My wheel on front driver's side is wobbly and I just decided to look up for any recalls and I'm lucky we didn't have a major accident I drive the interstate almost daily also I want to report that my door handles have had to be replaced 6 times since we've bought the car in 2019
2011 Mazda CX-7 suspension problems
51 complaints (33% of all complaints for this car). Typical mileage when it fails: 48,000. 1 crash reported.
- owner complaints
- 51
- of this car's complaints
- 33%
- typical mileage
- 48,000
- crashes
- 1
- recalls
- 1
Which part fails
Owners did not name a specific part.
At what mileage
Complaints by mileage at the time of the problem.
0k-25k
25k-50k
50k-75k
75k-100k
100k-125k
125k-150k
150k-175k
175k-200k
200k+
Mazda CX-7 suspension problems in other years
Specific symptoms reported on the 2011 Mazda CX-7 suspension
Phrases found in the owners' own descriptions, so one complaint can mention several symptoms.
Related recalls
Suspension: front: control arm: lower ball joint
- What is wrong
- Mazda North American Operations (Mazda) is recalling certain model year 2007-2012 Mazda CX-7 vehicles manufactured February 14, 2006, to May 9, 2012. In the affected vehicles, water may enter the front suspension ball joint fittings. If the water is contaminated with salt, such as from driving on snowy roads that have been treated, the ball joint may corrode and separate from the lower control arm, resulting in a loss of steering control.
- Risk
- A loss of steering control can increase the risk of a crash.
- Remedy
- Mazda will notify owners, and dealers will replace both front lower control arms, free of charge. As a priority, Mazda will first address all affected 2007-2008 vehicles as well as 2009-2011 vehicles currently registered in Connecticut, Delaware, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia. West Virginia, Wisconsin, and the District of Columbia. The remaining vehicles will be addressed as parts are available. The recall began September 20, 2017. Owners may contact Mazda customer service at 1‑800‑222‑5500. Mazda's number for this recall is 9716H.
Recall number 16V593000 · Recall details
What 2011 Mazda CX-7 owners say
Most recent owner complaints, unedited.
I received a recall notice for ball joints however no parts were available at the time to correct the problem. Waited over a year and the ball joint let go so I was unable to drive my mazda. I took it to the repair shop and had it fixed. 3 months later I received a notice from mazda that the parts were in. I called mazda 3 times asking for a reimbursement as I had to pay out of my own pocket for a recall that they were unable to fix. I have not received any calls back. I would like to be compensated for my out of pocket costs to repair the ball joints.
In march 20, 2018 I have received a safety recall letter from mazda (po box 1091, royal oak, mi 48068); safety recall 9716h, the federal safety agency campaign no. 16v‑593. I called the service department, suburban mazda, 37911 grand river ave., farmington hills mi 48335 (248‑471‑0800) where the service manager informed me about non availability of the required part at that time (04-18-2018). Manager stated once the service department will receive the part they will contact me to perform the repair. As of today (sept. 17, 2018) the mazda, suburban imports of farmington hills, service department did not notify me about availability of the part and the scheduling of the repair.
There was a recall on my vehicle in oct 2016 , I had already lost control of my vehicle and had an accident in sept 2016 and had to pay insurance fees storage fees and lost wages due to accident. Mazda sent me a letter as of march 2018 saying that thet now have the parts to fix it after 6 months..I was driving down the street and lost control of steering and crashed into a parked car. I would like to find out how I can be compensated because I lost control of the vehicle because of defect
Tl* the contact owns a 2011 mazda cx-7. The contact received notification of the federal safety agency campaign number: 16v593000 (suspension); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Modern mazda dodge ram (68 waterbury rd, thomaston, ct) was contacted and confirmed that the parts were not available for the recall remedy. The dealer stated that they would not expedite the parts because they felt it was not a safety issue. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. Vin tool confirms parts not available.
Aug 10,2016 manufacturer recall number9716h the federal safety agency recall number16v-593 recall statusrecall incomplete, remedy not yet available. I received recall notice 2 years ago, but nothing since!
Severe clunking noise from front driver wheel when driving on most roads. Noise is believed to be related to the failing ball joint. Manufacturer has an open recall 9716h / the federal safety agency recall number 16v‑593. Despite the recall notice being issues on august 10, 2016 (18 months ago), the status is "recall incomplete, remedy not yet available" according to the dealer. The vehicle is not safe to drive and mazda has no timeframe for a fix.
Tl* the contact owns a 2011 mazda cx-7. The contact received notification of the federal safety agency campaign number: 16v593000 (suspension); however, the parts to do the repair were not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer (morrie's inver grove mazda, 10 mendota rd e, inver grove heights, mn 55077, (651) 691-4873) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Takata recall the federal safety agency #17v‑429; also recall the federal safety agency #16v‑593 (manufacturer recall #9716h) front suspension/steering recall. Attempted to obtain replacements at mazda in texas, was always told "parts unavailable". Recently attempted to obtain replacements in oregon, was also told "parts on order/unavailable." have not had any accidents related to these recalls, just difficulty obtaining replacement parts from several mazda service centers.
Recall repairs not available .
Questions about the 2011 Mazda CX-7 suspension
Does the 2011 Mazda CX-7 have suspension problems?
Owners have filed 51 complaints about the suspension of the 2011 Mazda CX-7, 33% of all its complaints, more than any other problem.
At what mileage do 2011 Mazda CX-7 suspension problems start?
The typical (median) mileage in owner complaints is 48,000 miles.
Was there a recall on the 2011 Mazda CX-7 suspension?
Yes, 1 recall: 16V593000. Check your VIN to see if your car still needs the free repair.
What year does the Mazda CX-7 have bad suspension?
The Mazda CX-7 model years with the most suspension complaints are 2007 (59 complaints), 2010 (52 complaints) and 2011 (51 complaints).
Other 2011 Mazda CX-7 problems
Airbags 42Lights 38Steering 16Transmission 8Electrical 7Engine 6Visibility 6Brakes 5Acceleration 3Body 3Fuel system 3Wheels 3Locks 2Driver assistance 1Seats 1Tires 1
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