I own a 2009 mazda 6 witch is my only vehicle I had tooken it to a mechanic shop due to noise comming from the front and rear of the car under farther investigation I was notified by the mechanic that the entire front and rear subframes were badly rotted and rusty i than took the car to a mazda dealer for further inspection we’re I was notified that they would replace the front sub frame under recall but I would still have to pay out of pocket for all the other suspension components long story short I was given an estimate of thousands n thousands of dollars that I could not afford and was told the car is unsafe to drive mainly due to the rear subframe and components bein severely rusted I would just like to know why there hasent been a recall for the rear subframe on this vehicle when there has been hundreds of other complaints about the same thing I’m goin through about the same year make and model vehicle so now I am out of a vehicle due to it bein unsafe to drive that could cost me my job
2009 Mazda MAZDA6 body complaints
Page 2 of 5: complaints 11 to 40 of 123, newest first, as owners wrote them.
The contact owns a 2009 Mazda Mazda6. The contact stated that while driving the vehicle at an undisclosed speed, there was an abnormal squealing sound coming from the front of the vehicle while turning, also while depressing the brake pedal. The vehicle was taken to an independent mechanic who discovered corrosion and a hole on the front passenger’s side suspension cross member. The vehicle was then towed to the local dealer who confirmed the diagnosis and informed the contact that the vehicle was previously repaired under the federal safety agency Campaign Number: 18V631000 (Suspension, Structure). The contact indicated that the vehicle had experienced the failure listed in the recall. The failure mileage was 85,600.
There was a recall for the front K-frame (Sub-frame) due to excessive corrosion. However the rear also has the same issue and loses structural integrity because of it. The rear control arms can snap through the frame where they are mounted, resulting in an increased likelihood of losing control.
My dashboard (crash pad) on my passenger side over my airbag is melting and cracking causing me to be concerned about safety in the event of an accident. Mazda claims that recall ended in march of 2019 but I was never notified by mazda of this recall therefore I feel it should be extended for my safety. The crash pad becomes sticky, melts and cracks the dashboard. My vehicle is still in operation and therefore my saftey is still important
The dashboard has melted. The car is usually parked outside. It started melting in 2017, but it has gotten worse. When the sun is bright, the reflection will cause driving concerns.
Tl* the contact owns a 2009 mazda mazda6. The contact stated while the vehicle was being serviced by an independent mechanic, he was informed that the subframe was corroded. The contact called south burlington mazda (1795 shelburne rd, south burlington, vt 05403, 802- 660-6900) and made the dealer aware of the failure. The vehicle was not repaired. Upon investigation, the contact associated the failure with the federal safety agency campaign number: 18v631000 (suspension, structure) however, the VIN was not included. The manufacturer had been informed of the failure. The failure mileage was approximately 77,000.
I recently noticed that my dashboard has become cracked and very sticky . I do not know how this happened when I contacted mazda to get it fixed I was told they can not replace that part . I don't know what to do I feel stuck I paid a lot of money for this car
I recently noticed out of no where the dashboard on my car cracked for no reason it is right by the front passenger airbag. It is also extremely sticky . I don't feel safe driving it in this condition
Door latch sticks when opening, causing door to possibly stay open unbeknownst to driver and cause door to open while driving and possibly eject non secured persons or objects in car. Found out during operation when the door next to my toddler swung opened in a turn.
This vehicle had the front sub-frame replaced based on the federal safety agency complaint 11100333 and the subsequent recall from mazda with the federal safety agency id 18v‑631. It is now two years later and the rear sub-frame was so rotted that it was falling apart. My vehicle would not pass the state safety inspection without it being fixed. It was repaired by a non-dealer mechanic in feb 2020. The mechanic tried for several months to get a new rear sub-frame but could not because it is on manufacturer back-order. Since this is my only vehicle and I needed it to be fixed asap, a used sub-frame had to be installed. Because the new part was unavailable this makes me think that this is a widespread problem and the manufacturer can't keep up with the demand. I was told by a mazda dealer that the rear sub-frame is not covered under the same recall as the front. Both items were manufactured at the same time using the same inferior steel so I think this should also be covered. I definitely feel that another mazda recall should be issued for the rear sub-frame.*dt
Tl* the contact owns a 2009 mazda 6. The contact stated that the dashboard was melting, shiny, and sticky to the touch. The reflection from the sunshine and approaching headlights from oncoming traffic at night affected the contact's vision to safely operate the vehicle. Hennessy mazda (7261 jonesboro rd, building 2, morrow, ga 30260, (844) 237-2079) stated that the extended warranty was expired by six months and nothing could be done to assist with the repair costs. The manufacturer was contacted and advised the contact to call the federal safety agency. The failure mileage was 125,000.
