2013 Mercedes-Benz C250 steering problems

Filed Apr 17, 2024 · Electrical, Steering · CA

My wife and the kids we're stranded for hours because of the ESL systems lock the steering wheel and did not allow the car to start or steering wheel to move. She smelled something and pulled over and turned car off. No lights, no way to charge cell phone because no power to the car at all. My family was stranded because of this seems like it's a very very serious issue with a lot of Mercedes-Benz vehicles. As a consumer Mercedes-Benz is using cheap parts which can cause people to lose their lives if the steering wheel is to lock up while driving the motor burns out inside of the ESL module

Filed Sep 26, 2023 · Electrical, Steering · CO

Mercedes has had an issue with the steering lock for years and continue to not fix the issue. My vehicle would not turn on at random times, and this is due to a fault with the steering lock and key. The worst part of the issue, it’s only solved by Mercedes due to security issues and costs $2000. I was locked out of my car for hours, missing a doctors appointment, and if this was during a snow storm or heavy freeze (I live in CO), this is a potential fatal flaw. I also learned they cannot fix my vehicle for months due to high demand and coming from Germany. Looking online this is a continued problem for over a decade of vehicles and this needs to be resolved either by recall, a price adjustment due to this being a Mercedes flaw, or give the capability to certified maintenance locations to do the job for a fraction of the price (I see the price of the part is marginal compared to the upcharge by the dealer.

Filed Apr 28, 2021 · Steering · 74,156 miles · GA

While pulling into garage, the steering wheel locked in place and would not turn. The dealer diagnosed a faulty esl (electronic steering lock), the repair was completed at a cost to me of $1,140.70. Mercedes benz USA refused to reimburse.

Filed Feb 2, 2021 · Seats, Steering · 80,000 miles · CA

Ii was driving and car steering wheel get stuck did not move up and down and also front right seat did not move.

Filed Nov 29, 2020 · Steering · 100,000 miles · TX

Elv lock failure on the in the steering column, vehicle disabled

Filed Aug 18, 2020 · Steering · 63,000 miles · GA · 1 injury

Slicing my hand open on my steering wheel was completely unexpected. I was at the car wash the car was sitting still, the keys were not in I the ignition and driver door was open. I reached my arm through the top opening of the steering wheel to insert my key fob and start my car. When I started pulling my arm back through, the metallic trim on top of the steering wheel frayed and sliced open my middle finger on my right hand. I can barely drive my car without having to worry about where my hand is going to go the wrong way and be sliced by part of my steering wheel I should not have to worry about this it's very dangerous.

Filed May 14, 2020 · Steering · 100,000 miles · CA

My car was parked at the mall, when I went to the car to start it the engine would not turn on. Had to get the car towed to a mechanic. I had to replace the steering wheel immobilizer.

Filed Apr 27, 2020 · Steering · 69,000 miles · GA

Tl* the contact owns a 2013 mercedes-benz c250. The contact stated while driving 55 MPH, the steering wheel became difficult to turn. The contact stated no warning light was illuminated. The vehicle was not taken to be diagnosed nor repaired. The contact associated the failure with the federal safety agency campaign number: 17v252000 (steering). Neither the dealer nor the manufacturer were notified of the failure. The failure mileage was 69,000.

Filed Feb 27, 2020 · Airbags, Steering · CA

Recall on my car is still waiting to be fixed. I bought this car brand new in april 2013. Mileage to date is only 22, 271 miles. I am now back in canada but could not bring my car to canada because there is an outstanding recall. In may 2018, the recall on steering was fixed. Because I do not live in california anymore, it is in a garage wasting away. I only usse the car in my yearly visits to check on it. Last 2018, I used the car for less than 1,000 miles. In 2019, I have not used the car. Last feb 2020, I requested a friend to have my car checked at an mb dealership (fletcher jones in fremont, ca). They replaced the whole steering mechanism because it was leaking oil profusely. I complained that since the recall on the steering was only fixed in may 2018 and used the car less than 1,000 miles, how can the steering mechanism damaged as such. Also, although the car is almost 7 years old, the total mileage on the car is only 22. 291 miles. Is it possible that there is a manufacturer's defect in this part? On account of the fron passenger airbag recall not yet being fixed, I left my car in california. It was scheduled to be fixed in 2019 but was moved to april 2020. I have wasted so much money in this car but am not enjoying or benefiting from it. I pray that the airbag recall in this car be finally fixed this coming april as I have decided to drive it from fremont, ca to toronto, canada this coming first week of may with a co-driver. I am feed up spending so much money on a car I am not using and do not benefit from. Please help me get the airbag fixed before I drive it to toronto canada from stockton, ca , a distance of more than 2,600 miles, exposing myself and my co driver to high risk of not having a proper working airbag.

Filed Dec 27, 2019 · Airbags, Steering · 30,000 miles · TX · crash · 2 injuries

I have been having constant issues with the steering and airbag lights going on. I was also in a bad rear end wreck in 2016 and the airbags did not deploy. I have been calling santander consumers about the issue and they don't care and are still making me pay my more. The mercedes dealer has said that the recalls are pending and they do not have the parts to fix the issue. So I have stopped making payments because I have a toddler and will not drive a dangerous car and the car was recently repossessed last week. The airbag deploy lights constantly stay on indicating they are not working and the steering keeps locking up. It happens when the car is parked and in motion.