I reiterate ....this vehicle is a death trap! Mercedes benz installed power seat controllers in this car that fail very frequently. This design flaw causes the unit to run power seat components constantly even when the car is parked, key removed and the car is locked. Within 2-11 hours, the activity of this fault seat controller unit drains the car battery! When you try to jump start the car as per mercedes benz owners manual instructions, the process causes the rear left sam (signal acquisition and actuator module driver side) to lose partial or full memory. This affects a whole host of systems including fuel delivery, tail & head lights. Items that are essential to operating a vehicle on the public roads safely! The other day, april 25th, 2014, the fuel delivery on my 2002 mb c32 amg failed suddenly while I was on the highway! The loss of power was so sudden that I had to swerve off the road and onto the shoulder; hitting my head on the drivers side window in the process! Having researched this extensively and have found that these are known problems since the introduction of the car in 2002. Instead of a voluntary recall, mercedes benz did a patch job of replacing faulty sams for owners still under warranty, and only in cases where the owners complained or had three or more visits to a mercedes benz dealer service department. Updated 05/05/14 updated 10/27/2014
The worst 2002 Mercedes Benz E Class problems
Ranked by number of owner complaints. Mileage and cost come from what owners wrote.
- Electrical3
- Visibility2
- Suspension1
- Wheels1
Problems by type
Tap a problem to see which part fails, at what mileage and in which other years.
- Electrical3
- Visibility2
- Suspension1
- Wheels1
Recalls
No recalls on record for this model year.
Technical service bulletins for the 2002 Mercedes Benz E Class 5
Bulletins tell dealers how to fix known problems. A warranty extension means the manufacturer pays for that repair for longer.
- SENTEX gate operator with Clik Card Remote not compatible with Homelink
- Revised repair procedure and additional applicable models
- The alternator regulator may fail to prevent voltage values ranging beyond the specified tolerance limits
- Trunk lid opens or closes too quickly while operating with remote trunk lid control button
- Consumer shutoff displayed in instrument cluster while driving
2002 Mercedes Benz E Class fuel economy
Official EPA estimates in miles per gallon (MPGe for electric). Ranges cover trims that share the same engine.
| Engine | Drive | City | Highway | Combined |
|---|---|---|---|---|
| 3.2L 6‑cyl | 4WD | 17 | 24 | 20 |
| 3.2L 6‑cyl | RWD | 17 | 25 | 20 |
| 4.3L 8‑cyl | RWD | 16 | 23 | 18 |
| 4.3L 8‑cyl | 4WD | 15 | 21 | 18 |
| 5.4L 8‑cyl | RWD | 15 | 22 | 18 |
What 2002 Mercedes Benz E Class owners say
Most recent owner complaints, unedited.
The instrument cluster lighting is dimming to the point you have to squint to see the information. This requires focusing on the display for longer than a safe amount of time especially when you are driving.
Front struts failed, air suspension (air leak) and wheels collapsed up into wheel wells. The front wheels could not be turned at all; if turned the tires would have rubbed on the wheel wells resulting in sudden deflation. This collapse occured after the car was parked in my garage following 140 miles of interstate driving. I believe the leak occured while I was driving as the computer indicated my mpg had dropped 2 mpg compared to earlier in the day. There were no replacement parts available in the u.s. (sent from germany), indicating either these never fail and therefore spares not needed or frequent failures resulted in lack of replacement parts. The really scary part is the thought of being unable to steer the vehicle when traveling at highway speeds.
Instrument cluster lighting faded to point of barely being able to see pixels in display.no temperature reading-no clock reading and speedometer is barely readable.manufacturer acknowledged fault on other mercedes models but not the e-class.don't drive car much at night because of barely readable display.
Faulty cover on illuminated vanity mirror: 1. The design of the cover for the illuminated vanity mirror on the mercedes benz 2002 e320 is faulty leading to the cover breaking off easily during normal use. The danger created by the breaking off of the cover is that when the sun visor is pulled down to protect against sun glare, the exposed mirror creates a dangerous distraction to the driver. After conducting limited research on the subject, it appears that this problem with the illuminated vanity mirror cover breaking off is widespread and affects all automobiles that utilize this sun visor with the illuminated vanity mirror and cover design. Mercedes benz has not issued a recall on this faulty product and replacement of the broken covers is left to the automobile owners and their cost.
Dt*: the contact stated while driving 5 MPH, the child was observed unlatching the lever and loosening the entire harness. The system used to secure the seat was a lap belt combination for a forward facing child seat. The contact alerted the manufacturer, but no resolution was provided. Make: britax, model: marathon, model#e9l0627, dom: 05/12/05, *ak updated 10/18/2006 - the consumer's 21 month old child pulled back on the strap which caused the harness release lever to be depressed. The child's weight against the harness released the harness.
1. Hit pothole on side of road while traveling approx 10 MPH. 2. Flat tire 3. Replace tire. This is the fourth incident in 5 years. Two different tire manufactures involved. Failure is always sidewall integrity. Failure is due to low profile (235/45z17) tires supplied with car. No other wheel/tire combination available due to large brakes.
Right rear window motor replaced. Window had been lowered and raised approx. Four times since car was purchased new in 2002.
Compare the 2002 Mercedes Benz E Class
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Questions about the 2002 Mercedes Benz E Class
Is the 2002 Mercedes Benz E Class reliable?
Owners have filed 8 complaints about the 2002 Mercedes Benz E Class, fewer than a typical E Class model year.
What is the 2002 Mercedes Benz E Class year score?
The 2002 Mercedes Benz E Class scores 79 out of 100 (average). The score compares it with the other model years of the Mercedes Benz E Class: 75 is a typical year, 50 means twice the usual complaints, and serious complaints and recalls lower it.
What is the most common problem with the 2002 Mercedes Benz E Class?
Electrical system, with 3 complaints. Next is visibility (2).
How many recalls does the 2002 Mercedes Benz E Class have?
No recalls on record.
What year does the Mercedes Benz E Class have the most electrical problems?
The Mercedes Benz E Class model years with the most electrical complaints are 1994 (31 complaints), 1995 (15 complaints) and 2000 (11 complaints).
What gas mileage does the 2002 Mercedes Benz E Class get?
Official estimates for the 2002 Mercedes Benz E Class range from 18 to 20 mpg combined. The most efficient version (3.2L 6-cyl, 4WD) gets 17 city and 24 highway.
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