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2012 Mercedes-Benz C250 airbags problems

168 complaints (62% of all complaints for this car). Typical mileage when it fails: 55,000. 3 crashes reported.

owner complaints
168
of this car's complaints
62%
typical mileage
55,000
crashes
3
recalls
5

Which part fails

Owners did not name a specific part.

At what mileage

Complaints by mileage at the time of the problem.

0k-25k
25k-50k
50k-75k
75k-100k
100k-125k
125k-150k
150k-175k
175k-200k
200k+

Mercedes-Benz C250 airbags problems in other years

20122013201420152016

Specific symptoms reported on the 2012 Mercedes-Benz C250 airbags

Phrases found in the owners' own descriptions, so one complaint can mention several symptoms.

Airbag light 6

Related recalls

Air bags: frontalReported August 13, 2021 · 205 vehicles affected
What is wrong
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2015-2016 E400 Coupe, 2012-2015 C250 Coupe, C350 Coupe, C63 AMG Coupe, 2011-2014 E350 Coupe, and 2012-2014 E350 Cabrio vehicles. An incorrect front passenger air bag may have been installed during a prior repair.
Risk
An incorrect air bag may not function properly in a crash, increasing the risk of injury.
Remedy
Dealers will replace the front passenger air bag on the affected vehicles, free of charge. Owner notification letters were mailed on September 10, 2021. Owners may contact MBUSA customer service at 1‑800‑367‑6372.

Recall number 21V638000 · Recall details

Air bags: frontal: passenger side: inflator moduleReported May 22, 2020 · 640 vehicles affected
What is wrong
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2012 C250, C250 Coupe, C300, C350, C350 Coupe, C63 AMG, and C63 AMG Coupe vehicles equipped with a front passenger air bag assembly replaced under a prior recall. An incorrect replacement front passenger air bag may have been installed.
Risk
An incorrect passenger air bag may not provide adequate protection, increasing the risk of injury in the event of a crash.
Remedy
MBUSA will notify owners, and dealers will replace the passenger air bag module, free of charge. The recall began July 10, 2020. Owners may contact MBUSA customer service at 1‑800‑367‑6372. MBUSA's number for this recall is 2020060011.

Recall number 20V298000 · Recall details

Air bags: frontal: passenger side: inflator moduleReported January 9, 2019 · 288,779 vehicles affected
What is wrong
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2014 C250, C300 4Matic, C350, C63 AMG, E350 4Matic Coupe, E350 Cabrio, E350 Coupe, SLS AMG Cabrio, SLS AMG Coupe, 2014-2015 C250 Coupe, C350 4Matic Coupe, C350 Coupe, C63 AMG Coupe, GLK 350, GLK250 BlueTec 4Matic, GLK350 RWD, 2015-2017 E400 4Matic Coupe, E400 Cabrio, E400 Coupe, 2014-2017 E550 Cabrio, and 2014-2016 E550 Coupe vehicles sold, or ever registered, in the states of AL, CA, FL, GA, HI, LA, MS, SC, TX, PR, AS, GU, the MP, and VI or "Zone A." Additionally, MBUSA is recalling certain 2012-2014 C250, E350 4Matic Coupe, SLS AMG Cabrio, 2012-2015 C250 Coupe, C350 4Matic Coupe, C350 Coupe, C63 AMG Coupe, 2011 C300, 2011-2014 C300 4Matic, C350, C63 AMG, E350 Cabrio, E350 Coupe, SLS AMG Coupe, 2015-2016 E400 4Matic Coupe, E400 Cabrio, E400 Coupe, 2011-2016 E550 Cabrio, E550 Coupe, 2011-2015 GLK350 4Matic, GLK350 RWD, and 2013-2015 GLK250 BlueTec 4Matic vehicles ever registered in the states of AZ, AR, DE, DC, IL, IN, KS, KY, MD, MO, NE, NV, NJ, NM, NC, OH, OK, PA, TN, VA, and WV or "Zone B." MBUSA is also recalling certain 2012-2014 C250, E350 4Matic Coupe, SLS AMG Cabrio 2012-2015 C250 Coupe, C350 4Matic Coupe, C350 Coupe, C63 AMG Coupe, 2010-2011 C300, 2010-2014 C300 4Matic, C350, C63 AMG, E350 Coupe, 2011-2014 E350 Cabrio, SLS AMG Coupe, 2015-2016 E400 4Matic Coupe, E400 Cabrio, E400 Coupe, 2016-2017 E550 Cabrio, 2010-2016 E550 Coupe, 2010-2015 GLK350 4Matic, GLK350 RWD, and 2013-2015 GLK250 BlueTec 4Matic vehicles ever registered in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MO, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI and WY or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
Risk
An inflator explosion may result in sharp metal fragments striking the passenger or other occupants resulting in serious injury or death.
Remedy
MBUSA will notify owners, and dealers will replace the passenger frontal air bag module, free of charge. The recall began March 29, 2019. Owners may contact MBUSA customer service at 1‑800‑367‑6372.

