Check a VIN

2008 Mercedes Benz C300 steering complaints

Page 3 of 6: complaints 41 to 70 of 136, newest first, as owners wrote them.

See the summary of 2008 Mercedes Benz C300 steering problems: which part fails, at what mileage and related recalls.

Filed Dec 7, 2016 · Electrical, Steering · 50,000 miles · CA

2008 mercedes c300 with bad esl. Cost to fix is $1200. Seems like this is a known issues with mercedes as an internet search leads to many other who have had the same issue. I parked the car at work, then went out several hours later to go to lunch and it would not start. There was no sound of the starter or any other noises when trying to start the car. I thought it was the battery, but all the lights and everything else electrical worked on the car. Just to be safe, tried to jump the car, but it still did not start. Car was stuck and could not shift it into neutral. Had to call a tow truck to get it towed my local mbz dealer. Turns out it has a bad esl.

Filed Dec 5, 2016 · Electrical, Steering · 75,000 miles · MD

An hour after parking the vehicle, I was unable to start it back up. Had it towed to the dealer and diagnosed with eis/esl failure, at a cost of $1700 to replace. Mercedes disavowed all knowledge of this being a common issue, despite hundreds of online complaints to the contrary. All signs point to this being due to a cheap/faulty part at manufacture, which can fail at any time, leaving drivers stranded in potentially unsafe areas or on the side of the road. Car has 75000 miles and exemplary service record.

Filed Nov 10, 2016 · Driver assistance, Steering · 130,000 miles · NV

Eis issue/steering wheel lock module. Vehicle was disabled and would not start due to eis/steering wheel lock module complication. Very common in c300 mbz

Filed Nov 6, 2016 · Steering · 92,717 miles · AZ

Car suddenly would not start. Steering locked, ignition would turn, but nothing happened. Had to take it to the dealership. In a loaner car now. Said it would cost approximately $1200.00 to fix the steering wheel lock problem. Technician said it was a common problem among c300. This is an outrage, and mercedes benz should be held liable.

Filed Nov 3, 2016 · Airbags, Electrical · 107,000 miles · NV

C300 not starting due to bad electronic steering lock mechanism, seems to be common.

Filed Oct 18, 2016 · Steering · 91,234 miles · CA

Electronic steering lock fail car won't turn on

Filed Oct 3, 2016 · Electrical, Steering · 115,000 miles · IL

Car wont start ,local mechanic refer to common problem (ignition moduel),I was coming out of the cvs phatmacy and the car just wont start ,called mb the y asked me to jump start but nothing ,different key nothing so I towed to the dealer .

Filed Sep 21, 2016 · Steering · 62,200 miles · CA

Driving at night and car was parked. Tried to start the car but it won't start at all. I had the car towed to the dealership and was diagnosed as a steering lock mechanism malfunction. This issue has been submitted by other c300 owners and has been a common complaint. There is a safety concern by all of us regarding the problem especially it can happen anytime. I would like to request that this be escalated to a recall for all affected models from mercedes. It is unfair to us to keep paying over a thousand dollars for the repair. My car only has 62200miles in it.

Filed Aug 30, 2016 · Steering · 75,250 miles · VA

Electronic steering lock motor failure - car did not start and engine non-responsive. Only the dealer and mercedes benz authorized repair shops can fix this issue. Understand that this is a common problem. Vehicle was stationary.

Filed Aug 19, 2016 · Steering · 57,811 miles · CA

This occurred in stationary position in my garage. Steering wheel locks up when parked with wheels forward / turning key to start engine does not work. Per the dealer, the electronic ignition lock anti-theft control unit is faulty. There was no indication of a problem prior. This could leave people stranded in dangerous situations.

Filed Aug 14, 2016 · Steering · 88,000 miles · WI

I stopped at a kwik trip (2006 n spring st, beaver dam, wi 53916) to put gas in my 2008 mercedes c300. Car would not start after filling up. My steering was locked and so was my shifting as I was stuck in park. After troubleshooting things such as the battery, fuses, etc I looked online and found out many people have been in the same situation. There are videos on youtube and forums with tens of thousands of views and numerous posts describing what seems to be a electronic steering lock (esl) or electronic ignition system (eis). I know mercedes has acknowledged the problem and they have argued it is not a safety hazard but there are many instances where it can be a big safety hazard. Luckily it was summer here in wisconsin where I was stuck at that gas station from 7:30pm - 1:00am. So essentially the problem has nothing to do with filling up with gasoline. It is just with the car suddenly not starting. It is a esl failure and it isn't only a safety hazard, mercedes is charging 1300-1900 for what they acknowledge has been a known issue with certain models! I filed this thanks to a forum, as I mentioned earlier there is a lot of evidence of this on the web.

Filed Aug 9, 2016 · Electrical, Steering · 99,000 miles · CA

Tl* the contact owns a 2008 mercedes benz c300. The contact stated that while driving at 35 MPH, the vehicle stalled without warning. The vehicle was taken to the dealer where it was diagnosed that the steering lock and ignition module needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 99,000.

