Driving on rte 3 n in braintree. Car was decelerating while I had my foot on gas. Lost steering and barely made it to brake down lane. This car has 72k miles on it. Needs new engine.
2012 Mazda CX-9: loss of power steering
5 of the 221 complaints about the 2012 Mazda CX-9 describe loss of power steering.
- owner complaints
- 5
- of this car's complaints
- 2%
- recalls
- 0
Loss of power steering by model year
- 20231
- 20191
- 20171
- 20161
- 20131
- 20125
- 20112
- 20102
What owners say
We have noticed the difficulty in depressing the brake pad along with the hissing noise over the past 1 month and it has progressively became stronger. Initially you brush it off thinking you are imagining it. Today on a hill there was an accident so traffic was barely moving, I started to leave more and more distance with the vehicle in front of me as it was becoming increasingly difficult to depress the brakes. Finally I hear a strange noise and then complete quiet and my teenage daughter notices too and as I release the brake to move I realize the car engine had died (the engine has never given any indication of issues before) but the engine dash lights weren't on indicating there was not power which of course means no power steering either, a quick shift to n and restart and all is fine the rest of the way home. The hissing noise and difficult depression continued however while on the hill when I did press hard enough for the brakes to respond they did so as though bypassing the anti-lock system as they would jolt into the stop. Very concerning as the distance to stop has increased, what if a person walked in front of me much less if I'm on the freeway and come upon a sudden need to stop. But here it is a saturday evening and how and when can I deal with an obvious safety issue that clearly is repeated. I wonder how many out there have not taken the time to report, have spent much on repairs or simply traded in their vehicle to come in to the hands of some other unsuspecting consumer. Action truly is needed before someone's lives are changed forever.
I received a letter in september 2015 regarding a recall that involved the front suspension and the dangers that could be involved, but there were no parts available at this time to fix the problem. I still haven't received notification of parts being available 6 months later. No damage has been done my vehicle as of yet however another snowy winter in illinois has passed and the danger of "saltwater intruding into the ball joint, causing corrosion, which can result in generating looseness of the ball joint in the fitting". The result of this corrosion, according to the recall letter, can cause the ball joint and lower arm to separate causing loss of steering control and increased crash risk. I think 6 months is ample time to produce parts needed to fix these vehicles and to save lives and it is incredibly irresponsible of mazda to not expedite this fix.
While driving on interstate 90 west in massachusetts, 5 miles from route 84, our awd cx-9 started making a very loud whining noise. Within 10 seconds, the car started bucking, making a grinding noise and the steering became difficult. I was able to maneuver to the left side of the road; I could not make it to the breakdown lane because of the car's condition. Once the car stopped, we smelled burning fluid and some smoke came out of the vents inside the car. The car was unable to drive on its own, the wheels seemed locked and the grinding noise was extremely loud when in drive or neutral. I had to call 911. The mass state highway patrol arrived and had to push us over to the breakdown lane while the car was in neutral. The the mass state police halted all traffic on the highway for this to occur. We sat in the breakdown lane for an hour waiting for a tow truck. This entire situation was very dangerous. I had a toddler in the car with us. The highway was only moving around 35-40 miles an hour and slowing at the time of the incident. The mass state highway patrol and tow truck driver stated that the car may have spun out or flipped if the highway was moving at speed due to such a catastrophic steering failure. The cx-9 had started making a occasional quiet whining sound in the days prior to the failure, on our drive from virginia to mass . There was no other warning, no warning lights on the dash at all. The car was towed to the closest mazda dealership and was diagnosed with an internal failure in the transfer case. The repair was covered under our power train warranty, as the car only had 28,764 miles at the time of the incident and is 3 years old.the mazda dealer said there have been numerous transfer case failures in awd cx-9s. I want to see this part recalled because this failure created a very dangerous situation for my family.
Incident -1 traveling about 45 MPH decelerating to make a right turn, the car stalls out leaving me with no control of steering and little ability to brake. Incident 2- making right turn (decelerating) car stalls out leaving me with no steering and little braking control. Incident 3- pulled up into driveway on slope. Put the car in reverse to back out, car stalled out leaving me with very little ability to brake.
Service bulletins that may apply
- Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems
- Some customers may complain that the steering wheel is off center more than 3° even when driving straight...
- If a vehicle has body vibration or steering wheel shimmy while driving and the root
- Some customers may complain that the steering wheel is off center more than 3° even when driving straight...
- Some customers may complain that the steering wheel is off center more than 3" even when driving straight...
- Summary to be provided on a future date.
- Some customers may complain that the steering wheel is off center more than 3° even when driving straight...
Related recalls
No recalls on record for this model year.
Questions about the 2012 Mazda CX-9 power steering loss
Is loss of power steering a common problem on the 2012 Mazda CX-9?
5 of 221 owner complaints about the 2012 Mazda CX-9 (2%) mention loss of power steering. The model year with the most reports is 2012.
Is there a recall or service bulletin for this on the 2012 Mazda CX-9?
There are 0 recalls and 12 service bulletins for the same area of the car. Check them below with your VIN.
Other symptoms on the 2012 Mazda CX-9
Stalling 21Brake failure 18Spongy pedal 14Grinding brakes 13Engine failure 7Jerking 7Ball joint 5Check engine light 5Sudden acceleration 5
VIN decoder
See the problems and recalls for an exact car
Buying a used 2012 Mazda CX-9?
Check the exact car before you pay: accidents, salvage or flood titles, odometer readings and previous owners.
Check its history