Interior driver door handle not operating. I brought the car to the mechanic and he states this is a common problem and the whole door panel has to be replace for 1000.00. I went home and researched repairs on this and this is a very common issue with mercedes and many mechanics including the one I went to doesn't understand why this is not a recall. This a very serious safety issue. I have to lower the window to get out of my car. If I have to get out quickly it is impossible. If the window stops working I cannot get out of the car. This safety issue affects me and my passengers if I have to get out of my car quick such an accident or fire. The quality is so poor on these plastic parts of the handle and removing the door panel is complicated because it not meant to be removed and taken apart. I am a nurse that was traveling in Nevada when this occurred.
2014 Mercedes-Benz C250: doors won't lock, open or latch
5 of the 164 complaints about the 2014 Mercedes-Benz C250 describe doors won't lock, open or latch.
- owner complaints
- 5
- of this car's complaints
- 3%
- recalls
- 0
Doors won't lock, open or latch by model year
- 20145
- 201313
- 20124
What owners say
The drivers door handle broke while simply trying to open the door to egress the vehicle, I took it ti the dealership and was informed that the door handle used to egress the vehicle was called "trim" and not considered a safety concern. Also, I discovered that the door handle was made of plastic. I wrote to the manager of the dealership and the ceo bringing it to there attention and was told by the customer service rep for mercedes benz america "your concerns were duly noted". I was charged $1,217.28 to have the broken "trim" replaced with more cheap plastic parts......one should have a reasonable expectation of safely egressing the vehicle using the [xxx] door handle !! Parts of this document have been redacted to protect personally identifiable information pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
Door handle breaks from the inside, cause it to become completely non-functional. Passengers cannot get out of the car from the inside.
The driver's side interior door handle is defective and broken. Mbusa refuses to honor extended warranty to replace defective parts.
Stationary vehicle's door latch stopped working while trying to exit the car. The latch is loosely moving around with no connection to the door lock whatsoever.
Related recalls
No recalls on record for this model year.
Questions about the 2014 Mercedes-Benz C250 door locks
Is doors won't lock, open or latch a common problem on the 2014 Mercedes-Benz C250?
5 of 164 owner complaints about the 2014 Mercedes-Benz C250 (3%) mention doors won't lock, open or latch. The model year with the most reports is 2013.
Is there a recall or service bulletin for this on the 2014 Mercedes-Benz C250?
There is no recall or service bulletin for this area of the car on record.
Other symptoms on the 2014 Mercedes-Benz C250
Airbag light 13Check engine light 12No deployment 5Steering lock-up 5
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