Filed Jul 30, 2016 · Steering · 122,115 miles · FL

Tried to start the car totally dead, steering column locked, towed it to the mechanic the mechanic states that he is trying to purchase the part from mercedes. Mercedes states that the car might have to towed there because it is a safety issue and they have to handle the repair. Waiting to hear if mercedes will sell the part 8/1/16. Obviously a recall issue how can the government help us with this obvious safety issue.

Filed Jul 27, 2016 · Electrical, Engine · 93,121 miles · NJ

On july 21,2016 at 9am and I parked my car and went to work, 2 hours later came back and try to start the car, did not start. Car door locks and trunk locks open and close but when I turn the ignition on , no response, no display on instrument panel around speedometer gauges. No hissing or cranking or beeping noise also. Steering column was also locked up and inoperable.about 2 years ago command screen with lcd display that controls all functions smoked a little and was shut down display. Going to the last weeks problem steering column has locked me out and also eis that is the communicator from ignition switch and alternator or started do not function also. I happened to see more than hundreds of car with the same year group and model has smiliar problems .my car mileage was 93121. I would like make this as a manufacturing problem of unreliability of the parts and the manufacturer let it roll off assembly line with out doing diligent testing of the parts involved from the suppliers for reliablity and durability and in turn cost the consumers $2000-3000 of unnecessary expense/troubleshoot and fix/ than you very much for your help.

Filed Jul 21, 2016 · Steering · 87,000 miles · TX

I went to the cinema as regular day, no rain nor hot. When I'm back after 2 hours, the car suddenly could not start without warnings or anything else. The light still good, battery is good, radio still on. So I went on research and there are tons of complaints about this c300 model on the steering lock problem. I don't know why mercedes benz let it happen, there are no fault from customers; they should recall to change the steer wheel, which easy cost you $1,600. I would not happy at all for mercedes benz quality control since it let the c300 has that default without any notices or attempt to alert consumers.

Filed Jul 11, 2016 · Steering · IL

Malfunctioning electronic steering lock control unit which seems to be a common defect for mb w204

Filed Jul 7, 2016 · Steering · 90,000 miles · TX

08 mercedes c300w -- went into h.e.b for 5 mins, car was stationed on flat surface. Returning to vehicle I inserted the key, all of a sudden the car would not start, no crank what so ever. Lights and radio worked, but the windows, steering and shifter would not move at all. Dealer says its the steering lock and lots of customers have had the same problem; unfortunately, mercedes has not put a recall on it as of yet. Total cost $1,500.00 as of 07/05/2016. Part 575.00 diagnose 175.00 and labor 750.00 wow. I will never own another mercedes. I now know how to respond to those who ask how I feel about mercedes. Very disappointing.

Filed Jul 2, 2016 · Electrical, Steering · 75,000 miles · NY

Parked vechile to make a quick stop when I returned vechile will not start. Got a jump and it was confirmed it was not the battery car was only at 75000 miles

Filed Jun 5, 2016 · Electrical, Steering · 100,000 miles · TX

My car won't start, read online hundreds of others cars that have had the same problem for 2008 4matic c300. Why is this not a recall.

Filed Apr 15, 2016 · Steering · 92,956 miles · OK

On 3/6/16 the vehicle was parked at gas station for a few minutes. Upon my return to the car, the car wouldn't start. Contacted road side assistance and they tried in vain to start car. Had to tow vehicle to repair shop. Next day, mechanic tested and ran diagnostics - found bad ezl steering lock assembly. Mileage was 92950 at time of failure. Cost $1200. Had to wait a week to get parts and for repair. Rental expense was an additional $200. Grand total - $1400.

Filed Mar 22, 2016 · Driver assistance, Steering · 118,000 miles · PA

Could not start my car while stationary. Put key in the ignition and got a message on the dash to remove key from ignition. No dash lights came on. There was no clicking or noise...it was just dead. The alarm system and headlight and interior lights were all working so it was not the battery. I called roadside and the gave me a jump, but confirmed that my battery was not the problem. My car had to be towed to the dealership on saturday night after waiting for 5 hours. The dealership did not even conduct the diagnostics on the car until tuesday afternoon. They determined that the steering lock was defective and needed to be replaced at the cost of $1000. They did not even offer to loan me a car, or ask if I needed transportation. So essentially they left their customer stranded! This is not the service that is expected from mercedes! I have had cars (acura and bmw) longer than my 2008 c300 with more miles which did not require a replacement of the steering lock. This is a common problem among all mercedes and should be recalled by the manufacturer.

Filed Feb 16, 2016 · Steering · 63,000 miles · CA

Electronic steering lock failure. Couldn't get car started. Only 63k miles. Why has this issue not being recalled yet?