Tl* the contact's daughter owns a 2009 mazda 6. While the vehicle was undergoing a routine oil change, the technician at whaling city ford lincoln mazda (475 broad st, new london, ct 06320, (860) 333-1841) noticed that the rear subframe had severe corrosion and needed to be replaced. The dealer deemed the vehicle unsafe to drive. The front end subframe was replaced; however, the rear subframe was not. The contact referenced the federal safety agency campaign number: 18v631000 (suspension, structure). The manufacturer was made aware of the failure and did not assist. The failure mileage was approximately 150,000. *ln
While pulling down my street after backing out of my driveway, I heard a noise from the rear of the car that was not normal. It was more evident going over bumps. My car was due for an oil change anyway so I went to my local repair shop and asked them to investigate. The rear cross member is completely rusted through causing a nearly catastrophic failure of the right rear section, including a piece that rusted off and is floating within the spring. Mazda did issue a recall for this very issue, but it only covers the front cross member, which is absurd. I called mazda to confirm that the recall doesn't apply to the rear, and jose, the representative I spoke to by phone acknowledged that it does not. I am in a rust belt state, and if salt can affect the front cross member, obviously it can affect the rear in the same negative fashion. Just because the rear doesn't turn the car, doesn't mean it poses less of a danger as evidenced by my vehicle.
Tl* the contact owns a 2009 mazda 6. The contact received a recall notice back in march of 2019 for the federal safety agency campaign number: 18v631000 (suspension, structure). The contact called garden city mazda at 516‑874‑0385 and informed them that the parts to remedy the recall were unavailable. The contact was informed that when the parts arrived, the dealer would email her to have the vehicle serviced. The contact had yet to receive a notification to have the recall remedied. Also, while driving 40 MPH, the vehicle began to jerk while depressing the accelerator pedal as well as when shifting gears. The contact stated the check engine warning indicator would illuminate intermittently both prior and after she experienced the failure. The contact took the vehicle to a local mechanic, but it was not diagnosed. The mechanic suspected that there had been an oil leak that affected the transmission. The manufacturer had not been notified of the failures. The vehicle was not repaired. The failure mileage was 94,000.
Tl* the contact owns a 2009 mazda 6. The contact stated that the dashboard on the passenger side was melted and created a visibility hazard. While driving during the day time, the sun reflected onto the dashboard. The cause of the failure was not determined. The manufacturer and dean patterson mazda (101 pleasant valley blvd, altoona, pa) were notified of the failure. The VIN was not available. The failure mileage was 102,000.
Tl* the contact owns a 2009 mazda 6. While driving 10 MPH, the contact heard an abnormal noise coming from the front of the vehicle. The contact parked the vehicle in the middle of the street because it was unable to be driven. The vehicle was towed to an independent mechanic. The contact spoke with woodhouse place mazda (located at 8606 s 145th st, omaha, ne 68138, (402) 397-8300) and was informed that the failure was due to the federal safety agency campaign number: 18v631000 (suspension, structure). The vehicle was not diagnosed or repaired. The manufacturer was notified. The failure mileage was 144,000. *tr action number xxxxxxx photos attached 'parts of this document have been redacted to protect personally identifiable information pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).'
Shiny, melting dashboards blinding drivers, I receive a notification to change dashboards by the mazda, I take the vehicle to the consignee they notify me that because it is in the reconstructed category, the change will not be carried. I live in the south of florida where temperatures are high throughout the year, apart from the dangerous glare the gases generated by the right of the plastic are affecting my health.
While driving car, felt clunk and car kept pulling to right and hard to control steering. When turn wheel, loud clunking felt and hard to control car. Car was on highway just before exiting to city street.took to independent mechanic who said subframe completely rusted and affected steering and wheels would not let anyone drive car and said car is undriveable. Car towed to mazda dealer where it sits today. I was driving my 3 brothers in the car when this occurred. Luckily there was no accident.
Tl* the contact owns a 2009 mazda 6. The contact stated that while operating the vehicle the steering wheel was turned approximately one quarter to the left in order to drive the vehicle in a straight line. Also while driving at various speeds the vehicle would pull to the right. The vehicle was taken to an independent mechanic who diagnosed that the passenger side tie rod and suspension cradle was damaged due to rusting and corrosion of the subframe. The vehicle was not yet repaired. The manufacturer and local dealer were notified of the failures. The failure mileage was 120,000. *dt*jb the consumer stated the manufacturer was notified and the vehicle was in their possession in the process of being repaired.
Rust through of engine cradle frame on passenger side of vehicle. Discovered during oil change.
I was driving about 45 MPH on rochester rd in traffic when I had to pull to the right and brake for and ambulance heading my way, I heard something break in the front end and upon trying to resume my position in my lane my car would not steer and in order to keep my wheels straight I had to turn my steering wheel to the car left. I thought I had a tire going down so I pulled over to inspect my tires and found nothing so I got back in my car and made a turn back on the road and I knew right away something was terribly wrong as it felt like I was on a sheet of ice. I pulled over and called for a tow truck. Upon inspection at my repair shop they found my subframe was rusted out.
