Tl* the contact owns a 2009 mazda 6. While driving highway speeds, the contact lost control of the vehicle. The contact was able to pull over to the side of the road and regained control of the vehicle. The vehicle was driven to the contact's residence where it was noticed that the front subframe assembly was damaged due to severe corrosion. Bass mazda (located at 4900 detroit rd, elyria, oh) was contacted and referred the contact to the manufacturer. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was approximately 115,000.
2009 Mazda MAZDA6 body complaints
Page 4 of 5: complaints 71 to 100 of 123, newest first, as owners wrote them.
Symptoms: alignment of the car was not correct, steering wheel not centered, when breaking tire grip was limited. Rain exaggerated the symptoms, car would slide easy and was difficult to stop(tires are in excellent condition). Right front wheel camber significantly out. Visual inspection of the tire indicated camber was not correct. Investigation into potential wear items was completed searching for the possibilities of worn lower ball joint, shock tower connections and steering related components. All items appeared normal. Further investigation to connections of the lower control arm revealed significant corrosion and separation of welded steel on the engine cradle(also known as front sub frame/front cross member/front k-frame) corrosion weakened the crossmember sufficiently to allow normal everyday driving to bend the crossmember and created the out of alignment and camber issue. Continuing to drive in this state could have resulted in the lower control arm breaking the crossmember completely and likely at a time when significant breaking would be required. With the wheel out of alignment acceleration/breaking and steering are all affected due to the limited traction from misalignment. Wet weather driving control is also significantly impaired.
The front engine cradle/subframe, lower control arms is rusted/corroded to the point that I was advised car would not pass inspection and that if parts failed, engine would fall under car and I could loose all steering/brakes. Per request from mazda car was taken to dealer who confirmed extent of corrosion. This corrosion did not happen in an instant after warranty but started and continued to worsen during warranty period. Only saw this when non-dealer was putting new tires on car and noted extent of corrosion.
Tl* the contact owns a 2009 mazda 6. While the vehicle was at an independent mechanic, it was diagnosed that the engine cradle was defective due to severe corrosion and needed to be replaced. The vehicle was not repaired. The vehicle was taken to the dealer for the repair; however, the parts were unavailable for the repair. The contact was informed by a mazda representative that this was a known failure with that particular model vehicle. The manufacturer was made aware of the issue. The failure mileage was approximately 220,000. The VIN was not provided.
Dashboard is melting; very sticky to the touch even while in the garage.
Horn has activated randomly for years now, the first instance occurring on or about july, 2013. I have brought the car into the dealership many times for this. Each time they said the door latch was faulty and setting it off. I have had 3 door latches replaced with the most recent being done on 5/2015. In august 2016, the horn started activating randomly again. The dealership said that they found "codes" on the 3 door latches that were already replaced! Clearly there is a defect somewhere with the door locks or its electrical components. This poses a severe safety hazard as a child can open the door lock and fall out when the vehicle is moving if the lock is not working.
Subframe rusted stright thru on the right support point. Left support point had no rust at all.. Approx 96000 miles on the car, and this rust was found by my mechanic after replacing the neutral safety switch..the rust is hard to detect because the plastic covers , that cover the subframe.
Rubber around small rear window, not the one that opens, has lost most of the rubber. Noticed this while washing the vehicle. The remaining rubber did not seem dry rotted but it pulls out easily and significant amount is already missing.
Dash board melting and becomes sticky
The dashboard started to melt a few months ago, around may. Now the dashboard is permanently sticky and there is a smell arising. In addition, dashboard creates a glare on the windshield which affects the visibility while driving. If you place something on it, there is a black residue that comes off along with it. The melted dashboard is shiny and sticky.
Tl* the contact owns a 2009 mazda 6. The contact stated that the dashboard was melting. As a result, the sun caused a glare which impaired the contact's vision. There was also a sticky substance present. The vehicle was not diagnosed or repaired. The contact also stated that the vehicle's alarm activated randomly. The failure recurred multiple times. The vehicle was taken to a dealer for diagnostic testing. The mechanic stated that the rear driver side door failed to close and the door latch was replaced. The failure recurred and the front passenger side door latch was replaced. The contact was made aware of the federal safety agency campaign number: 13v425000 (latches/locks/linkages); however, the VIN was not included. The manufacturer was not notified of the failure. The approximate failure mileage was 40,000.
Dash of vehicle on the passenger is beginning to melt. In melting, the dash now has a gloss appeareance that, in the right light, creates a glare while driving. This can make it difficult for the operator to see.
