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2018-2020 Mercedes-Benz E 400 4matic, Mercedes-Benz E 400 4matic Cabriolet and others recall: universal joint

Mercedes-Benz USA, LLC reported this safety recall on April 3, 2026. It covers about 24,092 vehicles.

vehicles affected
24,092
reported
Apr 3, 2026
related complaints
10

Power train: driveline: universal joint

What is wrong
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2018 E 400 4MATIC Sedan, E 400 4MATIC Wagon, E 400 4MATIC Cabriolet, E 400 4MATIC Coupe, 2018-2020 Maybach S 560 4MATIC, S 560 4MATIC Coupe, S 450 4MATIC, 2019-2020 E 450 4MATIC Sedan, E 450 4MATIC Wagon, E 450 4MATIC Coupe, and E 450 4MATIC Cabriolet vehicles. The drive shaft universal joint may break, resulting in a sudden loss of drive power.
Risk
A sudden loss of drive power increases the risk of a crash.
Remedy
Dealers will inspect and replace the drive shaft as necessary, free of charge. Interim letters, notifying owners of the safety risk, were mailed May 22, 2026. Additional letters will be sent once the remedy is available. Owners may contact MBUSA customer service at 1‑800‑367‑6372. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on beginning April 10, 2026.

Recall number 26V216000

Affected vehicles

Owner complaints about the same problem

Owners of these vehicles have filed 10 complaints about transmission problems.

2018 Mercedes-Benz E 400 4matic2018 Mercedes-Benz E 400 4matic Cabriolet2018 Mercedes-Benz E 400 4matic Coupe2018 Mercedes-Benz E 400 4matic Wagon2019 Mercedes-Benz E 450 4matic2020 Mercedes-Benz E 450 4matic2019 Mercedes-Benz E 450 4matic Cabriolet2020 Mercedes-Benz E 450 4matic Cabriolet2019 Mercedes-Benz E 450 4matic Coupe2020 Mercedes-Benz E 450 4matic Coupe2019 Mercedes-Benz E 450 4matic Wagon2020 Mercedes-Benz E 450 4matic Wagon

Questions about recall 26V216000

Is there a recall on the 2018-2020 Mercedes-Benz E 400 4matic, Mercedes-Benz E 400 4matic Cabriolet and others universal joint?

Yes. Recall 26V216000, reported on April 3, 2026, covers about 24,092 vehicles.

What is the fix for recall 26V216000?

Dealers will inspect and replace the drive shaft as necessary, free of charge. Interim letters, notifying owners of the safety risk, were mailed May 22, 2026. Additional letters will be sent once the remedy is available. Owners may contact MBUSA customer service at 1‑800‑367‑6372. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on beginning April 10, 2026.

Is the recall repair free?

Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.

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