2008 Mercedes Benz C300 steering problems

Filed May 17, 2025 · Steering · CA

On [XXX] the car refused to start due to the electronic steering lock failure. The car was towed to the nearest Mercedes Benz Dealer at Stevens Creek Blvd, San Jose CA 95129. An inspection was done and Mercedes Benz wanted $3457.66 to replace the Steering Lock. This item is a recall item in other years of the C300 Mercedes Benz. Google shows: Mercedes-Benz has issued a recall for the Mercedes- Benz C-Class models, including the C300, due to potential steering lock issues. The recall specifically affects 2015- 2016 C300 models, as well as other C-Class variations like the 2017-2019 C300 Cabrio and Coupe. The recall is due to a potential problem with the Electronic Steering Lock (ESL) module, which is responsible for locking and unlocking the steering wheel. A faulty ESL module can prevent the steering wheel from unlocking, causing the vehicle to be unable to start. We feel that the recall should also apply to the C300 2008 model as it is exactly the same issue and completely incapacitates the car and is a danger to the public as involves the electronic steering. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Filed Apr 9, 2025 · Electrical, Steering · 90,000 miles · PA

The contact owns a 2008 Mercedes-Benz C300. The contact stated that while driving at an undisclosed speed, the steering wheel failed to turn in the intended direction. The contact stated that a message to remove the ignition key was displayed. The vehicle was driven to the residence. The contact stated that later, while starting the vehicle, the vehicle failed to start as intended. In addition, the contact stated the steering wheel had seized. The contact inspected the battery and determined there was no failure with the battery. The vehicle was taken to the dealer; however, the vehicle was not diagnosed. The contact was requested to pay a diagnostic fee and declined. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was made aware of the failure but provided no assistance. The contact was advised to take the vehicle to the dealer for a diagnostic test. The failure mileage was approximately 90,000.

Filed Dec 10, 2024 · Steering · CA

ESL failed suddenly. This appears to be a common problem with C300 MB. As such it should be part and f a recall as the expense to replace is over $2000.

Filed Nov 7, 2023 · Electrical, Engine · TX

Car worked fine, all the sudden it wouldn't turn over, I would put the key in and turn it and nothing would happen, I was stuck and had to catch a ride, lucky that I was able, a car company that is supposedly reliable shouldn't allow there cars to completely give out on people during the middle of winter storms and not take ownership, when the customer has taken good care of the car. Talked to several mechanics and turned out it was the Electronic Steering Lock (ESL) module that had malfunctioned probably due to the software and electrical. Due to this only the Benz dealerships can repair, I had to tow it to a dealership and was charged around $2000 after haggling over the price. Terrible experience and should be recalled by MB, I have seen many complaints about this online and was very disappointed there wasn't a cheaper solution. Was both a safety issue, inconvenient and very costly.

Filed Oct 18, 2022 · Airbags, Seat belts · FL · 1 injury

After repair done on the confirmed recall airbag computer/module my vehicle became immobile, malfuctioned. The vehicle warning lamps alerted the airbag malfunctioned, srs malfunction. I seeked service for repair of this recall by experts. This safety issue is still ongoing and urgency is needed for this to be resolved.

Filed Jun 29, 2022 · Electrical, Steering · RI

Pulled into parking space on side of street and turned off vehicle to pick up restaurant food. Returned to vehicle within 5 minutes, turned the key, and vehicle was dead. 93 year old mother was in car which was now stuck in parking space. We had to open the doors, due to vehicle windows not functioning, to try to prevent inside of car from overheating due to outside temperature. Called AAA, who arrived after about 45 minutes, tried to jump start car, indicated appeared battery was fine. Had to re-contact AAA to get car towed. Waited another 45 minutes for tow truck to arrive. Again checked battery and ignition, battery fine, car was locked in park and steering wheel was locked,. Towing technician had to lift up center console to reach underneath to switch to neutral. Technician had great difficulty getting car onto flatbed of tow truck because it kept slipping back into park. Adding to the difficulty was the location of the car in the parking space on the side of a busy street. Car was towed from Newport, RI to Tiverton, RI to Viti Mercedes dealer, who confirmed the problem. There were no warning lamps, messages or other symptoms of the problem prior to the failure. The final bill to repair this issue was $2,214.15. Upon review of other incidents that occurred with this make, model and year, there have been a myriad of accounts of this same issue going back many years. Based on the numerous incidents of this type and the potential safety devastation this could have caused, the $2,214.15 paid for repair in addition to $55 for towing should be reimbursed. This is a major safety issue that could be detrimental to the driver, occupants, towing company and other people around the disabled vehicle.

Filed May 14, 2021 · Electrical, Steering · CA

Drove 4 blocks away from my home to the store in merced ca on gst and 20th..when I tried to start the car it didn't start and my steering wheel was locked.and I couldn't take it out of park. I have had to replace tail lights a few times this last month. ## VIN passed ## mercedes-benz 2008 c300 ##

Filed Mar 26, 2021 · Electrical, Steering · 165,000 miles · IN

I took my car to the mercedes dealership for an alignment. It is a 2008 c300 series. After they called and said it was done they said that the esl mechanism locked up in the car and completely failed. To this point I have never had an issue with this car, and I have never had it fail. Now they are telling me that it just happens to be one of the worst parts that they have to repair notoriously in these cars. So I called two other dealerships of the same build two other mercedes dealerships told me the same thing. I looked up in the blog system and found in the national safety records that numerous people have had the same complaint and they have all been filed. Why are we not starting a recall on this because to get my car back what was supposed to be $167 is now 1,267.00 this is quite a jump for a car I have never had this issue with. They insisted that there is nothing that can be done to repair it and as likely as it is it was bound to happen at any time. So my complaint is what do I need to do to start a recall on this item. I have a hard time with all of the same parts going bad and dealership parties also telling us these are bad parts but I recall has not been initiated. But other ancillary issues have been recalled that are little to no importance however this one at any given moment can lock up your steering wheel and could potential he cause an accident. Is what two dealerships told me of course the one that I am getting repaired would not admit that. Please help us get a recall on this we are at your mercy for the safety of our families driving a mercedes-benz car.

Filed Mar 2, 2021 · Steering, Suspension · 105,000 miles · WI

Stepped on the brakes and the car veered sharply to the right. Vehicle felt very unstable. Would of been horrible if the surface was snow covered or icy. Took into a repair facility and found out the rear subframe has rusted to the point of failure. The rear tire could move several inches. Somebody could be killed or severely injured.

Filed Feb 26, 2021 · Electrical, Engine · OH

This is the 2nd time this has happened. I turned the car off and came back out and it would not start. The front wheels were locked. The key went in and turned. The lights and power was there but, the car would not start. The front wheels were locked and so was the drive shifter. The first time the car was in a parking lot and my wife was left stranded. The second time was in out driveway. We came home to get something and when we went out it wouldn't start.