1997 Mercedes Benz E320: broken coil spring

Filed Nov 13, 2023 · Body, Steering · MN

* Left front substrate to which the Coil Spring Perch mounts is badly rusted and the spring is about to come off under pressure of the cars weight, thereby endangering myself and the general public. The car was towed to Feldmann Imports, a Mercedes-Benz dealer at 4901 American Blvd west, Bloomington , MN 55437 (952) -641-7908 and can be inspected there. * If the spring perch loosens any further, the coil spring would shoot off and likely interfere with the steering system, fuel lines and any number of other components on the vehicle, also there have been reports of the spring going out of the car under pressure and hitting other objects. * Yes, My car was in for another matter at LaMettry's Collision Center, of Eden Prairie, MN for a (minor dent) and (Braden) of LaMettry's said upon inspection of the spring perch that the car was undrivable and could not be fixed. * Feldmann Imports is currently looking at my car and Feldmann said that I should call Mercedes-Benz USA which my Brother-in-Law [XXX] did for me and is waiting for a call back. * There were no warning lamps, messages, or other symptoms of the problem prior to the discovery by LeMettry's, in fact, Feldmann Import's inspected my car 12 times over the years with no mention of this serious condition. Upon searching the internet and other sources I believe that it is incumbent upon the federal safety agency to issue a recall on all these cars, there are several different models that use this thin wall substrate Mercedes-Benz has out on the road that must be endangering the lives and property of the owners and the public at large. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Filed Sep 3, 2016 · Suspension · 150,000 miles · NY

While making a left turn on a major street I heard a loud pop and pulled over to see if I ran over something, but nothing was in the road. When I started the car and began driving I noticed the suspension was making noises. I took it to a mechanic shop and was told the passenger side rear coil spring perch separated from the body and the car should not be driven. They quoted me $1500.00 to repair.

Filed Jul 2, 2013 · Suspension · 85,000 miles · NY

Tl* the contact owns a 1997 mercedes benz e320. The contact stated that while driving 55 MPH, she heard a loud banging sound. The contact assumed a tire had blown however, upon further investigation she noticed that the entire front suspension coil spring had been ejected from its intended position in the vehicle. The vehicle was towed to an independent mechanic for diagnosis and the contact was advised to have the vehicle taken to an authorized dealer for repair. The manufacturer was notified of the failure. The vehicle had not been repaired. The VIN was unavailable. The failure and current mileage was 85,000.

Filed Jan 26, 2010 · Suspension · 120,000 miles · MD

Tl*the contact owns a 1997 mercedes-benz 320e. The contact was driving approximately 40 MPH on normal road conditions and there was a loud clanking noise outside of the vehicle. The driver pulled over to the side of the road to inspect the vehicle; however, the driver was able to resume operation. The vehicle began pulling in one direction. The following day the front driver side was slightly in a collapsed position. The vehicle was taken to an independent mechanic. The failure was contributed to the coil spring. The technician recommended that the vehicle be taken to an authorized dealer for repair. The vehicle has not been repaired for the malfunction at this time. The failure mileage was 120,000.

Filed Jan 19, 2007 · Suspension · 154,000 miles · TN

Tl* - the contact stated that he has a 1997 mercedes benz e320. On 12/30/06 while driving between 40 and 45 MPH, there was a loud bang and the contact lost control of the vehicle. The contact stated that the tire coil spring fell off of the vehicle and left the vehicle with no front end suspension and no ability to steer. The contact stated that the incident occurred at night, he was driving on a wide road, and no accident ensued. The contact stated that the vehicle finally stopped, but that the contact never regained control of the vehicle. The spring perch needs to be rebuilt. The contact stated that the front drivers side tire has no spring pushing it down anymore. Neither the weather nor the road conditions were a factor in the failure. The failure mileage was 154000.

Filed Sep 18, 2006 · Suspension · 108,000 miles · MA

While driving down the road at approximately 30 MPH the coil spring from the left front of the car flew off. It nearly missed a car driving in the opposite direction and a pedestrian. Apparently, the spring perch broke off the car allowing the spring to fly out. I have never heard of this problem with any other make and model of car. If this had happened at a higher rate of speed there may have been a death. The dealer claims this is a rare defect although research on the internet says it is very common.

Filed Mar 15, 2006 · Suspension · 169,800 miles · IL

Dt*: the contact stated while driving 30 MPH the front suspension coil spring detached. The vehicle was driven to the dealership where they replaced the left front coil spring bracket, left front body apron, left front coil spring, and restored corrosion protection.

Filed Jan 8, 2003 · Suspension · NY

The front right coil spring mount rusted out, causing the coil spring to come off and the frnt end to drop to the ground. *tt

Filed Dec 26, 2002 · Suspension · NY

Consumer stated the right front coil spring mount collapsed due to rusting out, causing the vehicle to drop to the ground.

Filed Jun 7, 2001 · Suspension · KY

While traveling at 10 MPH rivet which secured coil spring brace to frame rusted, allowing bracket which hold the coil spring to pull away, causing vehicle to drop and driver lost control. Dealer was notified, and informed consumer that they would replace rivet at 50% off repairs. Please feel free to provide us with any further details concerning this matter.