Tl* the contact owns a 2010 mazda mazda3. The contact received notification of the federal safety agency campaign number: 17v082000 (seats) however, the parts to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. A dealer was not made aware of the issue. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
2010 Mazda MAZDA3 seats complaints
Page 2 of 5: complaints 11 to 40 of 106, newest first, as owners wrote them.
The brace that connects the bottom of the set to the mechanism that pivots as the height of the seat is adjusted had a weld that failed / cracked. This seems very similar to the 17v082000 the federal safety agency campaign that effected the same model year car, except this is a power seat instead of a manual seat. The part that failed is in the same location of the seat frame and appears to serve the same purpose that was recalled under 17v082000. The result is the same, the seat is becoming detached from the frame and inclines making it difficult to maintain a safe driving position.
2010 mazda 3. Consumer writes in regards to paying for recall related repairs. Consumer is seeking reimbursement for repairs. *ld
I've scheduled the recall repairs three times ,with three different mazda dealerships, since june 2018, when my hatchback smashed against my head (pictures attached). Each time a day or two before the scheduled recall repairs each dealership had called and canceled the recall repairs with no availability on a reschedule date available. This is completely unacceptable. I attempted to reschedule the recall repairs today august 21,2019 , there is no dates available at any mazda dealerships within 100 miles of my location for more than one year from now. So in my opinion this is mazda completely failing to complete a timely repair on mazda recalls. *tt
My 2010 mazda 3 has a broken driver's seat adjustment. A recall was issued for this in 2017, but the mazda shop claims my car is not covered and did not repair the car.
My mazda 3 2010 has about 3 recalls. I have been contacting the local dealership to do the recalls since last year, but due to my schedule, I cannot make it during the weekdays. Now this month, when I looked at the recall letters, I found out I should do the recalls very soon, but I had hard time to get day off during the weekdays, so I was asking the dealership to schedule me for weekends. But they refused. I know this is a free service, but how can they only give us schedule for weekdays and refuse to do the work for weekends. This is about safety. I don't drive this car often, but I still want this to be done. I think it is wrong that the dealership refuse recalls service. I don't think they will refuse the service that pay them money. Very bad experience! I think the government should monitor this. Because they refusing the weekends service, a lot people may hold off their recalls just like me, which may cause problem for the road safety. The name of the dealership is: martin mazda address: 289 e cleveland ave, newark, de 19711 phone:(302) 738-5200
The seat is not secure to the frame or something, rocks like a rocking chair
Power driver seat frame cracked. The plastic push pin screw holding seat frame to frame snapped off. The seat is ready to break off from chassis mount. This is a common problem with all mazda's sub-standard seat frame mounts. Recall issued for manual seat frame, but not for the powered seat frame.
Seat tracks broken - mazda USA customer experience rep said that the driver seat assembly (track, bolts, etc...) in my 2010 mazda3 are expected to wear and damage for a second time within the 68k miles I have driven this car since I bought it brand new back in aug. Of '09. The track was replaced after 34k miles. Now 34k miles later, the track is broken again and I have a quote to have it replaced. Mazda is stating this type of wear and damage is expected to happen to this part of the car and is normal. Recent mazda service location visited disagrees. They agree with me that this is a safety hazard, not a normal wear issue. Mazda USA does not agree this is safety related and will not help to remedy.
Mazda recall I keep receiving recall notices from brookdale mazda about the seat height adjustment lifter link. I have received at least 4-6 of them in the mail. When I call or use a chat line I am told that the service dept. Will call me back. Yea, right. I haven't received a call, e-mail or mailer (other than the ones telling me that there is a recall) where do I turn to now? Mazda doesn't seem to care!
The seat adjuster on my 2010 sgt mazda3 broke one day as I was getting in, and now the seat moves every time I brake or accelerate. I took this to the dealer and the technician confirmed that it is the exact same issue as the federal safety agency campaign number: 17v082000. However, because my specific VIN isn't captured, they wanted $1000 (after discount from corporate customer service) to fix it. I feel that given the dealer technician confirmed it is the exact same issue, the recall should be expanded to include my VIN and those similar.
Tl* the contact owns a 2010 mazda 3. The contact stated that a portion of the power seat separated from the tracks. Cochran mazda of north hills (10855 perry hwy, wexford, pa 15090) stated that there was no recall. The manufacturer was made aware of the failure and stated that the power seat was not included in a recall. The failure mileage was approximately 127,300.
Driver's seat lifter adjustments broken (recall notice has been sent but when I went to dealer in mid-february 2017 was told they didn't have the part, and would call me back when it arrived). As of today, 10/26/17, I have not been called to tell me the part is in.
Tl* the contact owns a 2010 mazda m3. The contact received notification of the federal safety agency campaign number: 17v082000 (seats); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer (munday mazda, 555 fm 1960 w, houston, tx 77090) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was not contacted. The contact had not experienced a failure. Parts distribution disconnect.
My driver's seat rocks back and forth as if a link or screw is missing. I took it to keffer mazda in huntersville, nc for them to look at it along with my sticky dash board over two months ago. They replaced my dash but stated they didn't have the part for my seat. I was told they would get in touch with me about the seat. I have called three times since and they appear to be ignoring me. This rocking has been going on for about four months of less. Something just popped one day and the rocking happened.
Tl* the contact owns a 2010 mazda 3. The contact received notification of the federal safety agency campaign number: 17v082000 (seats). The part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The local dealer (antelope valley mazda, 1015 suto mall drive, lancaster, ca 93534) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. Vin tool confirms parts not available.