Recall number 19V010000 · Recall details

Air bags: frontalReported October 6, 2017 · 495,290 vehicles affected
What is wrong
Mercedes-Benz USA, LLC. (MBUSA) is recalling these vehicles: 2014-2018 CLA250, CLA250 4Matic, CLA45 AMG 4Matic, 2015-2018 GLA250, GLA250 4Matic, GLA45 AMG 4Matic, C300 4Matic, C63S AMG, 2012-2014 C250, C350, C300 4Matic, E550 4Matic, 2013-2014 C63 AMG, 2012-2015 C250 Coupe, C350 Coupe, C63 AMG Coupe, 2013-2015 C350 4Matic Coupe, GLK250 4Matic BlueTec, GLK350, GLK350 4Matic, 2016-2017 C350e, C43 AMG, 2015 C400 4Matic, 2016-2018 C63 AMG, GLC300, GLC300 4Matic, 2017-2018 C300 Coupe, C300 4Matic Coupe, C43 AMG, C63 AMG Coupe, C63S AMG Coupe, C300 Cabriolet, C300 4Matic Cabriolet, C43 AMG Cabriolet, C63 AMG Cabriolet, C63S AMG Cabriolet, GLC300 4Matic Coupe, GLC43 AMG, GLC43 AMG Coupe, 2014 E350 Coupe, E350 4Matic Coupe, E350 Cabriolet, E400 Hybrid, 2015-2017 E400 Coupe, E400 4Matic Coupe, E400 Cabriolet, 2014-2017 E550 Coupe, E550 Cabriolet, B250e, 2014-2016 E250 BlueTec, E63 AMG 4Matic Wagon, 2012-2013 E350 BlueTec, 2012-2016 E350, E350 4Matic, 2015-2016 E400, E400 4Matic, 2012 E63 AMG, 2014-2015 E250 4Matic BlueTec, 2013-2016 E350 Wagon, 2017 GLC300d 4Matic, and 2018 GLC350e 4Matic. The driver's air bag may unexpectedly deploy due to insufficient grounding of the steering components if an electrostatic discharge occurs and the air bag clockspring is broken.
Risk
If the driver air bag inadvertently deploys, it can increase the risk of injury and a crash.
Remedy
MBUSA will notify owners, and dealers will add sufficient grounding to the steering components, free of charge. The recall began in December 6, 2017. Owners may contact MBUSA customer service at 1‑877‑496‑3691.

Recall number 17V627000 · Recall details

Air bags: frontal: passenger side: inflator moduleReported January 10, 2017 · 104,119 vehicles affected
What is wrong
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2012 C300 4Matic, C250, C250 Coupe, C350, C350 Coupe 4Matic, C350 Coupe, C63 AMG, C63 AMG Coupe, E350 Coupe 4Matic, E350 Cabrio, E350 Coupe, E550 Cabrio, E550 Coupe, GLK350 4Matic, GLK350, SLS AMG Cabrio, and SLS AMG Coupe vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above MBUSA is recalling certain 2009 C300 4Matic, C300, C350 and C63 AMG vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Additionally, unless included in "Zone A" or "Zone B" above MBUSA is recalling certain 2008 C300 4Matic, C300, and C350 vehicles originally sold, or ever registered, in Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
Risk
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Remedy
MBUSA will notify owners, and dealers will replace the front passenger air bag modules, free of charge. Owners were sent an interim notification in March 2017. Second notices started going out in October 2018 and continue to be mailed as parts become available. Owners may contact MBUSA customer service at 1‑877‑496‑3691

