1. The car radio, blue-tooth, speakers, sound, car remote sound. Happened after a battery change by AAA - unsure if it's related. CUstomer service tried to resolve it - radio turns on, but nothing else works. 2. Doors won't unlock outside or inside - except passenegers side is open. 3. Accelerator acting strange - won't pick speed after 30, then 60 4. there was an air bag recal of this car a while ago.
Mercedes-Benz C250 door locks problems
22 of the 727 owner complaints about the Mercedes-Benz C250 describe doors won't lock, open or latch, most of them for the 2013 model year.
- owner complaints
- 22
- worst model year
- 2013
- typical repair cost reported
- $1,000
- typical mileage
- 63,000
Is there a fix? No recall or service bulletin covers this area of the car yet.
By model year
Often reported together
What owners say
The contact owns a 2012 Mercedes-Benz C250. The contact stated while starting the vehicle, the vehicle started very rough with a rattling sound coming from the vehicle. The check engine warning light illuminated. The vehicle was not diagnosed. On another occasion, while opening the front driver’s side door, the door handle fractured. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was 90,000.
Interior driver door handle not operating. I brought the car to the mechanic and he states this is a common problem and the whole door panel has to be replace for 1000.00. I went home and researched repairs on this and this is a very common issue with mercedes and many mechanics including the one I went to doesn't understand why this is not a recall. This a very serious safety issue. I have to lower the window to get out of my car. If I have to get out quickly it is impossible. If the window stops working I cannot get out of the car. This safety issue affects me and my passengers if I have to get out of my car quick such an accident or fire. The quality is so poor on these plastic parts of the handle and removing the door panel is complicated because it not meant to be removed and taken apart. I am a nurse that was traveling in Nevada when this occurred.
The interior driver side door handle broke and I was trapped inside my vehicle. Upon checking with the local Mercedes-Benz repair shop, this is a known problem with this type of vehicle and the design of the door handle is prone to this kind of a problem. As of now, the contact has stated that their current solution for the issue is to roll down the window and open the door with the exterior handle.
The door handle on the driver side stopped opening. I believe it became broken on the inside. Upon researching it I found that this is a recurring problem in many cars of my same make and model. Additionally I took the car to a mechanic to be fixed and apparently the dealerships are keeping the part in stock because this is a common issue. The car will not open from the inside without purchasing an entire new panel to repair it. This seems like a recall issue as a present safety concerns. This cost over $1200 to repair.
The drivers door handle broke while simply trying to open the door to egress the vehicle, I took it ti the dealership and was informed that the door handle used to egress the vehicle was called "trim" and not considered a safety concern. Also, I discovered that the door handle was made of plastic. I wrote to the manager of the dealership and the ceo bringing it to there attention and was told by the customer service rep for mercedes benz america "your concerns were duly noted". I was charged $1,217.28 to have the broken "trim" replaced with more cheap plastic parts......one should have a reasonable expectation of safely egressing the vehicle using the [xxx] door handle !! Parts of this document have been redacted to protect personally identifiable information pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
Drove up to destination placed the car in park and turned off ignition when I then reached for the door handle and was unable to open the door. Drivers door latch/ handle broke and unable to open door to get out of car. I took vehicle to dealership and they stated it was not a recall and not a safety concern and I would have to replace the door which they quoted me $1000.00 (labor/door). This is a safety concern when you cannot open the door with window up. Dealer stated the part has 2 year warranty and there was no assurance that it could happen again nor if the other doors latch/handle will break as well.
My drivers side door handle on the inside does not work. I never had any problems prior to this. I drove to my appointment, got out of my car normally. Upon returning to my car I noticed my door handle looked loose, then could no longer open my door from the inside. I have to roll down my window in order to open my door on the outside, which is extremely irritating. The cost to repair is over $1,000 which I do not believe is my responsibility to pay far. I am scared to have my kids in my, in case an accident does occur and I cannot exit the vehicle. After searching this problem I have learned that it is extremely common in these models. This is obviously on mercedes to recall for your valued customers safety.
The inside driver's door handle to open the car broke. It doesn't open and thought was easy to fix. Took it to the dealer and told me it cost a $1,000.00 because need a new panel. Unacceptable. Looking in internet, figure out that I'm not the only one with this problem. There's a lot of cars in u.s. This represent a serious life threatening because in case of accident involving fire you can't open the driver's door from the inside and have to open the electric window to use the outside handle (yes, it open from the outside!) if the car is without power in an accident, you can loose your life if fire is involve. You simply are trapped and the only option is breaking the window. I wrote to daimler, mb u.s.a. And garaje isla verde (official dealer in puerto rico), and it just cost $1,000.00. Mb u.s.a. Referred the case to garaje isla verde but they threat me like...nothing ever happened. Ok, I took the car and start searching in internet. Surprisingly, many people have the same problem! Then I thought to write because this is not simply a matter of money, also is a matter of threatening. This is my wife's car. We took the car there for looking for the cost of fixing that, price of fixing a crash at back bumper and for general inspections. We left the car september 11. We called after 2 weeks. I picked the car october 19. The safety matter concerns to you, not with my car, but with all the cars in the nation. Make an investigation about that and decide if it proceed. My best regards and thanks. [xxx] retired customer service manager I don't know if you have a similar complaint. I just did my part. Information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
Cam shaft adjusters went out and had to be repaired for normal use and drivers side door handle broke on the inside and needs to be replaced due to regular use.
Related recalls
No recalls on record for this model year.
Questions about the Mercedes-Benz C250 door locks
Which Mercedes-Benz C250 years have doors won't lock, open or latch problems?
The model years with the most reports are 2013 (13 complaints), 2014 (5 complaints) and 2012 (4 complaints).
How much does it cost to fix doors won't lock, open or latch on the Mercedes-Benz C250?
Owners who mentioned a price put the repair at about $1,000 (median of 5 complaints that include a dollar amount). Costs vary with mileage, warranty and where the work is done.
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