Tl* the contact owns a 2010 mazda 3. While driving various speeds, a rattling noise was present coming from the front passenger seat. The cause of the failure was not diagnosed or repaired. A local unknown dealer was notified. The manufacturer was not notified. The failure mileage was 89,000.
Takata recall, I hear some noises from the seat.
Tl* the contact owns a 2010 mazda 3. The contact stated that the driver's seat detached from the frame. The vehicle was taken to a local dealer (paretti mazda located at 4000 veterans memorial blvd metairie, la 70002) who stated that the parts were on backorder. The manufacturer was not notified of the failure. The failure mileage was 50,000.
Tl* the contact owns a 2010 mazda 3. The contact received notification of the federal safety agency campaign number: 17v082000 (seats); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer was contacted at 951‑643‑5151 and confirmed that the parts were not available for the recall remedy. The manufacturer could not confirm when the parts were to become available. The contact had not experienced a failure. Vin tool confirms parts not available.
I took my 2010 mazda3 in for recall of seat link adjusters and to service my melting dashboard that causes an unsafe glare on the windshield while driving in sunny conditions. The dealership verified the recall and service in may 2017 and was informed that parts will need to be ordered. Was told that I would receive a call back in a week or two. After several repeated attempts at calling and emailing the dealership, I cannot reach the service department to check on the status of ordered parts. The time frame for the repair from the unsafe conditions of the driver's seat that moves while I shift, and the horrendous glare from the melting dashboard, is to slow for resolution. It has been 3 months since having my car inspected at rosenthal mazda/gaithersburg mazda at 625 north frederick avenue in gaithersburg, md 20879. I have not received any response of communications informing me of the status of getting my car repaired or my rights as a consumer.
Recall part for seat lifter link has failed. The driver seat slants in the forward left direction and rocks/shifts excessively during shifting. Over 75 days have passed since my vehicle recall part was inspected by the dealership. They have stated the part is on back order. After approximately 60 days, I contacted the corporate warranty department for mazda. They say that there is no way to expedite the process of replacing the failed part.
Tl* the contact owns a 2010 mazda 3. The contact received notification of the federal safety agency campaign number: 17v082000 (seats); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer (fairway mazda of savannah (located at 10101 abercorn st, savannah, ga 31406; (855) 227-8634) was contacted, but there was no answer. The manufacturer was contacted at 949‑727‑1990 and placed the contact on hold for 20 minutes. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Tl* the contact owns a 2010 mazda 3. The contact received notification of the federal safety agency campaign number: 17v082000 (seats); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer was contacted (browning mazda in cerritos, ca) and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. Parts distribution disconnect. ...updated 10/23/17 *bf updated 10/24/2017
Tl* the contact owns a 2010 mazda mazda3. The contact stated that the federal safety agency campaign number: 17v082000 (seats) exceeded a reasonable amount of time for the repair. The contact stated she received the recall notification over 2 months ago. The dealer ( five star mazda 3068 riverside dr, macon ga, 31210) stated that the parts were unavailable for repair to call back in a few months, when the contact called back in july she was informed parts were still unavailable. The manufacturer was not contacted or made aware of the failure. The contact had not experienced a failure. Parts distribution disconnect.
Tl* the contact owns a 2010 mazda 3. While driving unknown speeds, the seat detached from the brackets. The contact received notification of the federal safety agency campaign number: 17v082000 (seats). The contact called a local dealer (diamond mazda located at 10968 airline highway baton rouge, la 70816 225‑295‑3900) and was informed that they were no longer in business after several attempted phone calls. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.
Tl* the contact owns a 2010 mazda 3. The contact stated that the driver's seat failed. The vehicle was undergoing routine maintenance at napleton subaru mazda inc (1555 east rand road arlington heights, illinois 60004, phone: 847‑255‑5700). The driver's seat was inspected due to feeling loose while driving. It was discovered that the driver's seat linkage failed. The contact was informed that the driver's seat was a power seat and not manual; therefore, the VIN was not included in the federal safety agency campaign number: 17v082000 (seats). The recall only included the manual seats. The manufacturer was notified of the failure. The vehicle was repaired. The failure mileage was 34,355. Updated 07/18/17*lj
Tl* the contact owns a 2010 mazda 3. The contact received notification of the federal safety agency campaign number: 17v082000 (seats); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue and stated that they were not aware when parts would be available. The contact had not experienced a failure. Parts distribution disconnect.
Tl* the contact owns a 2010 mazda 3. The contact received notification of the federal safety agency campaign number: 17v082000 (seats); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available. Updated 07/13/17*lj the consumer stated as of june 19, 2017 the vehicle stil had not been repaired. Updated 08/15/2017
Tl* the contact owns a 2010 mazda 3. Whenever the brake or accelerator pedals were depressed, the driver seat moved out of position and slid backwards into the rear driver side seat. The contact later received notification of the federal safety agency campaign numbers: 17v082000 (seats) and 16v644000 (structure). The manufacturer advised the contact to call a dealer. The dealer scheduled an appointment and the manufacturer's notice indicated that a loaner vehicle would be provided; however, it was not available to the contact. The manufacturer was called again along with two additional dealers who were unable to provide reasonable accommodations. The contact was uncertain as to when the vehicle would be repaired. The failure mileage was not available. Parts distribution disconnect. Vin tool confirms parts not available.
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