I was in an accident that caused my car to be a total loss. I was hit near the front left side, close to the driver's door. The airbag did not deploy despite the hard impact. I am currently having to go to therapy due to impact. My right lower arm was bruised from the impact, and I was in a lot of pain due to the bruising caused. I am assuming the bruising came from the hit to the steering wheel. I was never notified of an airbag recall.
2014 Mercedes-Benz C250: airbags did not deploy in a crash
5 of the 164 complaints about the 2014 Mercedes-Benz C250 describe airbags did not deploy in a crash.
- owner complaints
- 5
- of this car's complaints
- 3%
- recalls
- 3
Is there a fix? There are 3 recalls and 1 service bulletin for this area of the car. See below
Airbags did not deploy in a crash by model year
- 20151
- 20145
- 201310
- 20121
What owners say
Tl* the contact owns a 2014 mercedes-benz c250. While driving 60 MPH, the contact rear ended the preceding vehicle. The air bags failed to deploy and caused the contact to sustain rib injuries and a broken toe, which required medical attention. The contact was unaware of the injuries to the other driver. A police report was filed. The vehicle was towed to an independent auto collision center. The dealer was not contacted to determine the cause of the air bag failure. The manufacturer was not made aware of the failure. The failure mileage was 52,000.
Tl* the contact owns a 2014 mercedes-benz c250. While driving 65 MPH, the contact rear ended the preceding vehicle due to an abrupt stop. The air bags failed to deploy. A police report was filed. The contact received minor injuries and pain that required medical attention and a physical therapist. The vehicle was towed to an unknown bmw collision auto center. The vehicle was not declared totaled. The failure mileage was approximately 34,000.
Though I appear to have managed only minimal injury in the random malfunctioning deployment of my steering wheel airbag without being involved in an accident or collision, I was extremely lucky my car's airbag didn't deploy while I was driving 50, 60 or 70 MPH. I was actually parked when the airbag deployed. Keys were in the ignition as well. Even if the car is repaired, it could happen again and even lead to fatalities of myself, my family and other adjacent vehicles' passengers on the road. My wife personally doesn't want to ride in that car knowing this could happen again. I did a little investigating and I found that mercedes-benz has a recent history of these issues. Please see article from ny times below. The mb dealership is still testing my car to figure things out but my major concern is with the safety of myself, my family, other drivers, and other c 250 owners. The dealership has still not taken a stance so this is not so much a complaint as it is a major safety concern which should lead to a recall. Thank you. Mercedes-benz recalls 126,000 vehicles over problems with airbags >>>please copy and paste if link doesn't work<<< https://www.nytimes.com/2015/11/05/business/mercedes-benz-recalls-126000-vehicles-over-problems-with-airbags.html?_r=0
Tl* the contact owned a 2014 mercedes benz c250. The contact stated that while driving at 35 MPH, a crash was attempted to be avoided causing the contact to crash into a tree. The air bags failed to deploy. The driver sustained face lacerations and the passenger sustained a shoulder injury that required medical attention. The vehicle was destroyed and a police report was filed. The manufacturer was not made aware of the failure. The failure mileage was 21,000.
Service bulletins that may apply
Related recalls
Air bags: frontal
- What is wrong
- Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2015-2016 E400 Coupe, 2012-2015 C250 Coupe, C350 Coupe, C63 AMG Coupe, 2011-2014 E350 Coupe, and 2012-2014 E350 Cabrio vehicles. An incorrect front passenger air bag may have been installed during a prior repair.
- Risk
- An incorrect air bag may not function properly in a crash, increasing the risk of injury.
- Remedy
- Dealers will replace the front passenger air bag on the affected vehicles, free of charge. Owner notification letters were mailed on September 10, 2021. Owners may contact MBUSA customer service at 1‑800‑367‑6372.
