The contact owns a 2018 Mercedes-Benz E400 4MATIC. The contact received notification of the federal safety agency Campaign Number: 26V216000 (POWER TRAIN); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue.
The worst 2018 Mercedes-Benz E 400 4matic problems
Ranked by number of owner complaints. Mileage and cost come from what owners wrote.
- Transmission2
- Engine1
Problems by type
Tap a problem to see which part fails, at what mileage and in which other years.
- Transmission2
- Engine1
Recalls 1
Power train: driveline: universal joint
- What is wrong
- Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2018 E 400 4MATIC Sedan, E 400 4MATIC Wagon, E 400 4MATIC Cabriolet, E 400 4MATIC Coupe, 2018-2020 Maybach S 560 4MATIC, S 560 4MATIC Coupe, S 450 4MATIC, 2019-2020 E 450 4MATIC Sedan, E 450 4MATIC Wagon, E 450 4MATIC Coupe, and E 450 4MATIC Cabriolet vehicles. The drive shaft universal joint may break, resulting in a sudden loss of drive power.
- Risk
- A sudden loss of drive power increases the risk of a crash.
- Remedy
- Dealers will inspect and replace the drive shaft as necessary, free of charge. Interim letters, notifying owners of the safety risk, were mailed May 22, 2026. Additional letters will be sent once the remedy is available. Owners may contact MBUSA customer service at 1‑800‑367‑6372. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on beginning April 10, 2026.
Recall number 26V216000 · Recall details
Technical service bulletins for the 2018 Mercedes-Benz E 400 4matic 40
Bulletins tell dealers how to fix known problems. A warranty extension means the manufacturer pays for that repair for longer.
- Dear Mercedes-Benz Owner: In our continuing efforts to ensure the proper performance of Mercedes-Benz...
- Fuel/propulsion system
- Mercedes-Benz AG (“MBAG”), the manufacturer of Mercedes-Benz vehicles, has extended the warranty for the...
- Visibility/wiper
- Engine
- Customer complaints relating to automatic transmission 725.0 (NAG3 Classic /9G‑TRONIC automatic...
- Slight creaking noises when steering
- Repeat workshop visit for vehicle vibration while braking from 60MPH. NOTE: Although the symptom is...
- Red coolant warning in instrument cluster
- Only vehicles with a variable transfer case are affected
See all 40 bulletins for the 2018 Mercedes-Benz E 400 4matic
What 2018 Mercedes-Benz E 400 4matic owners say
Most recent owner complaints, unedited.
Component/System: The intake camshaft positioner/adjuster on cylinder bank 2 of the M276 V6 engine has failed, along with associated timing components. The vehicle (2018 Mercedes-Benz E400, VIN [XXX]) remains unrepaired and is available for inspection upon request. Safety Risk: The engine produces a loud metallic rattle on cold starts, indicating loss of proper camshaft timing control. If unaddressed, camshaft timing deviation can progress to timing chain failure, which on interference engines can cause valve-to-piston contact and sudden, severe engine damage or loss of power while driving, posing a risk to vehicle control. Confirmed by Dealer: Yes. Mercedes-Benz of Catonsville (RO# [XXX]) diagnosed the issue and confirmed stored fault code P002177, indicating the intake camshaft position on cylinder bank 2 deviates from its specified value. The dealer's own notes state camshaft adjusters "are prone to failure and commonly damage camshafts when they fail." Manufacturer Notified: I contacted Mercedes-Benz USA directly (Case #[XXX]) to request they address this repair, citing that this camshaft/timing failure is a known, recurring issue on M276-equipped vehicles, supported by Mercedes' own technical service bulletins (TSB LI05.10-P-056435 and TSB LI05.20-P-059966) describing this exact failure pattern. Despite multiple attempts, including a promised callback that was never received and nearly an hour on hold with no resolution, Mercedes-Benz USA has not adequately responded or taken action. Warning Signs: The check engine light illuminated in early August 2026, prompting a dealer visit. The cold-start rattle was identified by the dealer during diagnosis the following day. No prior symptoms were noticed beforehand. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The contact owns a 2018 Mercedes-Benz E400 4MATIC. The contact stated that while driving at an undisclosed speed, the accelerator pedal was depressed and the driveshaft felt loose, with an abnormally loud knocking sound coming from the vehicle. The contact associated the failure with the federal safety agency Campaign Number: 26V216000 (Power Train). The dealer was contacted; however, the vehicle was not diagnosed or repaired. The manufacturer was contacted and informed the contact that the remedy was not yet available. The failure mileage was approximately 84,000.
Compare the 2018 Mercedes-Benz E 400 4matic
Other model years
2018
Questions about the 2018 Mercedes-Benz E 400 4matic
Is the 2018 Mercedes-Benz E 400 4matic reliable?
Owners have filed 3 complaints about the 2018 Mercedes-Benz E 400 4matic, close to a typical E 400 4matic model year.
What is the most common problem with the 2018 Mercedes-Benz E 400 4matic?
Transmission and drivetrain, with 2 complaints. Next is engine (1).
How many recalls does the 2018 Mercedes-Benz E 400 4matic have?
1 recall, covering power train.
Was there a recall on the 2018 Mercedes-Benz E 400 4matic transmission?
Yes, 1 recall: 26V216000. Check your VIN to see if your car still needs the free repair.
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