2011 Mazda CX-9: fire, smoke or burning smell

Filed Nov 21, 2019 · Transmission · 130,000 miles · WI

The transfer case in our 2011 mazda cx-9 failed at 130,000 miles. I understand that mazda know about a defect as to the proximity of the transfer case to the exhaust. The heated transfer case lubricant become sludge-like and causes the case to fail also affecting the transmission splines. The heated lubricant escaped and drips on the exhaust and fills the vehicle with a toxic smelling gas and apparently can light on fire. The transfer case failed while driving making getting out of traffic difficult. Mazda issued a bulletin in 2014 extending the warranty to 7 years or 90,000 miles but didn't inform any of the customers of this problem. There is no service schedule for the transfer case as recommended by mazda. Or any way I understand to change the lubricant in the transfer case. Without informing us of the issue or having recommended any preventative maintenance maza caused a very dangerous situation for my family. I have contacted mazda USA and they have been unhelpful.

Filed Jun 12, 2019 · Engine · CA

I bought the car under warranty up to 90,000 miles, when I bought truck 2015 and took in we told dealer that the was car leaking black substance they said they did not see anything . We took it for a recall and told the dealer same thing this time off and on it would smell like burn rubber by this time warranty was not covered. The issue was not diagnosed until we took it to for an oil change and routine inspection at 108 something miles the smell of burnt rubber is more persistent the mechanic told us there is a leak it looks like transmission oil and it is dripping to axle.we took in truck to first mechanic to get a quote he could only get part at the dealer they said that the whole power transfer case would need to be change not just the seals. Took it in for second opinion that mechanic said that those particular models and year have been taken in for same issue and end up having to change power transfer case because it was poorly manufactured that the exhaust is to close it melts rubbers and leaks transmission oil therefore changing seals will not correct the problem the whole thing needs to be change. I have 3 small children and smell of rubber is concerning it upsetting that there is multiple cars from year 2011 to 2017 with these issue's and there has not been a recall does a car need to catch on fire with kids in it. This is a manufacturing issue and should be investigated.

Filed Jan 16, 2017 · Transmission · 90,400 miles · NC

I was driving my 2011 mazda cx-9 and the car was smelling like it was burning and then it sounded like a pile of rocks being tossed around I pulled over to the side of the road and something exploded the car came to an abrupt stop and smoke came from underneath the hood. I had it towed to a repair shop and was told the transfer case went out and messed up the transmission. After doing research on the internet I found out this is a common problem that mazda has known about for some time and has failed to notify the customer. This problem has apparently caused vehicles to catch fire while driving. After contacting mazda they say they extended the warranty to 90,000 miles because of this problem but hasn't notified the owners of the vehicle. Mazda says it hasn't been recalled because it isn't a safety issue (which I disagree with, it could cause great harm or death) and it hasn't been reported enough. Mazda said they would replace the transfer case but not the labor or transmission. I believe this should be recalled since apparently it's happening in all cx-9 vehicles between certain years. It's a defective part, nothing I did and I am left to pay to fix a problem that mazda knows is their fault. My car has between 90,400 and 90,500 miles and I shouldn't be having this kind of major problem with a vehicle under 100,000 miles. If I would have been driving down an interstate at 70mph I have to wonder if I would have had an accident with injury or if my car would have caught fire what would have happened. I believe this is a major safety issue and needs to be investigated.

Filed Jun 7, 2015 · Brakes · 50,120 miles · MA

I have been having issues with the brakes mostly when raining or snow. At times when I go to hit the brakes they get stuck or make a grinding noise and don't want to stop. This has happened numerous times and almost caused me to hit another car on multiple occasions. I will take it in soon to have it checked now that I see that I am not the only person with this issue. Starting in jan 2015 I notice a burning smell coming from under the hood of the car. I had an oil change and checked for an oil leak to find nothing wrong with the vehicle. After running the car for at least 20 minutes the smell continues.

Filed Feb 4, 2015 · Electrical, Engine · 65,000 miles · CO · fire

Tl* the contact owns a 2011 mazda cx-9. While driving 45 MPH at night, the contact noticed a flickering light coming from the front end of the vehicle. The contact merged to the side of the road. After inspecting the vehicle, the contact noticed that flames engulfed the engine. The fire department extinguished the fire. A police report was filed. Neither the contact nor the passenger sustained any injuries. The cause of the fire was not determined. The vehicle was not repaired. The failure mileage was 65,000.

Filed Nov 17, 2014 · Electrical, Engine · 30,345 miles · OH · fire

While driving on interstate 77, north bound, at 55mph, other motorists informed me that my car was on fire underneath. There were no dashboard warning lights or signals that came on it light up as a warning sign. I pulled over to the side of the road, the fire department and sheriff's office put out the fire and the car was towed. The car is quite new and with very low mileage. Well maintained car. No recent work other than regular oil change. Mazda denies any problems with this car.

Filed Jun 26, 2013 · Transmission · NJ · fire

2011 mazda cx-9. Consumer writes in regards to vehicle fire caused by transmission/transfer case failure. *smd the consumer stated the bottom of the vehicle caught on fire, it was put out before any excessive damage was done. The consumer stated prior to the fire, the vehicle started vibrating and when she attempted to drive, it would not move.