Had the oil changed yesterday at 93000 miles and was told subframe was extremely rusted. They suggested we only drive in town because it could break with any stress and cause loss of steering.10
Tl* the contact owns a 2009 mazda 6. The contact called on behalf of the driver. While driving 55 MPH, the vehicle shook violently and pulled to the right. In addition, the traction control warning indicator illuminated. The contact was able to coast the vehicle to the side of the road and noticed that the wheel rim was tilted outwards, striking the fender well. Also, the a arm was detached and the frame was corroded. An independent mechanic inspected the vehicle and stated that a new subframe would be needed. The contact called paul miller ford at (888) 776-0844 (located at 975 e new circle rd, lexington, ky 40505), but no assistance was offered. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 170,000. The VIN was not available.
Driving on highway, I had to brake and realized I had to struggle to steer the vehicle properly. I heard a loud clunk when releasing clutch when I had to use it. My steering wheel was out of alignment. When I brought in for service they said the entire frame and underside of the body had rusted out. I do not have pictures yet.
Tl* the contact owns a 2009 mazda 6. The contact stated that there was extensive rust and corrosion built up on the subframe. The vehicle was towed to modern mazda of burlington (2608 alamance rd, burlington, nc 27215, (336) 229-5501) to be diagnosed. The dealer refused to service the vehicle for an unspecified recall campaign. The dealer asked the contact to pick up the vehicle and would not repair it because they were not in a salt belt state. The vehicle was not diagnosed or repaired. Russ darrow mazda of milwaukee (11330 w metro auto mall, milwaukee, wi 53224, 1-(888) 675-2781) indicated that if the vehicle was towed them, they would provide a loaner vehicle and service the recall. The manufacturer was notified of the failure. The VIN and failure mileage were not available.
I braked quickly for a traffic light. The car skidded and veered violently to the right. When I accelerated from the light, I had to hold onto the wheel tightly to keep the car on the road. If I let go of the wheel, the car would immediately swerve to the right. In addition, the front passenger side wheel was squealing. I got it to my mechanic who told me that the subframe has rusted through and broke. I was shocked as the body has no rust. I have always keep the car very clean and maintained. In fact, I had the under body rust proofed when I purchased in 2009. I had to remove the car from the road as it was undrivable. If I had been on the highway doing 55, I would have been involved in fatal accident.
The subframe on my 2009 mazda6 has been noticeably rusting over the years since I purchased the car from a mazda dealer as the original owner. Over the previous year, mid 2016 to mid 2017, my mechanic had become increasingly concerned with the consequences that would come from the subframe rust and suggested we start documenting and referring the problem to mazda. The mechanic's concern was related to the decrease in strength of the subframe and its ability to continue to support the engine weight. His fear was that the engine would drop out of the bottom of the car onto the road after going over a bump on the highway. The mazda6 was brought into a mazda dealer in march and june of 2017 for service related to brake light and takata inflator recall. The problem with the rusted subframe was identified by the service mechanic during the second visit, june 1, 2017, and the service department noted on the service ticket "subframe rotted" and "car is not safe"(attached). The problem was also directed to mazda on their on-line complaint service. The original text to mazda is not available from me as this was an on-line form as this one is. The response from mazda (attached) was that there were no recalls for the subframe rust problem and that the warranty on the vehicle did not cover the subframe rust problem. It is unimaginable to me or anyone that I have presented this issue too, that a car with daily use and typical mileage would have a subframe that is results in a vehicle that is unsafe to operate after only 7-8 years.
Tl* the contact owns a 2009 mazda 6. The contact stated that there was an abnormal noise coming from the vehicle. Upon inspection of the front passenger tire, and front and rear frame, the contact noticed extensive rust and corrosion. The frame also had cracks near the front passenger tire. The vehicle was included in the federal safety agency campaign number: 17v457000 (air bags), but the contact was not notified. The vehicle was not diagnosed or repaired. The dealer was not contacted. The manufacturer was notified of the failure and the contact was to follow-up on the recall information. The approximate failure mileage was 74,151.
I have received multiple estimates (please see attached files) that indicate the beginning of a problem other mazda6 2009 owners have had--the subframe has rusted and needs to be replaced. First time the problem was identified to me was at 65,000; previous owner may have been notified but problem has grown more severe. No incident has occurred as of yet but estimates range from $2,000 to $4,000 to replace; mazda dealership claims part would take 1-3 months to order. I dated the incident as of the first estimate I received. I have been warned that the engine and transmission could drop out of place!!! At only ~60k miles, this car has a lot left in it!
Tl* the contact owns a 2009 mazda mazda6. While driving and depressing the brake pedal, the vehicle veered to the right. The vehicle was taken to an independent mechanic who changed the brake pads, but the failure continued. Upon inspection, it was discovered that the front subframe of the vehicle was rusted and corroded. The manufacturer was notified and the contact was advised to tow the vehicle to the local dealer (morries mazda, 13700 wayzata blvd, minnetonka, mn). The vehicle was towed to the dealer where it was confirmed that the subframe was rusted and corroded. The vehicle was not repaired. The failure mileage was 150,000. **tr consumer stated mazda USA is replacing the subframe for us. Either way this is a huge issue with cars on the road that could cause major accidents. The sub frame was so rusted that you could put your hands through in many different places. Very dangerous. Updated 10/26/18
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