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2011 Mercedes-Benz C300 steering problems

34 complaints (7% of all complaints for this car). Typical mileage when it fails: 84,000. 1 crash reported.

owner complaints
34
of this car's complaints
7%
typical mileage
84,000
crashes
1
recalls
0

Which part fails

Owners did not name a specific part.

At what mileage

Complaints by mileage at the time of the problem.

0k-25k
25k-50k
50k-75k
75k-100k
100k-125k
125k-150k
150k-175k
175k-200k
200k+

Mercedes-Benz C300 steering problems in other years

201020112012201320142015201620172018201920202022

Specific symptoms reported on the 2011 Mercedes-Benz C300 steering

Phrases found in the owners' own descriptions, so one complaint can mention several symptoms.

Steering lock-up 20Pulling 6

Related recalls

No recalls on record for this model year.

What 2011 Mercedes-Benz C300 owners say

Most recent owner complaints, unedited.

Filed Aug 25, 2025 · Electrical, Fuel system · TN

The electronic steering wheel lock went out causing the car to not start. Upon checking the Internet to see if anyone else was having this problem I found that it was a problem many Mercedes Benz owners have had and it's an expensive one. It's not just with my particular model and it's not limited to older models of the brand either.

Filed Jun 12, 2025 · Steering · FL

I drove vehicle to Publix with no problems. When i tried to start vehicle, key turns but car does not start. There is no cranking sound. I called a mechanic friend and after extensive diagnosis he determined it was the ESL Module which controls the steering. Fortunately i was not driving the vehicle when the ESL Module failed. There is a recall on Mercedes Benz c300 from 2012-2017 for the ESL Module problems but the 2011 is not included. It should be recalled since it is a safety hazard and it appears others have had similar problems according to comments on Google. I have a handicapped wife i take care of and having issues with the steering can cause accidents and injuries. There were no messages or symptoms of the problem prior to the failure. There needs to be a recall or further inspection done on the 2011 Mercedes Benz c300. Car will be towed to a Mercedes Benz dealership for Diagnostics.

Filed May 2, 2025 · Electrical, Steering · AK

The ESL or electronic steering lock is a very common issue with this year and model at around the 70k mile mark. You cannot start the car once this goes out and it’s over $2k to fix

Filed Nov 14, 2024 · Steering · TX

The ESL is going out and is causing the car to not detect the key.

Filed Sep 21, 2024 · Electrical, Steering · CA

For the 2011 Mercedes Benz C300, the following is a general description of the issue: The component that failed is the "internally faulty" electronic steering column lock control unit which doesn't allow the car to start its ignition. The technician at the Mercedes Benz car dealership noted on the invoice "found the electronic steering lock is internally faulty." Technician provided two specific codes and recommended to replace the steering lock control unit. Yes, this car is available for inspection upon request. Car is not reliable. After running errands, car did not start. I was stranded and could not get back home. Car had to be towed to the Mercedes Benz dealer service center. Yes, problem was reproduced in another Mercedes-Benz C300 car that I own. This other vehicle is a 2010 Mercedes-Benz C300. The failure of the "internally faulty steering lock control unit resulting in a no crank/no start condition" was confirmed on the invoice from the Mercedes Benz dealer service center. The car was not inspected by the manufacturer, police, or insurance representative. The car was inspected by the Mercedes Benz dealer service center. Prior to complete failure, car would occasionally not start. This issue first appeared on or around August 2024. This steering lock failure is a critical issue as I had the same problem with another Mercedes Benz C300 that I own. Both steering lock failures for both cars occurred around the same time period and were separately diagnosed and fixed at different Mercedes Benz dealer service centers.

Filed Jun 10, 2024 · Engine, Steering · TX

The car is not starting. no dashboard no lights no window function no seat function no radio. nothing. Ignition lights are not turning on and the car is dead. Car batteries were newly replaced but understand this could be EIS and Steering lock issues which is common in Mercedes Benz models. Why is Manufacturer not compensating / correcting for common errors on his Models?

Filed Feb 13, 2024 · Body, Steering · CA

Non operating. No tags . No plates.

Filed Mar 27, 2023 · Electrical, Steering · CA

Car slow down and stop and cannot start in traffic….

Filed Feb 17, 2023 · Airbags, Steering · NJ

Hi, I dropped off my car with Mercedes-Benz Dealership in Egg Harbor Twp, NJ back on Dec 21, 2022 and still waiting on recall to be fixed and while I'm without ever since that. Please look into this recall.

Filed Feb 1, 2023 · Engine, Steering · IL

Electronic steering locks are failing in these cars at an alarming rate. When it fails, the car will be stranded or if driving the car will completely lock the steering and take away control from the driver. This is a safety issue that Mercedes should be recalling and fixing because it will take people's lives away. Mercedes is aware of this issue but is failing to recall it and considering it as non-safety. When manufacturing the Electronic Steering lock, Mercedes used cheap parts that are prone to failure. This issue affected many years and models of their cars but only recalled a few cars. Once failure occurs, the car will not start and it will be required to tow it to a dealership where repairs over $2000 will be needed to fix this SAFETY issue.

Questions about the 2011 Mercedes-Benz C300 steering

Does the 2011 Mercedes-Benz C300 have steering problems?

Owners have filed 34 complaints about the steering of the 2011 Mercedes-Benz C300, 7% of all its complaints.

At what mileage do 2011 Mercedes-Benz C300 steering problems start?

The typical (median) mileage in owner complaints is 84,000 miles.

Was there a recall on the 2011 Mercedes-Benz C300 steering?

There is no recall for this problem on this model year.

What year does the Mercedes-Benz C300 have bad steering?

The Mercedes-Benz C300 model years with the most steering complaints are 2010 (71 complaints), 2011 (34 complaints) and 2013 (26 complaints).

Other 2011 Mercedes-Benz C300 problems

Airbags 250Suspension 60Body 49Fuel system 44Electrical 43Lights 20Brakes 13Engine 11Transmission 10Seats 4Acceleration 3Driver assistance 2Seat belts 2Wheels 2Tires 1Visibility 1

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