Recall number 17V017000 · Recall details

Related investigations

Desiccated Air Bag Inflator RuptureOpened September 17, 2021, still open

From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.

EA21002

What 2012 Mercedes-Benz C250 owners say

Most recent owner complaints, unedited.

Filed Jun 12, 2025 · Airbags, Engine · GA

The model/year Mercedes-Benz are well known for experiencing this/these particular issues. My research has shown that these year/make/model vehicles are experiencing the same type of mechanical failures nationwide. The issues all relatively begin around 75,000 miles. I've only had my car 3 years putting 30000 on it hardly driven/cared for **Issue Found:** Oil was leaking onto the ignition coil and spark plug of cylinder 3. **Source of Leak:** Valve cover gasket failure. **Recommended Repairs:** - Replace the valve cover gasket (to halt the oil leak). - Replace spark plugs and ignition coil (which were contaminated/damaged by oil). **Relevance to Warranty:** The valve cover gasket is only covered if it fails as a result of an internally lubricated engine part causing damage. Ignition coils and spark plugs are maintenance items and are not covered by warranty plans. **Required Repairs (Identified Mechanical Issues)** - **Coolant Pipe Leak – $850** **Issue:** Coolant leaking from a pipe on the side of the cylinder head. **Relevance to Warranty:** Typically not covered unless it pertains to a failure in a covered system such as the water pump or cylinder head due to an internal breakdown. This is likely classified as an external plumbing component, which is not included. - **Oil Feed Line Leak – $600** **Issue:** Oil leaking from the side of the engine, traced back to the oil feed line. **Relevance to Warranty:** This is not typically covered unless the oil feed line is part of the oil pump system and has failed due to an internal issue (usually regarded as an external line). **Other Items Found (Worsening Issues)** - **Timing Chain Rattle / Cam Adjuster Noise – $6,000** -**Issue:** Rattling sound during startup. **Diagnosis:** Noise emanating from the timing chain and camshaft adjusters. **Relevance to Warranty:** This is covered under Secure Plus, as both the timing chain and camshaft adjusters are recognized as internally lubricated par

Filed Oct 18, 2023 · Airbags, Electrical · CA

1) cranshaft and camshaft position sensors, timing problems and it has to be replaced this is a common damage in Mercedes Benz 2012 c250. 2) this put in risk my life because it can brake the engine in a highway and the car could be off.

Filed Feb 9, 2023 · Airbags · 78,000 miles · CA

The contact owns a 2012 Mercedes-Benz C250. The contact stated that she noticed that the air bag warning light was illuminated. The dealer was contacted because the vehicle had been serviced under the federal safety agency Campaign Number: 21V638000 (Air Bags) and the dealer stated that the seat belt was malfunctioning. The vehicle was not repaired. The manufacturer was contacted, and a case was filed. The failure mileage was 78,000.

