The infotainment and vehicle information system randomly goes black, resets itself while driving. There are no error messages or warnings. The system reboots and the screens come back after about 10-20 seconds. There was a recall issued for this back in May of 2026 and I had Mercedes Benz of Asheville, NC perform the required system update on June 17, 2026. Obviously the update did not correct the problem.
The worst 2024 Mercedes-Benz E 450 4matic problems
Ranked by number of owner complaints. Mileage and cost come from what owners wrote.
- Driver assistance1
Problems by type
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- Driver assistance1
Recalls 1
Electrical system: instrument cluster/panel
- What is wrong
- Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2024-2026 AMG GT, C-Class, E-Class, SL, CLE, and GLC vehicles. The infotainment control unit may reset while the vehicle is in motion and cause the instrument panel display to go blank.
- Risk
- An instrument panel display that fails to show critical safety information, such as the speedometer and warning lights, increases the risk of a crash.
- Remedy
- Dealers will update the infotainment control unit software, free of charge. Owner notification letters were mailed June 29, 2026. MBUSA's number for this recall is 2026050004. Owners may contact MBUSA customer service at 1‑800‑367‑6372. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on beginning May 8, 2026.
Recall number 26V281000 · Recall details
Technical service bulletins for the 2024 Mercedes-Benz E 450 4matic 93
Bulletins tell dealers how to fix known problems. A warranty extension means the manufacturer pays for that repair for longer.
- Dear Mercedes-Benz Owner: In our continuing efforts to ensure the proper performance of Mercedes-Benz...
- Issue Mercedes-Benz AG, the manufacturer of Mercedes-Benz vehicles, is launching an OTA update to the...
- Diverse functional limitations in the vehicle in combination with various warning and fault messages in...
- Wheezing noises/squeaking noises from the front shock absorbers when passing over surface undulations and...
- Issue A software update will be performed that provides enhancements to the robustness and system...
- Slight creaking noises when steering
- Repeat workshop visit for vehicle vibration while braking from 60MPH. NOTE: Although the symptom is...
- Whining / humming noises (described as foghorn‑like) from the drivetrain in the rear axle area during...
- Clanking noise from the area of the speakers in the doors
- Traffic sign symbol for "Traffic Sign Assist" is blinking in instrument cluster without obvious
See all 93 bulletins for the 2024 Mercedes-Benz E 450 4matic
What 2024 Mercedes-Benz E 450 4matic owners say
Most recent owner complaints, unedited.
My auto assist emergency braking function has triggered 3 times over the last few months with no other cars or hazzards near me. There was not warning. Each time it caused sudden unexpected severe jerking. More importantly, had there been a car behind me, it would have run into me and caused an collision. I reported this to the dealer who was unable to replicate the problem so it returned my car without a solution. I have notified MBUSA.
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Questions about the 2024 Mercedes-Benz E 450 4matic
Is the 2024 Mercedes-Benz E 450 4matic reliable?
Owners have filed 2 complaints about the 2024 Mercedes-Benz E 450 4matic, close to a typical E 450 4matic model year.
What is the most common problem with the 2024 Mercedes-Benz E 450 4matic?
Driver assistance and stability, with 1 complaint.
How many recalls does the 2024 Mercedes-Benz E 450 4matic have?
1 recall, covering electrical system.
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