Vehicle should not start. Was left stranded. Diagnostics returned esl failure. Multiple complaints about this problem from other consumers.
2013 Mercedes-Benz C250 steering complaints
Page 2 of 2: complaints 11 to 19 of 19, newest first, as owners wrote them.
Takata inflators - I was sold a mercedes c250 by an authorized mercedes dealership as a certified pre-owned vehicle in march 2016. While selling the vehicle, the dealership showed me a carfax report with no open recalls. This recall has been open since jan 2016 implying that I was sold the vehicle using fraudulent information. Also since then it has been 2 years with no remedy as the parts are not available. I contacted the customer service and was told they cannto help solve this.
Takata inflators (passenger side) grounding cables in steering wheel
I just got off the phone with mbusa customer service about the takata recall. In the letter sent out, it states that 'a passenger- side inflator explosion during deployment could result in sharp metal fragments striking the front passenger or other occupants, possibly causing serious injury or death.' but that there are no parts available to fix this possible dangerous situation if it happens to occur. I told the phone representative I feel unsafe driving my car, especially with my son with me and asked if mb can offer me a rental car until the parts are available to fix the recall. She said mb at this time is not in the position to offer rental cars. And I replied ' you are saying that mb is not willing to give me a rental car while you have sent out a recall stating I can be in danger but are unable to fix the problem?. And she repeated that mb is not in the position to offer rental cars at this time. I feel like there should be something mercedes should do. I understand mb is sending out the recall notices to save themselves if something does happen to a driver due to the recall, and I am assuming they are hoping customers just disregard the notice. If a customer, such as myself feels unsafe because of this recall and if mb is not going to resolve it now, then what are my options ?
Takata inflators-I currently have 2 recalls on my car; one 10/05/17 the federal safety agency 17v627 and other one from 1/10/18 #18v043 with the airbags. Neither one has a remedy yet and I was told this weekend at the dealer to not let anyone sit in the passenger side due to danger. This is not an option for me. I was also told the earlier recall is also dangerous yet no eta on repairs. I am single parent with college student as well as handicap mother in her 80s ... I need this fixed now.....just to be told I will be contacted when there is a repair is not an answer. I am terrified to drive the car and have no options on this. Please help put my car in priority line for repair or else I should have lkq loaner until it is repaired. My car suffered flood damage at 4 months of age in 2014 and I am very concerned parts were compromised that could affect this even more! (the car was purchased in south florida and we moved to ga 2015 thus high humidity exposure)
Big sound
Too long waiting for accident to happen. Haven't had an incident, but the longer the wait, the greater the possibilty. When will the parts be available ?
Takata inflators involved on a car accident on 02/27/2017 were this vehicle air bags didn't deployed. This vehicle was a total loss and got paid off by my insurance but I am still hurt.
Clicking in steering column. Mercedes benz stated that I would have to pay . The car was in motion. I was parking. My airbag light is on and I still hear clicking when I turn the wheel
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