Recall number 21V638000 · Recall details
Air bags: frontal: passenger side: inflator module
- What is wrong
- Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2014 C250, C300 4Matic, C350, C63 AMG, E350 4Matic Coupe, E350 Cabrio, E350 Coupe, SLS AMG Cabrio, SLS AMG Coupe, 2014-2015 C250 Coupe, C350 4Matic Coupe, C350 Coupe, C63 AMG Coupe, GLK 350, GLK250 BlueTec 4Matic, GLK350 RWD, 2015-2017 E400 4Matic Coupe, E400 Cabrio, E400 Coupe, 2014-2017 E550 Cabrio, and 2014-2016 E550 Coupe vehicles sold, or ever registered, in the states of AL, CA, FL, GA, HI, LA, MS, SC, TX, PR, AS, GU, the MP, and VI or "Zone A." Additionally, MBUSA is recalling certain 2012-2014 C250, E350 4Matic Coupe, SLS AMG Cabrio, 2012-2015 C250 Coupe, C350 4Matic Coupe, C350 Coupe, C63 AMG Coupe, 2011 C300, 2011-2014 C300 4Matic, C350, C63 AMG, E350 Cabrio, E350 Coupe, SLS AMG Coupe, 2015-2016 E400 4Matic Coupe, E400 Cabrio, E400 Coupe, 2011-2016 E550 Cabrio, E550 Coupe, 2011-2015 GLK350 4Matic, GLK350 RWD, and 2013-2015 GLK250 BlueTec 4Matic vehicles ever registered in the states of AZ, AR, DE, DC, IL, IN, KS, KY, MD, MO, NE, NV, NJ, NM, NC, OH, OK, PA, TN, VA, and WV or "Zone B." MBUSA is also recalling certain 2012-2014 C250, E350 4Matic Coupe, SLS AMG Cabrio 2012-2015 C250 Coupe, C350 4Matic Coupe, C350 Coupe, C63 AMG Coupe, 2010-2011 C300, 2010-2014 C300 4Matic, C350, C63 AMG, E350 Coupe, 2011-2014 E350 Cabrio, SLS AMG Coupe, 2015-2016 E400 4Matic Coupe, E400 Cabrio, E400 Coupe, 2016-2017 E550 Cabrio, 2010-2016 E550 Coupe, 2010-2015 GLK350 4Matic, GLK350 RWD, and 2013-2015 GLK250 BlueTec 4Matic vehicles ever registered in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MO, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI and WY or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
- Risk
- An inflator explosion may result in sharp metal fragments striking the passenger or other occupants resulting in serious injury or death.
- Remedy
- MBUSA will notify owners, and dealers will replace the passenger frontal air bag module, free of charge. The recall began March 29, 2019. Owners may contact MBUSA customer service at 1‑800‑367‑6372.
Recall number 19V010000 · Recall details
Air bags: frontal
- What is wrong
- Mercedes-Benz USA, LLC. (MBUSA) is recalling these vehicles: 2014-2018 CLA250, CLA250 4Matic, CLA45 AMG 4Matic, 2015-2018 GLA250, GLA250 4Matic, GLA45 AMG 4Matic, C300 4Matic, C63S AMG, 2012-2014 C250, C350, C300 4Matic, E550 4Matic, 2013-2014 C63 AMG, 2012-2015 C250 Coupe, C350 Coupe, C63 AMG Coupe, 2013-2015 C350 4Matic Coupe, GLK250 4Matic BlueTec, GLK350, GLK350 4Matic, 2016-2017 C350e, C43 AMG, 2015 C400 4Matic, 2016-2018 C63 AMG, GLC300, GLC300 4Matic, 2017-2018 C300 Coupe, C300 4Matic Coupe, C43 AMG, C63 AMG Coupe, C63S AMG Coupe, C300 Cabriolet, C300 4Matic Cabriolet, C43 AMG Cabriolet, C63 AMG Cabriolet, C63S AMG Cabriolet, GLC300 4Matic Coupe, GLC43 AMG, GLC43 AMG Coupe, 2014 E350 Coupe, E350 4Matic Coupe, E350 Cabriolet, E400 Hybrid, 2015-2017 E400 Coupe, E400 4Matic Coupe, E400 Cabriolet, 2014-2017 E550 Coupe, E550 Cabriolet, B250e, 2014-2016 E250 BlueTec, E63 AMG 4Matic Wagon, 2012-2013 E350 BlueTec, 2012-2016 E350, E350 4Matic, 2015-2016 E400, E400 4Matic, 2012 E63 AMG, 2014-2015 E250 4Matic BlueTec, 2013-2016 E350 Wagon, 2017 GLC300d 4Matic, and 2018 GLC350e 4Matic. The driver's air bag may unexpectedly deploy due to insufficient grounding of the steering components if an electrostatic discharge occurs and the air bag clockspring is broken.
- Risk
- If the driver air bag inadvertently deploys, it can increase the risk of injury and a crash.
- Remedy
- MBUSA will notify owners, and dealers will add sufficient grounding to the steering components, free of charge. The recall began in December 6, 2017. Owners may contact MBUSA customer service at 1‑877‑496‑3691.
Recall number 17V627000 · Recall details
Questions about the 2014 Mercedes-Benz C250 no deployment
Is airbags did not deploy in a crash a common problem on the 2014 Mercedes-Benz C250?
5 of 164 owner complaints about the 2014 Mercedes-Benz C250 (3%) mention airbags did not deploy in a crash. The model year with the most reports is 2013.
Is there a recall or service bulletin for this on the 2014 Mercedes-Benz C250?
There are 3 recalls and 1 service bulletin for the same area of the car. Check them below with your VIN.
Other symptoms on the 2014 Mercedes-Benz C250
Airbag light 13Check engine light 12Door locks 5Steering lock-up 5
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