2007-2012 Mazda CX-7 recall: lower ball joint
Mazda North American Operations reported this safety recall on August 11, 2016. It covers about 190,102 vehicles.
- vehicles affected
- 190,102
- reported
- Aug 11, 2016
- owners notified
- Sep 20, 2017
- related complaints
- 237
Suspension: front: control arm: lower ball joint
- What is wrong
- Mazda North American Operations (Mazda) is recalling certain model year 2007-2012 Mazda CX-7 vehicles manufactured February 14, 2006, to May 9, 2012. In the affected vehicles, water may enter the front suspension ball joint fittings. If the water is contaminated with salt, such as from driving on snowy roads that have been treated, the ball joint may corrode and separate from the lower control arm, resulting in a loss of steering control.
- Risk
- A loss of steering control can increase the risk of a crash.
- Remedy
- Mazda will notify owners, and dealers will replace both front lower control arms, free of charge. As a priority, Mazda will first address all affected 2007-2008 vehicles as well as 2009-2011 vehicles currently registered in Connecticut, Delaware, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia. West Virginia, Wisconsin, and the District of Columbia. The remaining vehicles will be addressed as parts are available. The recall began September 20, 2017. Owners may contact Mazda customer service at 1‑800‑222‑5500. Mazda's number for this recall is 9716H.
Recall number 16V593000
Affected vehicles
Owner complaints about the same problem
Owners of these vehicles have filed 237 complaints about suspension problems.
2009 Mazda CX-72010 Mazda CX-72011 Mazda CX-72012 Mazda CX-7
Questions about recall 16V593000
Is there a recall on the 2007-2012 Mazda CX-7 lower ball joint?
Yes. Recall 16V593000, reported on August 11, 2016, covers about 190,102 vehicles.
What is the fix for recall 16V593000?
Mazda will notify owners, and dealers will replace both front lower control arms, free of charge. As a priority, Mazda will first address all affected 2007-2008 vehicles as well as 2009-2011 vehicles currently registered in Connecticut, Delaware, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia. West Virginia, Wisconsin, and the District of Columbia. The remaining vehicles will be addressed as parts are available. The recall began September 20, 2017. Owners may contact Mazda customer service at 1‑800‑222‑5500. Mazda's number for this recall is 9716H.
Is the recall repair free?
Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.
VIN decoder
See the problems and recalls for an exact car
Buying a used Mazda CX-7?
Check the exact car before you pay: accidents, salvage or flood titles, odometer readings and previous owners.
Check its history