Complaint Diverse functional limitations in the vehicle in combination with various warning and fault...
Mercedes-Benz technical service bulletin LI54.21-P-079510 for 2022-2026 Mercedes-Benz C300, 2024-2026 Mercedes-Benz E350 and 2023-2025 Mercedes-Benz GLC 300 and others.
- Bulletin number
- LI54.21-P-079510
- Component
- Power train
- Summary
- Complaint Diverse functional limitations in the vehicle in combination with various warning and fault messages in the instrument cluster display. Cause Communication timeouts mean that communication errors may occur in the on‑board electrical system, which can result in various fault messages being displayed in the instrument cluster. This could be down to delayed feedback from the drivetrain control unit (N127) (CPC) to other control units networked to the CAN bus. Information: Only valid for vehicles through production period 10/2025. Not valid for vehicles with control unit CDCC (N125, central controller charging and driving) • It may not be possible to attribute any communication errors stored in the control units on the CAN bus to a specific cause • In rare instances, there may be a brief activation of the yellow warning lamp for engine diagnosis or there may be a sporadic delay with the start enable. • There may not be any specific fault codes present that indicate a specific component. Example image: Fault messages in instrument cluster: The reason for this could be down to delayed feedback from the control unit CPC3 to other control units networked on the CAN bus. Remedy Do not replace any components!!! 1. Connect charger (see AR54.10‑P‑1127WT). Note: An adequate voltage from the on‑board electrical system battery must be guaranteed for the entire duration of the work procedure. Otherwise, the control units could be damaged if an undervoltage occurs. Information: Observe the operating instructions of the charger. Information: Use the charger to ensure an adequate voltage (at least 12.5 V) from the on‑board electrical system battery. ‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑ 2. Connect diagnostic system (see AD00.00‑P‑2000‑06FR). Note: Always use the latest XENTRY Diagnostics software release. Information: Strict compliance with the operation steps in XENTRY Diagnostics is absolutely essential. ‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑ 3. Select control unit N127 (CPC) via the direct link using XENTRY Diagnosis. Information: To do so, select the following menu items: Control units view → Drive systems → N127 ‑ "Drivetrain" control unit (CPC) ‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑ 4. Update software for control unit N127 (CPC) (see AR54.21‑P‑0014‑01Y). Info: To do so, select the following menu items: Adaptations → Control unit update → Update control unit software. Information: You are then automatically guided through the steps "Update of control unit software" and "SCN coding". Always observe the following operation steps at all times ‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑ 5. Disconnect diagnostic device from vehicle (see AD00.00‑P‑2000‑06FR). ‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑ 6. Disconnect charger from vehicle (see AR54.10‑P‑1127WT).
Owners of these vehicles have filed 33 complaints in the transmission category.
Vehicles covered
- Mercedes-Benz C300 2022-2026 20222023202420252026
- Mercedes-Benz E350 2024-2026 202420252026
- Mercedes-Benz GLC 300 2023-2025 202320242025
- Mercedes-Benz E 450 2024 2024
- Mercedes-Benz AMG C43 2022-2024 202220232024
- Mercedes-Benz S 580 2021, 2023 20212023
- Mercedes-Benz S 580 4matic 2022-2026 20222023202420252026
- Mercedes-Benz AMG Glc43 2023-2026 2023202420252026
- Mercedes-Benz GLC 300 4matic 2023-2025 202320242025
- Mercedes-Benz GLC 350 E 4matic 2025-2026 20252026
- Mercedes-Benz S 500 4matic 2022-2026 20222023202420252026
- Mercedes-Benz S560 2021 2021
- Mercedes-Benz E 450 4matic 2024-2026 202420252026
- Mercedes-Benz AMG S63 2021 2021
- Mercedes-Benz AMG C63S 2022-2023 20222023
- Mercedes-Benz E 350 4matic 2024-2026 202420252026
- Mercedes-Benz AMG E63S 2023 2023
- Mercedes-Benz C 300 4matic 2022-2026 20222023202420252026
- Mercedes-Benz CLE 300 2024 2024
- Mercedes-Benz AMG E 53 4matic+ Wagon 2025-2026 20252026
- Mercedes-Maybach S 580 4matic 2022-2026 20222023202420252026
- Mercedes-Benz S 580 E 4matic 2023-2026 2023202420252026
- Mercedes-Benz S 500 2021, 2023 20212023
- Mercedes-Benz AMG C43 4matic 2023-2026 2023202420252026
- Mercedes-Benz AMG Cle53 4matic+ 2024-2025 20242025
- Mercedes-Benz AMG Glc43 4matic Coupe 2024-2025 20242025
- Mercedes-Benz Cle 300 4matic 2024-2025 20242025
- Mercedes-Benz Cle 300 4matic Coupe 2026 2026
- Mercedes-Maybach S 680 4matic 2022-2026 20222023202420252026
- Mercedes-Benz AMG Glc63s 2023 2023
- Mercedes-Benz AMG S 63 E 4matic+ 2023-2026 2023202420252026
- Mercedes-Maybach S 680 2023-2024 20232024
- Mercedes-Benz Cle 450 4matic 2024-2025 20242025
- Mercedes-Benz E 450 4matic All-Terrain 2024-2026 202420252026
- Mercedes-Benz AMG Cle53 4matic Cabriolet 2025-2026 20252026
- Mercedes-Benz AMG Cle53 4matic Coupe 2026 2026
- Mercedes-Maybach S 580 2021 2021
- Mercedes-Benz AMG C63 S E 2023-2024 20232024
- Mercedes-Benz S 580 E 2023 2023
- Mercedes-Benz AMG C63 S E 4matic+ 2024-2025 20242025
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