Tl* the contact owns a 2009 mazda 6. While driving approximately 5 MPH, a loud banging noise emitted from the front of the vehicle. The contact discovered that the front passenger side wheel well rusted and caused the suspension to fail. The cause of the failure was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was 190,000.
Melting dashboard.
Tl* the contact owns a 2009 mazda 6. The contact stated that the dashboard on the vehicle started to melt. The vehicle was taken to the dealer but the vehicle was not diagnosed or repaired. The dealer stated there was nothing that could be done outside of replacing the entire dashboard. The failure mileage was 104,344.
The dashboard is melting and creating a glare on the windshield when driving.
Dashboard melting under normal driving and storage conditions. The dashboard of this vehicle is oozing a black tacky substance that shimmers in sunlight. The shimmer is reflected into the windshield resulting in an unsafe driving condition.
The passenger dash board has melted (passenger air bag side). Also air bag light has turned on showing that the (air bag not on).
The dashboard on the passenger side is melting. It is sticky and mazda refuses to replace it.
The dashboard is melting and the mate black material has become sticky and shiny causing a glare on the windshield.
My car alarm had been going off sporadically for about a year or more (maybe once a month), but it got progressively worse to the point that it would go off 3-5 days a week. I'd had my door latches inspected at the end of 2013 for a recall that although it wasn't electrical in nature, electrical issues could develop if it's not repaired. So, I was not expecting there to be any issues with them, but was surprised to learn that not one but both of my rear door actuators were defective. After getting that fixed the very day I picked up my vehicle from getting repairs I noticed my passenger side dashboard was shiny, and appeared to have been polished. I later learn that look actually came from the dashboard melting. Now I have melting toxic material, that also can cause a glare, in my vehicle.
Dashboard is melting and becoming shinny and sticky.
The passenger side dashboard is literally melted to the point where the car is unsafe to operate during the day due to the reflection on the windshield. This is very unsafe and needs to be recalled! I have never seen or heard of a vehicle doing this and I'm appalled that the dealer has yet to remedy this issue.
My passenger side dashboard is literally melting. Mazda admits to having put a defective piece in my model vehicle however will not take responsibility and replace their faulty piece. They claim if it is a safety hazard there would be a recall..well there needs to be! I live in south florida and the sun reflecting off of the dash is flat out blinding and dangerous not to mention god knows what materials leaking into my air vents that my entire family is breathing in, being potentially hazardous. I don't think the federal safety agency should allow mazda should wait for accidents to occur and people to potentially get injured to take responsibility for this issue and fully replace the dash piece in the affected models. This issue has been called to the attention of the public in numerous news segments and online articles meaning hundreds of thousands of people are having the same issue and their lives could be in danger. A recall needs to be issued as soon as possible!
Tl* the contact owns a 2009 mazda 6. The contact indicated that the dashboard was deteriorating. The contact noticed that there was a sticky substance leaking into the front passenger side near the windshield, the front driver side window, and the floorboard. The vehicle was not diagnosed or repaired. The manufacturer was notified. The approximate failure mileage was 36,000.
The passenger side dashboard above the glove compartment is starting to melt. There is a shiny residue on the dashboard that becomes very sticky upon contact. The affected area is also very soft to touch much like a cushion rather than the typical hard plastic feel of a traditional dashboard.
The top of the dashboard (only on passenger side) melted and became very reflectively shiny and sticky. I almost hit a pedestrian crossing at stop light as the reflected sun glare blinded my view.
Dash board is melting. I started noticing 1 side of dash was getting sticky, then it started melting slowly. It causes a very bad glare at times and makes it hard to see. I have contacted mazda and have brought it in to have it checked at the dealership and they confirmed it was melting. The material used one the dash is defective. Since I am out of warranty the repair cost is on me? This should be a recall for defective material.
The dashboard of my 2009 mazda 6 is melting. It has become extremely sticky and shiny. The condition causes a glare on the windshield that can interfere with visibility. In addition, the dashboard deterioration is causing an oily film to build up on the entire inside of the windshield. The film has to be cleaned off frequently and is very difficult to completely remove. Ordinary window cleaners just smear it. The film interferes with the driver's ability to see in afternoon sun. I contacted mazda and they are aware of the problem. After I had it documented at the dealer, mazda agreed to pay for the part but would not pay for the cost of the labor, which is estimated at approximately $500.
The dash board is melting. It is sticky and there's seems to be nothing to do about it. I checked on recalls for the dash, but did not find any. I have had cars here is south florida for 40 something years....never had a problem like this. Why is it not recalled?
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