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Mercedes Benz C300 won't shift problems

18 of the 1,248 owner complaints about the Mercedes Benz C300 describe stuck in gear or won't shift, most of them for the 2008 model year.

owner complaints
18
worst model year
2008
typical repair cost reported
$1,400
typical mileage
90,721
Is there a fix? No recall or service bulletin covers this area of the car yet.

By model year

What owners say

Filed Dec 30, 2024 · Electrical, Engine · MN

Camshaft adjuster solenoid leaked oil into wiring harness, caused vehicle to go into limp mode and not accelerate/shift gears. This is a known problem with the m272 engine, this vin did not show up on the recall list.

Filed Jun 29, 2022 · Electrical, Steering · RI

Pulled into parking space on side of street and turned off vehicle to pick up restaurant food. Returned to vehicle within 5 minutes, turned the key, and vehicle was dead. 93 year old mother was in car which was now stuck in parking space. We had to open the doors, due to vehicle windows not functioning, to try to prevent inside of car from overheating due to outside temperature. Called AAA, who arrived after about 45 minutes, tried to jump start car, indicated appeared battery was fine. Had to re-contact AAA to get car towed. Waited another 45 minutes for tow truck to arrive. Again checked battery and ignition, battery fine, car was locked in park and steering wheel was locked,. Towing technician had to lift up center console to reach underneath to switch to neutral. Technician had great difficulty getting car onto flatbed of tow truck because it kept slipping back into park. Adding to the difficulty was the location of the car in the parking space on the side of a busy street. Car was towed from Newport, RI to Tiverton, RI to Viti Mercedes dealer, who confirmed the problem. There were no warning lamps, messages or other symptoms of the problem prior to the failure. The final bill to repair this issue was $2,214.15. Upon review of other incidents that occurred with this make, model and year, there have been a myriad of accounts of this same issue going back many years. Based on the numerous incidents of this type and the potential safety devastation this could have caused, the $2,214.15 paid for repair in addition to $55 for towing should be reimbursed. This is a major safety issue that could be detrimental to the driver, occupants, towing company and other people around the disabled vehicle.

Filed Jan 24, 2018 · Electrical · 92,000 miles · TX

Ignition switch failed at 92,000 miles. Car was working fine and would not start again once parked. Dash lights & radio turned on, but car would not start. Horn did not work and gears would not shift with key turned on start position. Had to get car towed and cost $1,400 to fix. Aside from this, I have replaced the alternator, car computer, valve cover, and air flow sensor. Catalytic converters also went out, al within a 4 month period.

Filed Apr 27, 2017 · Electrical · 30,000 miles · DE

I went to work and my vehicle was just fine. I left for lunch break stopped at the groccery store and went home which is just a few miles away. I parked my vehicle went inside to drop my groceries off and eat lunch and when it was time to return to work my car would not start! I was so pissed off! The steering wheel would not turn and the gears would not shift at all. I only have 30k miles on my car and one owner before me. I am the only driver and my car is in impeccable shape! I know it is not the battery because I just put a brandnew one in just 3 months ago. I do not understand why there has not been a recall for this issue because I see thousands of complaints about this repair so it is obviously a manufacturing issue. When I first bought my benz I fell in love with the brand. I have always been a audi/bmw girl but vowed I would never go back until this issue. Mercedes does not treat it's customers right so this will be my last benz! Recall this issue benz!

Filed Jan 28, 2017 · Electrical · 136,000 miles · TX

Eis failure. Vehicle has 136,000 miles. Inserted key into ignition and tried to start the vehicle. Nothing happened, no start. Transmission stuck in park. Tried jump starting, replaced battery even though it tested o.k. But was old enough to make me question it's viability, checked fuses, etc. Online research shows that eis failure is a fairly common issue with mb products, particularly the c class. This is not an owner reparable item. Will have to have the vehicle towed to a dealership and repaired there at the usual inflated cost of doing so.

Filed Dec 20, 2016 · Electrical, Steering · 93,000 miles · TX

Ordinary day at my job, got off and went to my car and put the key in lights in the instrument cluster came on and message was " remove the key" turn the key to accessory nothing happens, turn it all the way to start the ignition nothing happens, the vehicle is stuck in park and there is no way to move the shifter. After a research online and few phone calls I found out that this is a very common problem among mercedes vehicles. I took it to the dealer they did diagnose it for steering wheel lock and quoted me $1,300 for repairs. I do believe this should be a recall or at lease mercedes-benz of USA take it's part and reimburse the parts since it's a very common problem. I'm not happy at all of the way they deal with this problem.

Filed Oct 15, 2016 · Electrical · 79,000 miles · TX

Car will not start while parked. Battery checked and tested good by aaa. Steering wheel locked. Car will not shift out of park. Towed to christian brothers automotive and problem was diagnosed as eis failure. Was told that this is a very common problem for this car. However, it is a 'dealer only' repair due to mercedes refusal to either sell parts or release codes to independent dealers. Was also told there is a lawsuit attempting to force mercedes to cease with the proprietary baloney. The repairs are very expensive and there is no alternative to the dealership. This needs to be a recall or, at the very least, all the necessary parts and codes need to be made available to independent repair facilities.

Filed Sep 6, 2016 · Electrical, Engine · 81,000 miles · TX

From a parked vehicle, I unlocked car and inserted key and turned to start position 2. No steering unlock, shift lever stuck in park and no engine start. Message "take your key from ignition" appeared as well when I opened door. Voltage from battery was 12.7 vdc. Had car towed to mercedes benz dealer and was diagnosed with eis failure (electronic ignition system). Cost for repair: $1,350.

Filed Aug 15, 2016 · Electrical · NY

With the vehicle parked, the car won't start, battery and lights work fine, when turning key the engine does not turn over. The steering wheel is locked and it won't shift into neutral. Sounds like the same eis problem that so many others have.

Filed Aug 14, 2016 · Steering · 88,000 miles · WI

I stopped at a kwik trip (2006 n spring st, beaver dam, wi 53916) to put gas in my 2008 mercedes c300. Car would not start after filling up. My steering was locked and so was my shifting as I was stuck in park. After troubleshooting things such as the battery, fuses, etc I looked online and found out many people have been in the same situation. There are videos on youtube and forums with tens of thousands of views and numerous posts describing what seems to be a electronic steering lock (esl) or electronic ignition system (eis). I know mercedes has acknowledged the problem and they have argued it is not a safety hazard but there are many instances where it can be a big safety hazard. Luckily it was summer here in wisconsin where I was stuck at that gas station from 7:30pm - 1:00am. So essentially the problem has nothing to do with filling up with gasoline. It is just with the car suddenly not starting. It is a esl failure and it isn't only a safety hazard, mercedes is charging 1300-1900 for what they acknowledge has been a known issue with certain models! I filed this thanks to a forum, as I mentioned earlier there is a lot of evidence of this on the web.

Related recalls

No recalls on record for this model year.

Questions about the Mercedes Benz C300 won't shift

Which Mercedes Benz C300 years have stuck in gear or won't shift problems?

The model years with the most reports are 2008 (13 complaints) and 2009 (5 complaints).

How much does it cost to fix stuck in gear or won't shift on the Mercedes Benz C300?

Owners who mentioned a price put the repair at about $1,400 (median of 8 complaints that include a dollar amount). Costs vary with mileage, warranty and where the work is done.

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