The contact owns a 2018 Mazda Mazda3. The contact received notification of the federal safety agency Campaign Number: 23V487000 (Back Over Prevention) however, the part to do the recall repair was not yet available. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had experienced the failure causing the display screen to intermittently malfunction and no image was displayed. The cause of the failure was not yet determined. The manufacturer and local dealer were made aware of the failure. The failure mileage was 32,000. VIN tool confirms parts not available.
2018 Mazda MAZDA3 driver assistance complaints
Page 2 of 2: complaints 11 to 21 of 21, newest first, as owners wrote them.
The collision warning light and lane assistance light come on frequently. It used to just be when the weather was under 40 degrees and the car was cold. However, it now happens all the time. It seems to go on and off for no reason. Additionally, the infotainment system keeps switching radio stations or ghosting without anyone touching it. It also drops Bluetooth connectivity constantly.
The contact owns a 2018 Mazda Mazda3. The contact received notification of the federal safety agency Campaign Number: 23V487000 (Back Over Prevention) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while her son was driving at an undisclosed speed, the back over prevention camera was flickering and distorted. The vehicle was taken to the dealer on two occasions. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 80,000. VIN tool confirms parts not available.
The contact owns a 2018 Mazda Mazda3. The contact received notification of the federal safety agency Campaign Number: 23V487000 (Back Over Prevention). The local dealer was made aware of the issue and an appointment was scheduled to have the vehicle serviced. The contact arrived for the appointment but was informed a few hours later that parts for the recall repair were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2018 Mazda Mazda3. The contact received notification of the federal safety agency Campaign Number: 23V487000 (Back Over Prevention) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated while driving 40 MPH, the parking brake light illuminated, and the vehicle decelerated and was losing motive power. The contact pressed the parking brake button off and on and the warning light stopped, and the contact was able to drive normally. Additionally, the contact stated that in other instances the forward sensing camera and the lane departure systems were also independently engaging. The contact stated that it was difficult to maintain the lane she was driving in. The contact stated that several unknown warning lights were illuminated. The contact stated that the failure occurred at various speeds. The contact drove the vehicle to a dealer who diagnosed the vehicle and flashed the Powertrain Control Module (PCM). The vehicle was repaired. The contact stated that the failures reoccurred and the battery short-circuited. The contact had taken the vehicle to a non-manufacturer dealer who used a handheld scanner and retrieved the following codes: C1001 Type 97, U3003, and B13D3. The vehicle was not repaired. The failure mileage was 31,321. VIN tool confirms parts not available.
I took my vehicle into RBMC dealership due to the vehicle was experiencing electrical issues and had an open recall / still does. The dealership said I can’t have a dash cam plugged in to a charging port. FCM / LDW / E-Break staying on / throwing error codes = C1001 FSC failure type 97 & U3003 EPB control module power supply failure type 16. They gave me back the car the battery failed the next day and when I called them they banned the VIN of this car to ever return to them. ( the battery was under factory warranty) the issue has only gotten worse and removed my dash cam as they demanded and now I can’t get the car fixed and the issue has gotten worse then taking the car to this dealership less then 30 days ago. They also did not perform the recall when the car was there. The car now has the fallowing codes B13D3 / C1001 / U3003 & possibly more codes because the whole dash is flashing auto light / fcm/ LDW and Break. My [XXX] grandma can’t even take the car in to get fixed the refuse to touch it after it had issues when they gave it back to us and it’s under a extended warranty and was a CPO and has a extended warranty through Mazda. Car only has 31k miles on it and is dangerous for her to drive and myself. Issue has been on going for over a month. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The contact owns a 2018 Mazda Mazda3. The contact received notification of the federal safety agency Campaign Number: 23V487000 (Back Over Prevention) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was not contacted due to the local dealer going out of business. The manufacturer was made aware of the issue and informed the contact that a second notice would be mailed when the part to do the recall repair was available. The contact had not experienced a failure. VIN tool confirms parts not available.
About a year ago, I noticed multiple warning lights on my car on, including the traction control, ABS, emergency brake, tire pressure indicator, etc. I took my car to the dealership where they diagnosed the problem as related to a faulty speed sensor. I have been reading consumer info on Mazda forums and it appears numerous people are impacted by this, which leads me to wonder if it may warrant assessment for a potential recall. My vehicle had under 35k miles on it when the issue first presented.
The contact owns a 2018 Mazda Mazda3. The contact received notification of the federal safety agency Campaign Number: 23V487000 (Back Over Prevention) however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that the camera image was distorted and occasionally would not display an image. The failure mileage was 40,000. VIN tool confirms parts not available.
The contact owns a 2018 Mazda Mazda3. The contact stated while driving 20 MPH, the Automatic Emergency Braking (AEB) warning light illuminated. The contact then slammed on the brakes and pulled to the side of the road. The contact stated that the failure had been reoccurring. The contact stated that when the failure occurred, she would shift into reverse(R) and shift back into drive(D) and wait for the AEB system to disengage. The contact stated that the failure had been reoccurring several times within a 10-minute drive. The contact stated that the vehicle had become undrivable. The contact's father, an independent mechanic, diagnosed that the AEB system software and wiring were faulty. The dealer and the manufacturer were notified of the failure and informed the contact that they could not assist as the year of the vehicle was not included in an unknown recall. The vehicle was not repaired. The failure mileage was approximately 80,000.
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