Filed Jan 29, 2016 · Steering · 50,000 miles · IL

Cars steering column locked up while car was parked several times and after numerous attempts with the keys it eventually started up. But one day I parked it and it would not start up at all. Had to have the car towed to mercedes service department and was informed that it was the eis and that it would cost 1300 dollars to repair. Did research online and noticed that this is a common occurrence for this vehicle years 2008-2009 and that this is more a manufacturing defect that should be covered under a mercedes benz recall rather than passing this cost off to the consumer. I talked this over with the service tech and he stated that he gets numerous vehicles in for this service and that he anticipates that this will eventually be a recall in the future but presently I would need to pay up front and wait for the recall to be generated by mercedes. This is unfair that a defective part is being passed on to the customer, my vehicle only has 50,000 and it is apparent that this part goes bad on the vehicle just about the time the warranty expires. Mercedes needs to stand behind it's vehicle and satisfy its customers with a recall of this part.

Filed Jan 27, 2016 · Brakes, Steering · 90,000 miles · LA

Tl* the contact owns a 2008 mercedes-benz c300. The contact stated that the remote key failed to start the vehicle. The brake pedal locked up, the steering wheel seized, and the gear shifter failed to come out of park. The instrument panel indicated to remove the key from the ignition switch. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The approximate failure mileage was 90,000.

Filed Jan 27, 2016 · Electrical, Steering · CA

The c-class has a surmountable amount of complaints pertaining to the ignition switch and steering lock. Both of which can go out at anytime, including while driving and being stranded in desolate locations without warning. I've had to replace both parts and the cost is unfair to the consumer because there is obviously a defect that is not being acknowledged. Both instances, I parked my vehicle, went into a business establishment, returned to my vehicle to leave and found myself stranded. Thank god, I was in safe locations but what if I wasn't. These cars are not reliable and these problems need to be fixed immediately. Also, mercedes is not sure if this can go out while the vehicle is in motion which is even mor scarier.

Filed Dec 27, 2015 · Electrical, Steering · TX

Car will not start, failure in the electrical steering system

Filed Dec 23, 2015 · Steering · 78,921 miles · GA

I was driving my 2008 mercedes 300c, parked the car for less than 10 minutes returned to leave and it would not start. The key locks and unlocks the doors, the lights come on, the radio turns on, and the dash lights up. You can insert and turn the key but the car will not start. The steering wheel is locked and the drive is locked in park. I tried jumping it and it did nothing I didn't think it was the battery but had it checked anyways. Now I'm stranded and had to call aaa and wait for 2 and 1/2 hours to have it towed on a flat bed by a 2nd tow driver(the 1st tow truck couldn't tow it because the car wouldn't shift in neutral) to the repair shop and was told that the eis and steering lock needed to be replaced and the cost was $1647.24. After researching eis replacement this is a common among among many models and mercedes should be responsible for this.

Filed Dec 12, 2015 · Electrical, Steering · 58,200 miles · FL

Eis electronic ignition system or esl electronic steering lock. Put key in ignition and nothing happens. Steering wheel locked. Car won't come out of park. Car was parked all three times this happened, twice before the car was diagnosed at the my dealership on clark road, in sarasota, florida, and once, so far, after problem was diagnosed and repaired. Repair lasted two days.

Filed Dec 11, 2015 · Electrical, Engine · 93,000 miles · ID

Steering lock failed. 10 cent motor will not lock steering wheel. Causes car to think it is stolen, disables the entire car. Left me stranded in freezing temperature with no warning. I got gas, got in the car to leave to work, and nothing worked. This is very dangerous. Luckily I was able to get someone to pick me up, as my cell phone was about to die.

Filed Dec 3, 2015 · Electrical, Engine · 160,000 miles · FL

I parked the car in the garage early after noon in november 2014, and some time later that day the car would not start. I turn the steering wheel right then left thinking it might be a steering lock problem and kept messing with steering column trying to find problem being possibly a pinched wire and the the instrument cluster lights came on do a self check then car started. Used scan tool to retrieve codes and none were found. Second incident occurred when I parked at a gas station and paid for gas and the car did not start, nor did the usual instrument cluster lights come on when the key is inserted and turned as in the first time it happened. I started to adjust the steering column such as to raise the wheel and the lights came on, and I turned the key and the car started. Ran a diagnostic check for codes and still no codes stored. Third incident, parked the car after leaving church service and then was asked to move it from the lawn so the yard could be worked on. I started the car and turned the wheel as to back it up into a different location. I shut the car off with the wheel turned all the way to the right and then went to start it 2 to 3 hours later and it would not start and steering wheel is all the way to the right and locked in that position. Things I checked. Charged battery, both key fabs lock and unlock vehicle, the key is recognized by the security system but will not start the car. The key is also recognized when in the ignition. Audio warning comes on when key is left in ignition with door open. I believe the problem is in the steering column, only because every incident that has involved the adjustment of the steering column caused it to start and now with the steering wheel turned all the way to the right gave it the final failure status.

VIN decoder

See the problems and recalls for an exact car

Buying a used 2008 Mercedes Benz C300?

Check the exact car before you pay: accidents, salvage or flood titles, odometer readings and previous owners.

Check its history