Tl* the contact owns a 2007 mercedes-benz e350. When the fuel tank was filled up, the entire vehicle smelled of fuel. It was diagnosed that the sender unit under the back seat, which has a trap door, allowed the fuel odor to enter the vehicle. The vehicle was not repaired. The manufacturer was not made aware of the issue. The failure mileage was unknown.
2007 Mercedes-Benz E350 fuel system complaints
Page 4 of 10: complaints 71 to 100 of 254, newest first, as owners wrote them.
When gas tank is fuel there is a very strong fuel smell in the garage. As the tank empties, the smell goes away. The mechanic I took my car to told me about the extended warranty that mercedes was forced to issue due to investigation your department did. When I called mercedes, I was told that my car did not qualify because it was a pzev vehicle. My car has exactly the same issues as described by the other mercedes 350 e series vehicles. I noted in your defective investigation results, that you not not distinguish between the pzev vehicles and the non pzev vehicles. This is an expensive repair, and I believe that my car qualifies for the recall.
I started to notice that when I filled my tank my car would smell like gas inside. A few weeks later the check engine light came on and within days it began to run rough and then not start. Mechanic states its the fuel pump and the entire kit must be replaced you can not just replace the pump, (kit includes pump, tank, filter etc). The cost for the part alone is almost 2700, something I certainly can not afford plus labor which will take 6-7 hours to fix. That is at least another 1000 in labor. The investigation the federal safety agency action number ea13003 investigated this problem and expanded the scope to include all e-class models from 2003-2008. This is clearly an issue and mercedes is telling me my vehicle is not part of the extended warranty agreement. Help! I have no idea what to do I have owned this car for a 1.5 years and it only has 66k miles on it. It is practically brand new!
Strong fuel smell when filling up. Have noticed many complaints about this and an extended warranty. Mercedes in an online chat said my vehicle was not included but everything I am reading says it should be. Not sure how to pursue this.
Hi ..every time I put gas full tank, when I park my car inside the garage it smell gas all over the garage..im scared that it might cause fire because of my water heater is inside my garage too..I ask a mechanic they told me that my on my fuel pump sender unit is leaking..I want to know if there is a recall for my car,,pls. Let me know ..
After fueling the car a strong smell of raw gasoline is present from near the outside rear of the vehicle. Once the level of fuel drops below 1/2 tank the smell goes away. The smell is most noticeable after the car is parked and stationary.
I began smelling a strong gasoline order after driving and parking the car. The odor was strongest when the car was parked in the garage. You could not drive the car very far without having to open the windows. After about three weeks I took the car to a mercedes repair mechanic who informed me gasoline was leaking from the fuel pump located under the backseat. Due to the type of fuel tank I had (special order crash resistant tank) I could not just replace the fuel pump. I had to replace the fuel pump, fuel sensors, and the fuel tank. Driving the car without a repair was very dangerous. The cost was $3,000. I had no choice but to repair the car. The car had approximately 102,850 miles on it. Mercedes needs to do the right thing and step up and repair the 2007 e350's that experience this. It is either a design flaw or faulty part.
Strong fuel odor smell inside cabin and outside when fill up the tank.
When I fill-up there is always the strong smell of gasoline inside the car and outside in the garage when parked and rolling.
Strong fuel smell in cabin after filling tank. Vehicle was stationary and parked. Feels like gas was leaking in cabin. Strong gas smell is only in cabin and not outside.
I have a strong smell of gasoline outside car when gas tank is full or nearly full. I've asked mercedes benz to repair under warranty based on the federal safety agency action number ea13003, but they are refusing, saying my car is not included, when it clearly should be.
My car has a strong gasoline odor. The dealership said the fuel tank is leaking and needs to be replaced. They have denied warranty coverage on a leaking fuel tank. Please reference the federal safety agency # ea13003. This problem has been acknowledged and a warranty program put in place by mercedes benz to avoid a recall. Now, they are denying warranty coverage. Can your investigative team open this case up and help us- consumers. On the surface, this appears to be an ethical problem for mercedes benz. Repair cost $976.00 for a new fuel tank. Please help. Thank you, [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
Strong gasolene smell filled the garage after fill up, and remains till next day so far.
Metal fuel tank 211.240.8801 leaks and fumes expelled need replaced mfg although sued and extended warranty 15 years or 150k miles to avoid recall states my specific VIN not covered. My vehicle only 98k miles. Defrauding consumers. No used parts new $2300 plus labor. Car stopped while in motion on city street almost accident.
Serious fuel leak in tank with fumes updated 10/9/15
Tl* the contact owns a 2007 mercedes benz e350. While driving approximately 30 MPH, fuel fumes emitted from the rear driver side seat. The failure recurred on numerous occasions. The vehicle was taken to an independent mechanic, where it was diagnosed that the fuel tank needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 70,000. ...updated 09/22/15 *bf
The fuel tank located under the back seat is leaking fuel into the passenger compartment it is the sending unit that is bad like 250,000 other mercedes mercedes claims our VIN number is not covered and will not honor the recall updated 9/15/15
I have a 2007 mercedes benz e350, when I fill up the tank I have an overwhelming smell of gasoline inside the car. It is so strong it gives me a headache. I am concerned for the safety of my children and myself. Obviously this is an ongoing issue that needs to be addressed by mercedes benz. Peoples lives are at risk here. This is supposed to be a high end car yet we are supposed to foot the bill due to mercedes benz not wanting to take responsibility for the defect. Too many people are have the same problems. Something needs to be done before someone loses their life behind mercedes benz defect.
