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2008-2012 Mercedes Benz C300, Mercedes Benz C350 and others recall: inflator module

Mercedes-Benz USA, LLC. reported this safety recall on January 10, 2017. It covers about 104,119 vehicles.

vehicles affected
104,119
reported
Jan 10, 2017
owners notified
Oct 31, 2018
related complaints
1,071

Air bags: frontal: passenger side: inflator module

What is wrong
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2012 C300 4Matic, C250, C250 Coupe, C350, C350 Coupe 4Matic, C350 Coupe, C63 AMG, C63 AMG Coupe, E350 Coupe 4Matic, E350 Cabrio, E350 Coupe, E550 Cabrio, E550 Coupe, GLK350 4Matic, GLK350, SLS AMG Cabrio, and SLS AMG Coupe vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above MBUSA is recalling certain 2009 C300 4Matic, C300, C350 and C63 AMG vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Additionally, unless included in "Zone A" or "Zone B" above MBUSA is recalling certain 2008 C300 4Matic, C300, and C350 vehicles originally sold, or ever registered, in Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
Risk
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Remedy
MBUSA will notify owners, and dealers will replace the front passenger air bag modules, free of charge. Owners were sent an interim notification in March 2017. Second notices started going out in October 2018 and continue to be mailed as parts become available. Owners may contact MBUSA customer service at 1‑877‑496‑3691

Recall number 17V017000

Affected vehicles

Owner complaints about the same problem

Owners of these vehicles have filed 1,071 complaints about airbags problems.

2008 Mercedes Benz C3002009 Mercedes Benz C3002008 Mercedes Benz C3502009 Mercedes Benz C3502009 Mercedes Benz C632012 Mercedes Benz SLS2012 Mercedes-Benz AMG C632012 Mercedes-Benz C2502012 Mercedes-Benz C3002012 Mercedes-Benz C3502012 Mercedes-Benz E3502012 Mercedes-Benz E550

Questions about recall 17V017000

Is there a recall on the 2008-2012 Mercedes Benz C300, Mercedes Benz C350 and others inflator module?

Yes. Recall 17V017000, reported on January 10, 2017, covers about 104,119 vehicles.

What is the fix for recall 17V017000?

MBUSA will notify owners, and dealers will replace the front passenger air bag modules, free of charge. Owners were sent an interim notification in March 2017. Second notices started going out in October 2018 and continue to be mailed as parts become available. Owners may contact MBUSA customer service at 1‑877‑496‑3691

Is the recall repair free?

Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.

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