The contact owns a 2020 Mercedes-Benz E450 4Matic. While the contact’s son was driving at an undisclosed speed, the vehicle unexpectedly slowed down and failed to properly accelerate. The contact's son attempted to shift into reverse; however, the transmission was making an abnormal grinding sound. The vehicle was towed to the dealer to be diagnosed. The vehicle was diagnosed with drivetrain and engine damage, catalytic converter failure, and a bolt had snapped or was loose. The contact stated that the dealer related the failure to the federal safety agency Campaign Number: 26V216000 (POWER TRAIN). The vehicle was not repaired. The part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 78,000.
The worst 2020 Mercedes-Benz E 450 4matic problems
Ranked by number of owner complaints. Mileage and cost come from what owners wrote.
- Driver assistance1
- Engine1
- Fuel system1
- Transmission1
Problems by type
Tap a problem to see which part fails, at what mileage and in which other years.
- Driver assistance1
- Engine1
- Fuel system1
- Transmission1
Recalls 1
Power train: driveline: universal joint
- What is wrong
- Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2018 E 400 4MATIC Sedan, E 400 4MATIC Wagon, E 400 4MATIC Cabriolet, E 400 4MATIC Coupe, 2018-2020 Maybach S 560 4MATIC, S 560 4MATIC Coupe, S 450 4MATIC, 2019-2020 E 450 4MATIC Sedan, E 450 4MATIC Wagon, E 450 4MATIC Coupe, and E 450 4MATIC Cabriolet vehicles. The drive shaft universal joint may break, resulting in a sudden loss of drive power.
- Risk
- A sudden loss of drive power increases the risk of a crash.
- Remedy
- Dealers will inspect and replace the drive shaft as necessary, free of charge. Interim letters, notifying owners of the safety risk, were mailed May 22, 2026. Additional letters will be sent once the remedy is available. Owners may contact MBUSA customer service at 1‑800‑367‑6372. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on beginning April 10, 2026.
Recall number 26V216000 · Recall details
Technical service bulletins for the 2020 Mercedes-Benz E 450 4matic 32
Bulletins tell dealers how to fix known problems. A warranty extension means the manufacturer pays for that repair for longer.
- Dear Mercedes-Benz Owner: In our continuing efforts to ensure the proper performance of Mercedes-Benz...
- Fuel/propulsion system
- Customer complaints relating to automatic transmission 725.0 (NAG3 Classic /9G‑TRONIC automatic...
- Slight creaking noises when steering
- Repeat workshop visit for vehicle vibration while braking from 60MPH. NOTE: Although the symptom is...
- Red coolant warning in instrument cluster
- Only vehicles with a variable transfer case are affected
- Clanking noise from the area of the speakers in the doors
- Customer complaints relating to automatic transmission 725.0 (NAG3 Classic / 9G‑TRONIC automatic...
- During part of the steering movement, it feels heavier or more difficult to steer in the same spot every time
See all 32 bulletins for the 2020 Mercedes-Benz E 450 4matic
What 2020 Mercedes-Benz E 450 4matic owners say
Most recent owner complaints, unedited.
My 2020 E450 has not been serviced on schedule due to Mercedes-Benz of Indianapolis and its service manger banning and blacklisting me for months. This service department would not allow my vehicle to be serviced under a prepaid maintenance and wheel and tire plan, and most importantly my vehicle's warranty. When I went there for an appointment, a flat tire, or help with my vehicle, they kicked me out, verbally harassed and threatened me because I did not pay the deductible on a loaner vehicle because my signature was forged to submit a false claim. I have had problems with my vehicle, but most recently, as I was driving on a roundabout in rush hour traffic, when my vehicle suddeny stopped and experienced lack of compulsion and would not drive. It had already had a check light engine, tires, batteries, and brakes. It was surprising because my 2020 E450 Mercedes-Benz had only 39,000 miles. I did not have anywhere to take it to. Mercedes-Benz Customer Care authorized it to be towed to the Mercedes-Benz of Fort Wayne because the service manager black listed me from surrounding MercedesBenz service departments. When my vehicle was towed to Fort Wayne, the service department would not allow me to use my warranty. It had expired before I had a chance to use my prepaid plans. I explained my issues, and in April and May, I told them about a recall. They ignored me, but saw problems and concerns of safety while I wad driving. They did find leaking and now what to charge me $26,000 to replace mt vehicle's engine, such as a leakage and symptoms of the exact signs of what the recall states. As of today, Mercedes-Benz of Fort Wayne has had my vehicle since April 1, 2026, (three months) in an unassembled state. Now, they are threatening to charge storage fees and sieze by vehicle even though it is unsafe to drive. Thank you for taking time to read this.
Back up camera not functioning. Emblem cover will not retract. Must use key fob or electronic controls to open the trunk.
Compare the 2020 Mercedes-Benz E 450 4matic
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Questions about the 2020 Mercedes-Benz E 450 4matic
Is the 2020 Mercedes-Benz E 450 4matic reliable?
Owners have filed 3 complaints about the 2020 Mercedes-Benz E 450 4matic, 1.5 times a typical E 450 4matic model year.
What is the most common problem with the 2020 Mercedes-Benz E 450 4matic?
Driver assistance and stability, with 1 complaint. Next is engine (1).
How many recalls does the 2020 Mercedes-Benz E 450 4matic have?
1 recall, covering power train.
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