I filled the fuel tank and smelled fumes as I drove away. I then parked the car in my driveway and fuel was leaking from under the back seat under the car, very dangerous!!!
I believe there is a leak in my fuel sending unit. First, the tank level indicator circuit is unreliable below a half tank. Secondly, after I top my fuel tank off, the car will run out of gas after using 19.5 to 20 gallons. The tank is 21.5 gallons.
My 2007 mercedes benz e350, began to smell of fuel on the inside after a fill up. I took the vehicle in to find out what the issue might be and was informed that the fuel sending unit was not operating properly. The vehicle was repaired, however, the smell of fuel still lingers in the vehicle. I have left the windows down for days at a time month after month. I went an obtained some industrial strength aerosol and the smell still has not totally left the vehicle to date.
I have a very noticeable gasonline odor in the cabin of my car after every gas fill up. It's so strong I get headaches sometime. I think this would be a fire hazard with this leaky gas getiing to other electric component in the car. I've once a fire in the intake manifold couple years ago. The total repair cost came out to be more than $4,000 from penske mercedes in west covina.
2007 mercedes benz e350. Owner/ occupants smell gas in the cabin, after fill up, until about 3/4- 1/2 tank. Smell seems to be originating from mid-rear drivers side. Odor is present from 0 to approx 45mph (at times) with windows up and down. Reference the federal safety agency action number: pe12001
I can smell a very strong gasoline odor from outside the car especially near left rear tire well. Odor dissipates after a couple of days of not driving but recurs when next driven. There is no gas dripping on the garage floor. Dealer wants to charge me a bunch of money just to diagnose the problem and also told me I would have to pay for all repairs. This is clearly a dangerous defect as an online search turns up many complaints of the same issue. Something needs to be done before an explosion happens and someone is harmed.
I have had multiple problems with my vehicle, mainly with suspension and with the fuel system. I had them replace the fuel system in 3/13 and once again I am having problems with leakage in the fuel system.
Just bought our 07 e350 on 4//7/15 and it had a full tank of gas. Got it home and when we got out we could smell gas really bad! We couldn't see it leaking anywhere so pulled it in the garage and it stunk up our whole garage like gas. We thought maybe the dealer over filled it so maybe it was just venting fumes. It eventually went away. Then on 4/12/15 I filled the tank up and the gas smell came back. So it only happens when it's a full tank. This is a problem for alot of e-class w211 cars. Mercedes-benz has recently made an extended warranty to have it fixed for non-pzev vehicles but I have a pzev vehicle and they won't warranty it for me! My little girls ride in the back seat that is right over the gas tank! This should be fixed pzev vehicle or not!
My 2007 e350 mercedes has a fuel leak. The local mercedes dealership (el dorado hills, ca) inspected the car, found the leak to be coming from the left side fuel pump at the fuel tank, acknowledged that it was a common problem, and that mercedes had extended the warranty to cover fuel system repairs. So I left the car to be repaired, but later the dealership calls and says my car is a pzev (partial zero emissions vehicle) car, and therefore not covered by the warranty extension, even though it is the same part that fails on a non-pzev car that is covered. I've had several conversations with mbusa ([xxx] ) and the local dealership (service rep. [xxx]). They have offered me a 15% discount on the repair. I have already paid them $165.00 for the inspection. This dangerous defect in the fuel system should be repaired free of charge by mercedes. Information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
I purchased a 2007 e350 4matic wagon for my parents july of 2011 with 47,000 miles. 3,000 miles later, we noticed a strong fuel odor after filling the tank. Took it to mb and a filter and seals were replaced which seemed to correct the problem. My dad noticed the problem again this past week. We took it in to a certified mb shop and the problem could not be detected using a pressurized test. The tank was lowered after being told by mb there had been a recall issued for the entire tank. The problem is, the full assembly system for the tank is not available and the eta for the part is unknown. Unfortunately, the authorized shop was told the part was available, so they ordered it and lowered the tank. Then mb called them back to tell them the eta was unknown. So now, the dilemma is that we have no part, the tank is lowered, the shop needs to be paid for the labor, mb has no eta on the part and my parents are without a car. Issue now: 1. Why were we never informed by mb of this recall? 2. Who pays for the labor at the authorized shop? 3. How is it possible mb has no idea of an eta on one of it's own parts? Help!!! What do I do?
After purchasing this car in may 2011 from a used car dealer, after every refueling with filling the tank there was a powerful smell of gasoline as if it had been spilled. Going forward we tried to only partially fill the tank which seemed to take care of the problem for awhile. As time went on the odor continued to increase so in 8/2014 we took to our regular mechanic to fix. He replaced the gasket and still the gas smell continued. 02/2015 took car to mercedes where I was told based on my VIN that the fuel tank replacement was covered under an "extended warranty" that mercedes benz had offered. However, once the car was reviewed they then stated that this warranty was only for "plastic tanks" which mine was not and the cost to replace would be $2600 which was with a discount! It is clearly a problem that is not unknown to mb, but still no help. Car should have recalls related to this problem.
After refueling there was and continues to be a strong smell of gas inside the vehicle and outside of the vehicle.
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