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2013-2015 Mercedes-Benz AMG C63, Mercedes-Benz C250 and others recall: steering

Mercedes-Benz USA, LLC. reported this safety recall on April 12, 2017. It covers about 168 vehicles.

vehicles affected
168
reported
Apr 12, 2017
owners notified
May 19, 2017
related complaints
95

Steering

What is wrong
Mercedes-Benz USA LLC. (MBUSA) is recalling certain 2013-2014 C250, C300 4MATIC, GLK250 4MATIC BLUETEC and GLK350 vehicles, 2013 C250 Coupe, C350, C350 4MATIC Coupe, C350 Coupe and C63 AMG Coupe vehicles, and 2013-2015 GLK350 4MATIC vehicles. The steering coupling connecting bolt may have been insufficiently tightened, possibly resulting in a loss of steering.
Risk
A loss of steering can increase the risk of a crash.
Remedy
MBUSA will notify owners, and dealers will inspect the steering coupling connecting bolt, tightening it as necessary, free of charge. The recall began May 2017. Owners may contact MBUSA customer service at 1‑800‑367‑6372.

Recall number 17V252000

Affected vehicles

Owner complaints about the same problem

Owners of these vehicles have filed 95 complaints about steering problems.

2013 Mercedes-Benz AMG C632013 Mercedes-Benz C2502014 Mercedes-Benz C2502013 Mercedes-Benz C3002014 Mercedes-Benz C3002013 Mercedes-Benz C3502013 Mercedes-Benz GLK2502014 Mercedes-Benz GLK2502013 Mercedes-Benz GLK3502014 Mercedes-Benz GLK3502015 Mercedes-Benz GLK350

Questions about recall 17V252000

Is there a recall on the 2013-2015 Mercedes-Benz AMG C63, Mercedes-Benz C250 and others steering?

Yes. Recall 17V252000, reported on April 12, 2017, covers about 168 vehicles.

What is the fix for recall 17V252000?

MBUSA will notify owners, and dealers will inspect the steering coupling connecting bolt, tightening it as necessary, free of charge. The recall began May 2017. Owners may contact MBUSA customer service at 1‑800‑367‑6372.

Is the recall repair free?

Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.

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