Car was bought used and I had no prior knowledge of sunroof being non-factory installed or that it was part of a possible recall. I was driving down a highway when the sunroof started flapping then flew off and shattered in the median. The glue is completely worn off and there is a lot of rust. This could be a severe danger for the cars behind me because it could’ve hit them and caused an accident. I’ve been trying to get it fixed for over a month and a half and the people at Webasto have not been helpful. I’ve talked to two people total and they haven’t called me back when they said they would. It’s unsafe for me to drive without a sunroof and it also causes damage to the interior of my car when it rains.
2009 Mazda MAZDA6 visibility problems
17 complaints (4% of all complaints for this car). Typical mileage when it fails: 78,000.
- owner complaints
- 17
- of this car's complaints
- 4%
- typical mileage
- 78,000
- crashes
- 0
- recalls
- 0
Which part fails
- Sun/moon roof assembly2
- Power window devices and controls1
At what mileage
Complaints by mileage at the time of the problem.
Mazda MAZDA6 visibility problems in other years
Related recalls
No recalls on record for this model year.
What 2009 Mazda MAZDA6 owners say
Most recent owner complaints, unedited.
Passenger side dash is melting and causes a bad glare on the windshield making it hard to see, there is also a glare at night with the street lights. My wife has called several times over the past 5 years about the recall but was told they are not going to fix it and not to call back. I called the Mazda recall team on 10-4-21, they said they would replace the dash and connected me to a local dealer to set up an appointment to get the dash replaced and 3 other recalls fixed. The dealer ( Mazda of Cool Springs in Franklin TN) said they would not replace the dash due to the 10 year warranty period had expired. According to the news I found on the internet there is no limit on getting dash replaced. This is a safety hazard that several people are complaining about and needs to be fixed. Please help.
Right side of the dashboard has become sticky, melting, and causing major reflection issues, day and night
Hello, I purchased my a mazda from a mazda dealer in my area. At the time of my car purchase in 2017, they chose not to fix the dashboard recall before selling me the car. Now during summer 2020 my dashboard has shown to become sticky on the passenger side. It is now starting to obstruct my view with a glare, making it harder for me to see out of my windshield. I called the dealership and they are saying the recall is closed and they can't help me. I even called the mazda customer support and they shut me down. They said that the problem must have occurred within 10 years of the cars production. This happened to me a few days ago and now is getting worse. They would not have fixed the dashboard within the time frame because it showed no damage until now. Please help and make them pay for my dashboard! It is unethical to have me pay for a design and safety flaw out of my own pocket. Especially one they failed to tell me about or fix before they sold me the car.
Shiny, melting dashboards blinding drivers, I receive a notification to change dashboards by the mazda, I take the vehicle to the consignee they notify me that because it is in the reconstructed category, the change will not be carried. I live in the south of florida where temperatures are high throughout the year, apart from the dangerous glare the gases generated by the right of the plastic are affecting my health.
2009 mazda 6. Consumer writes in regards to various safety recalls issued for this vehicle. *ld the consumer stated after the air bag sensor was replaced, but the airbag light remained illuminated. It was reprogrammed , but the failure recurred. The doors and windows would lock, leaving occupants trapped in the vehicle nor would the vehicle start. The horn would malfunction. The horn relay was taken out due to the horn unexpectedly sounding off. The manufacturer was made aware of the failures, but did not offer any assistance. The VIN number was invalid. Updated 08/23/2017
Passenger side mirror defected. Does not tint when needed and half the mirror stays tinted, which can be a safety issue at night time.
Dashboard is melting and it creates a glare that reflects on the windshield making it difficult to see ahead, especially on sunny days or at night. Thought it was an isolated case until decided to do some research on it, finding out it is happening to plenty of other consumers.
I first noticed my dash in my car today. The dash in my car appears to be melting. It is sticky, and beginning to have a shine to it. This area is located over the airbag area of the dash. I am not sure what can be done to fix this problem.
I have noticed that my dashboard is melting and is very gooey and sticky. It is now creating a very hazardous glare on my windshield. This is only on the passenger side. It is also emitting a very unpleasant odor that I feel could be toxic.I really need to know what can be done by the manufacturer to fix this problem before it gets worse or may cause someone driving this vehicle to cause an accident due to the glare that is now interfering and we cannot get a clear view of what's in front of us.
Questions about the 2009 Mazda MAZDA6 visibility
Does the 2009 Mazda MAZDA6 have visibility problems?
Owners have filed 17 complaints about the visibility of the 2009 Mazda MAZDA6, 4% of all its complaints.
At what mileage do 2009 Mazda MAZDA6 visibility problems start?
The typical (median) mileage in owner complaints is 78,000 miles.
Was there a recall on the 2009 Mazda MAZDA6 visibility?
There is no recall for this problem on this model year.
What year does the Mazda MAZDA6 have the most visibility problems?
The Mazda MAZDA6 model years with the most visibility complaints are 2009 (17 complaints) and 2010 (14 complaints).
Other 2009 Mazda MAZDA6 problems
Body 123Suspension 76Airbags 75Steering 36Electrical 32Engine 16Wheels 16Lights 15Tires 14Fuel system 11Locks 10Brakes 9Transmission 7Driver assistance 4Acceleration 2Seats 2Seat belts 1
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