* Left front substrate to which the Coil Spring Perch mounts is badly rusted and the spring is about to come off under pressure of the cars weight, thereby endangering myself and the general public. The car was towed to Feldmann Imports, a Mercedes-Benz dealer at 4901 American Blvd west, Bloomington , MN 55437 (952) -641-7908 and can be inspected there. * If the spring perch loosens any further, the coil spring would shoot off and likely interfere with the steering system, fuel lines and any number of other components on the vehicle, also there have been reports of the spring going out of the car under pressure and hitting other objects. * Yes, My car was in for another matter at LaMettry's Collision Center, of Eden Prairie, MN for a (minor dent) and (Braden) of LaMettry's said upon inspection of the spring perch that the car was undrivable and could not be fixed. * Feldmann Imports is currently looking at my car and Feldmann said that I should call Mercedes-Benz USA which my Brother-in-Law [XXX] did for me and is waiting for a call back. * There were no warning lamps, messages, or other symptoms of the problem prior to the discovery by LeMettry's, in fact, Feldmann Import's inspected my car 12 times over the years with no mention of this serious condition. Upon searching the internet and other sources I believe that it is incumbent upon the federal safety agency to issue a recall on all these cars, there are several different models that use this thin wall substrate Mercedes-Benz has out on the road that must be endangering the lives and property of the owners and the public at large. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mercedes Benz E320 coil spring problems
24 of the 1,164 owner complaints about the Mercedes Benz E320 describe broken coil spring, most of them for the 1997 model year.
- owner complaints
- 24
- worst model year
- 1997
- typical mileage
- 131,000
By model year
- 20061
- 20051
- 20031
- 20012
- 20001
- 19992
- 19982
- 199710
- 19964
What owners say
Passenger coil spring seat broke , car in garage last 15 years , not even 100000 miles yet
While making a left turn on a major street I heard a loud pop and pulled over to see if I ran over something, but nothing was in the road. When I started the car and began driving I noticed the suspension was making noises. I took it to a mechanic shop and was told the passenger side rear coil spring perch separated from the body and the car should not be driven. They quoted me $1500.00 to repair.
1999 e320 right front upper coil spring mount almost completely rusted away from frame. This problem is frequent on this model and can cause a serious loss of vehicle control under a failure condition. The left coil spring cap is fine, as it is in most cases I've researched. - I found this problem just before it broke while replacing the front brakes, and this parts failure requires removal and replacement of the affected area and parts. The repair is ~$550.00 and is a must to use the car safely. - mercedes benz certainly knows about this safety issue and has failed to at least notify owners of this model that users expect to last for decades. This is not a "normal" problem.
The spring perch broken on the car while it was parked, along with the perch the spring broke as well.
Driving over a speed bump at low speed and coil spring snapped above the spring perch. Car was unable to be driven until repairs were made.
Drivers front coil spring failed while vehicle was parked in driveway resulting in drivers front shock/strut damage. Removed affected parts in place. Broken spring had a point defect and stress lines visible to the naked eye. Owner has custody of failed parts. Ambient temperature at time of failure was ~70f. Had this failure occurred while driving it would have resulted in loss of vehicle control.
Left coil spring broke while I was driving, and the car veered abruptly to the left approximately 3 feet. The car should've been towed, but I was so close to mitch carrs's that I drove it very slowly to them.
Tl* the contact owns a 1997 mercedes benz e320. The contact stated that while driving 55 MPH, she heard a loud banging sound. The contact assumed a tire had blown however, upon further investigation she noticed that the entire front suspension coil spring had been ejected from its intended position in the vehicle. The vehicle was towed to an independent mechanic for diagnosis and the contact was advised to have the vehicle taken to an authorized dealer for repair. The manufacturer was notified of the failure. The vehicle had not been repaired. The VIN was unavailable. The failure and current mileage was 85,000.
I was driving down a back road in my 1996 mercedes e320 when I heard a bang and the passenger front side dropped. The front coil spring had popped out. If I had been going any faster I would have lost control of the car. I have heard that the front coil spring mounts in this model corrode due to improper undercoating.
Related recalls
No recalls on record for this model year.
Questions about the Mercedes Benz E320 coil spring
Which Mercedes Benz E320 years have broken coil spring problems?
The model years with the most reports are 1997 (10 complaints), 1996 (4 complaints) and 1998 (2 complaints).
VIN decoder
See the problems and recalls for an exact car
Buying a used Mercedes Benz E320?
Check the exact car before you pay: accidents, salvage or flood titles, odometer readings and previous owners.
Check its history