Complaint Whining / humming noises (described as foghorn‑like) from the drivetrain in the rear axle area...
Mercedes-Benz technical service bulletin LI35.31-P-080353 for 2022-2027 Mercedes-Benz C300, 2024-2027 Mercedes-Benz E350 and 2023-2027 Mercedes-Benz GLC 300 and others.
- Bulletin number
- LI35.31-P-080353
- Component
- Power train
- Summary
- Complaint Whining / humming noises (described as foghorn‑like) from the drivetrain in the rear axle area during cornering. (figure 1) On the above‑mentioned vehicles with a mileage up to 15,000 km (about 9,300 mi), noises can occur from the rear axle differential. Cause Drivetrain resonance caused by the gear mesh of the ring and pinion in the rear axle differential in combination with installed damper elements on the axle shafts. Remedy For precise noise analysis and localization, use the chassis ear/NVH kit and the following driving procedure: 1. Drive the vehicle in a tight circle with the steering at full lock in both clockwise and counter clockwise directions. ‑ Vary engine load during the maneuvers If a foghorn‑like noise occurs comparable to the reference video, the vehicle exhibits the condition If the noise is present: 1. Add 15 ml of additive (Friction Modifier) into the rear axle differential via the filler plug IMPORTANT NOTE: Do NOT use Friction Modifier in vehicles equipped with an electronically controlled locking differential (Code 467). 2. Tighten the filler plug 3. Drive the vehicle until the rear axle differential reaches operating temperature Note: Proper activation of the additive requires elevated oil temperatures After the test drive to operating temperature, evaluate the noise when the rear axle is cold and when warm. If the noise is no longer present: The issue is resolved and the vehicle can be released. If there is noticeable improvement: The vehicle can be released with the explanation that the noise will gradually disappear over an extended driving distance. If the noise is still present and remains unchanged: Replace the rear axle differential.
Owners of these vehicles have filed 86 complaints in the transmission category.
Vehicles covered
- Mercedes-Benz C300 2022-2027 202220232024202520262027
- Mercedes-Benz E350 2024-2027 2024202520262027
- Mercedes-Benz GLC 300 2023-2027 20232024202520262027
- Mercedes-Benz GLE 350 2020-2024 20202021202220232024
- Mercedes-Benz GLS 450 2020-2021 20202021
- Mercedes-Benz GLE 450 2020-2024 20202021202220232024
- Mercedes-Benz E 450 2024 2024
- Mercedes-Benz AMG C43 2023-2024 20232024
- Mercedes-Benz GLS 450 4matic 2022-2025 2022202320242025
- Mercedes-Benz Gle 350 4matic 2021-2027 2021202220232024202520262027
- Mercedes-Benz S 580 2021, 2023 20212023
- Mercedes-Benz S 580 4matic 2022-2027 202220232024202520262027
- Mercedes-Benz AMG Glc43 2024-2026 202420252026
- Mercedes-Benz GLC 300 4matic 2023-2027 20232024202520262027
- Mercedes-Benz AMG Gle53 2021-2022 20212022
- Mercedes-Benz GLC 350 E 4matic 2025-2027 202520262027
- Mercedes-Benz S 500 4matic 2022-2027 202220232024202520262027
- Mercedes-Benz AMG Gle53 4matic+ 2023-2025 202320242025
- Mercedes-Benz Gle 450 4matic 2021-2026 202120222023202420252026
- Mercedes-Benz Gle 450e 4matic 2024-2025 20242025
- Mercedes-Benz GLS 580 4matic 2020, 2022-2025 20202022202320242025
- Mercedes-Benz E 450 4matic 2024-2027 2024202520262027
- Mercedes-Benz E 350 4matic 2024-2027 2024202520262027
- Mercedes-Benz AMG Gls63 2020-2022, 2026 2020202120222026
- Mercedes-Benz GLE 580 2020-2021 20202021
- Mercedes-Benz C 300 4matic 2022-2027 202220232024202520262027
- Mercedes-Benz GLS580 2021 2021
- Mercedes-Benz CLE 300 2024 2024
- Mercedes Benz Gle 450e 4matic 2026 2026
- Mercedes Benz GLS 450 4matic 2026 2026
- Mercedes-Maybach S 580 4matic 2022-2026 20222023202420252026
- Mercedes-Benz S 580 E 4matic 2023-2026 2023202420252026
- Mercedes-Benz S 500 2021, 2023 20212023
- Mercedes-Benz AMG C43 4matic 2023-2026 2023202420252026
- Mercedes-Benz AMG Gls63 4matic+ 2023-2025 202320242025
- Mercedes-Benz AMG Cle53 4matic+ 2024-2025 20242025
- Mercedes-Benz AMG Glc43 4matic Coupe 2024-2025 20242025
- Mercedes-Benz Cle 300 4matic 2024-2025 20242025
- Mercedes Benz AMG Gle53 4matic 2025-2026 20252026
- Mercedes Benz GLE 350 2025-2026 20252026
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