011 (51 complaints).
Other 2012 Mazda CX-7 problems
Airbags 12Lights 7Electrical 5Acceleration 3Steering 3Body 2Fuel system 2Visibility 2Wheels 2Brakes 1Engine 1Seats 1Transmission 1
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