Software issue: all screens go black without warning while driving. No access to speed, car temperature, a real safety issue. It’s like driving blind complete loss of controls. It was 98 degrees in Florida and suddenly the heater was blasting heat. My son, a passenger was unable to turn it off.
The worst 2025 Mercedes-Benz E 350 4matic problems
Ranked by number of owner complaints. Mileage and cost come from what owners wrote.
- Electrical2
- Steering1
- Suspension1
Problems by type
Tap a problem to see which part fails, at what mileage and in which other years.
- Electrical2
- Steering1
- Suspension1
Recalls 2
Electrical system: instrument cluster/panel
- What is wrong
- Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2024-2026 AMG GT, C-Class, E-Class, SL, CLE, and GLC vehicles. The infotainment control unit may reset while the vehicle is in motion and cause the instrument panel display to go blank.
- Risk
- An instrument panel display that fails to show critical safety information, such as the speedometer and warning lights, increases the risk of a crash.
- Remedy
- Dealers will update the infotainment control unit software, free of charge. Owner notification letters were mailed June 29, 2026. MBUSA's number for this recall is 2026050004. Owners may contact MBUSA customer service at 1‑800‑367‑6372. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on beginning May 8, 2026.
Recall number 26V281000 · Recall details
Power train: axle assembly
- What is wrong
- Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2025 E 350, E 350 4MATIC, E 450 4MATIC, and E450 4MATIC station wagon vehicles. The camber strut bracket may have been improperly welded onto the rear axle carrier, possibly resulting in separation of the bracket from the rear axle carrier.
- Risk
- Rear axle carrier failure can cause a sudden loss of vehicle handling and control, increasing the risk of a crash.
- Remedy
- Owners are advised not to drive their vehicles until the remedy has been performed. Dealers will replace the rear axle carrier, free of charge. Owner notification letters were mailed January 22, 2025. Owners may contact MBUSA customer service at 1‑800‑367‑6372. MBUSA's number for this recall is 2024120015.
Recall number 24V941000 · Recall details
Technical service bulletins for the 2025 Mercedes-Benz E 350 4matic 177
Bulletins tell dealers how to fix known problems. A warranty extension means the manufacturer pays for that repair for longer.
- Issue Mercedes-Benz AG, the manufacturer of Mercedes-Benz vehicles, is launching an OTA update to the...
- Diverse functional limitations in the vehicle in combination with various warning and fault messages in...
- Wheezing noises/squeaking noises from the front shock absorbers when passing over surface undulations and...
- Issue A software update will be performed that provides enhancements to the robustness and system...
- Slight creaking noises when steering
- Repeat workshop visit for vehicle vibration while braking from 60MPH. NOTE: Although the symptom is...
- Whining / humming noises (described as foghorn‑like) from the drivetrain in the rear axle area during...
- Clanking noise from the area of the speakers in the doors
- Traffic sign symbol for "Traffic Sign Assist" is blinking in instrument cluster without obvious
- The Apple Music app is no longer available in the head unit apps menu after updating the software of the...
See all 177 bulletins for the 2025 Mercedes-Benz E 350 4matic
What 2025 Mercedes-Benz E 350 4matic owners say
Most recent owner complaints, unedited.
The steering and suspension system appears to be malfunctioning. The vehicle consistently pulls to the right during normal driving and does not track straight when the steering wheel is held centered. This condition requires constant steering correction and affects vehicle stability and control. My safety and the safety of others are put at risk, particularly at highway speeds or during emergency maneuvers, where unintended lane deviation may occur. The issue is repeatable and occurs on straight, flat roads at both city and highway speeds. The vehicle has been inspected multiple times by an authorized Mercedes-Benz dealership, including alignment checks, but the condition has not been corrected. No warning lights or dashboard messages were displayed prior to or during the occurrence of this issue. The vehicle remains available for inspection upon request.
Subject: Electrical System Failure and Safety Hazard – 2025 Mercedes-Benz E350 Dear Sirs, I am writing to formally report a serious safety concern and design flaw involving my 2025 Mercedes-Benz E350, which recently suffered a complete dashboard and display failure. According to the service technician, liquid that entered from the cup-holder area reached wiring and computer modules located directly underneath, causing a total system short. I was informed that this damage was not covered under warranty because it was attributed to “liquid exposure.” However, I never noticed any liquid spill or misuse of the vehicle. When the dashboard failed, the following critical systems were lost: Speedometer and vehicle speed display Warning lights (airbag, ABS, check engine, etc.) Fuel gauge and temperature indicators Navigation and climate control screens This left me driving without any visible speed, warning, or system status, which constitutes a clear safety hazard both to myself and other motorists. The wiring harnesses and control modules located directly under the cup holders are unprotected from moisture or condensation, even from normal use. This placement exposes sensitive electronics to a predictable and foreseeable hazard — a beverage container or minor condensation. A luxury vehicle of this level should not experience catastrophic electrical failure from normal interior use. The design effectively ensures that even the smallest moisture exposure can lead to multi-thousand-dollar damage and loss of all essential vehicle functions. This appears to be a defect in design and safety engineering, not user negligence. The repair estimate for this issue was approximately $3,000–$4,000, which I was forced to process through my insurance. Given that this design could affect other vehicles of the same model.I did write t9 mercedes however nonrefundable. I felt I would forward to tiu as it is a safet issue.A redesign if where Electrical box is is a simple fix.
Compare the 2025 Mercedes-Benz E 350 4matic
Other model years
Questions about the 2025 Mercedes-Benz E 350 4matic
Is the 2025 Mercedes-Benz E 350 4matic reliable?
Owners have filed 3 complaints about the 2025 Mercedes-Benz E 350 4matic, close to a typical E 350 4matic model year.
What is the most common problem with the 2025 Mercedes-Benz E 350 4matic?
Electrical system, with 2 complaints. Next is steering (1).
How many recalls does the 2025 Mercedes-Benz E 350 4matic have?
2 recalls, covering electrical system and power train.
Was there a recall on the 2025 Mercedes-Benz E 350 4matic electrical?
Yes, 1 recall: 26V281000. Check your VIN to see if your car still needs the free repair.
VIN decoder
See the problems and recalls for an exact car
Buying a used 2025 Mercedes-Benz E 350 4matic?
Check the exact car before you pay: accidents, salvage or flood titles, odometer readings and previous owners.
Check its history