Filed Nov 22, 2020 · Airbags · FL · crash · 2 injuries

Please allow this to serve as a limited notice to I) mercedes-benz ag, ii) mbusa and iii) daimler ag of a new takata airbag inflator rupture for tread compliance purposes. The subject vehicle is a 2012 mercedes-benz c250w,VIN#: ***************** (the 'vehicle'). I have the privilege of representing two individuals who were severely injured on 11/7/2020 when the passenger-side takata airbag installed in the vehicle improperly ruptured during a crash event deployment. The vehicle was in motion at the time of the rupture. Due to the violent explosion of the inflator module, the inflator's igniter caps and housing blew apart and struck the passenger, a young female, in the face and head with lethal velocity. The incident occurred in pinellas county, florida. The young female passenger has been hospitalized for 2 weeks with severe injuries and multiple surgical procedures. Her current injuries include but are not limited to, loss of vision in her left eye, cognitive trauma, facial paralysis and diminished hearing capacity in both ears: as shown below, the passenger-side airbag module blew apart (as we have seen in multiple passenger-side takata bags)'due to the large amount of ammonium nitrate propellant used in this model for deployment. The below images show pieces of the inflator module post-explosion, including the inflator mesh, housing and igniter caps from stage 2 separation. ## VIN passed ## 2012 mercedes-benz c250w ##*dt*dt*jb

Filed Nov 11, 2020 · Airbags · GA

My mercedes has a recall for the takata air bags. I do not live in close proximity to a mercedes dealership. I have spoken to the dealership in orange park, fl which is around 85 miles away. I have, also, spoken to mercedes customer care. Neither will assist in having my car picked up and taken to the dealership or are they offering any assistance in removing a barrier to have the air bag replaced. I understand this is an important recall but how do I comply and mitigate risk of injury if mercedes is not willing to help car owners who live in rural areas? Please advise.

Filed Aug 28, 2020 · Airbags · OK

Air bag has not been replaced

Filed Jul 20, 2020 · Airbags · CA

I received a recall notice in january 2019 to replace my passenger side airbag module as the defect may cause the airbag to explode. The federal safety agency recall number is 19v010. I have called the local dealership numerous times and they still do not have the parts available. Please advise.

Filed Jun 8, 2020 · Airbags · NC

Tl* takata recall. The contact owns a 2012 mercedes-benz c250. The contact received notification of the federal safety agency campaign number: 19v010000 (air bags). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called mercedes-benz of raleigh (5607 capital blvd, raleigh, nc 27616 (919) 573-5050) and mercedes-benz of durham (110 kentington dr, durham, nc 27713, (919) 794-7077) where it was confirmed that parts were not available. The contact had not experienced a failure. The manufacturer was not made aware of the issue. Vin tool confirms parts not available.

Filed Apr 14, 2020 · Airbags · UT

Tl* takata recall. The contact owns a 2012 mercedes benz c250. The contact received notification of the federal safety agency campaign number: 17v017000 (air bags) however, the parts to do the recall repair was not yet available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Mercedes-benz of salt lake city (575 s state st, salt lake city, ut 84111) was contacted and confirmed the parts were not available for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. Vin tool confirms parts not available. *bf consumer stated he has called the dealer numerous of times.

Filed Feb 21, 2020 · Airbags · GA

Tl* takata recall. The contact owns a 2012 mercedes benz c250. The contact received a notification of the federal safety agency campaign number: 17v017000 (air bags) and stated that the manufacturer exceeded a reasonable amount of time to repair the vehicle. The dealer mercedes benz of augusta, 3061 washington road, augusta, ga 30907, confirmed parts were not available. The manufacturer was not notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Questions about the 2012 Mercedes-Benz C250 airbags

Does the 2012 Mercedes-Benz C250 have airbags problems?

Owners have filed 168 complaints about the airbags of the 2012 Mercedes-Benz C250, 62% of all its complaints, more than any other problem.

At what mileage do 2012 Mercedes-Benz C250 airbags problems start?

The typical (median) mileage in owner complaints is 55,000 miles.

Was there a recall on the 2012 Mercedes-Benz C250 airbags?

Yes, 5 recalls: 21V638000, 20V298000, 19V010000. Check your VIN to see if your car still needs the free repair.

What year does the Mercedes-Benz C250 have bad airbags?

The Mercedes-Benz C250 model years with the most airbags complaints are 2012 (168 complaints), 2013 (163 complaints) and 2014 (94 complaints).

Other 2012 Mercedes-Benz C250 problems

Engine 63Fuel system 18Brakes 10Electrical 9Body 7Transmission 6Steering 5Acceleration 3Driver assistance 3Lights 3Seats 3Suspension 3Visibility 2Seat belts 1Tires 1

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